Kissflow

All the right tools for powerful,
agile case management

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Transparency

Cases and manual workflows need to offer complete visibility to all users to give the big picture

case dashboard
Case dashboards

Up-to-date information on every case, presented in a user-customizable layout

analreport
Analytics and reporting

Custom reports with the right information to drive actionable insights

Investigation and Remedial
Investigation

Drilldown into each case and keep it open until a resolution is found

case progress
Case progress

Communicate the real-time case status of tickets to stakeholders

caserecord
Case Recording

Upload new and archived cases in bulk and capture data from multiple sources

Agility

Make quick decisions and changes, reacting instantly to insights with well-timed tweaks

dyncaseroute
Easy case routing

Use the Drag-and-Drop interface for quickly resolving cases

dynbusrules
Dynamic business rules

Handle complex decision branches and make instant changes as required

agiledeploy
Agile deployment

Create case-specific apps instantly, assign personnel, and launch without delay

dynassign
Flexible assignment

Reassign case items to the right team members, even while a case is in progress

Powerful

Find elegant features designed for dynamic, versatile case management, such as integration, automation, and more

automate
Automate

Automated escalations, notifications, and approvals to increase speed and reduce error

restapi
REST API

Cross-system processing made possible through easy software integration

fastinteg
Fast integration

With cloud storage, communication with integrated software is quick and seamless

scalability
Scalability

A solution that grows with you to support multiple teams, locations, and more

Team-Friendly

Collaboration-friendly case management requires sharing features that allow teams to work effectively with each other

entmobilit
Enterprise mobility

Embrace BYOD and don't let locations limit your team members' abilities to contribute

socialcollab
Social collaboration

Get contextual information and alerts to work together seamlessly and simultaneously

socialtask
Social tasks

Users can allocate task responsibilities ad hoc throughout teams

docsharing
Document sharing

Access, edit, and manage documents together to share case files

smartalert
Smart alerts

Make collaboration easy on every case with instant, automatic, and relevant updates

See what powerful and easy
case management feels like