Open up your amazing workflows to the world
Set up external portals to allow anyone to initiate case or process items
Create a portal for external users
Help desk initiation
Allow all your customers to initiate requests on their own without needing to go through an agent
Extended use cases
Include vendors, third party collaborators, and contract workers without increasing your license count
Initiate by email
Set up custom inboxes that can accept and start items and requests in a process or case
Public forms
Create design-friendly public-facing forms that maintain the brand experience
Restricted access
Block external users from seeing workflow-specific information, internal conversations, and sensitive data
Extend the reach of your work platform
Explore how you can include external users in your flows
