Trusted by leading retail brands worldwide
Godrej
reckitt
Schnucks
Sony
Lenskart
CJ express

Why your transformation is stalling

Truth 1: Your existing systems don't bridge data to action

Data stays siloed in BI platforms while your teams resolve exceptions without contextual insights.

Truth 2: Store execution is disconnected from headquarters

By the time a store failure reaches leadership through emails, it has already cost you revenue.

Truth 3: Your AI investments are stranded at the pilot stage

Most retail AI investments stall at pilot because AI agents need governed workflows to generate value.

Retail Transformation

A digital operations backbone

Kissflow turns plant floor signals into coordinated action across every function

Enterprise governance & compliance

The layer that keeps compliance, controls, and audit reporting in order.

Governance icon
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Kissflow execution layer

The action layer that turns insights into a measurable outcomes.

Store audits Exceptions Replenishment Invoice P2P Expansion AI action
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Systems icon
Systems of record

Your core systems remain untouched.

SAP Oracle ERP IBM Maximo SCADA PI System DSC

Execution layers with one operational truth

Exception management

No platform owns the action between detection and resolution

  • Centralize and secure all your data in one place.

  • Use real-time filters and views to structure information.

  • Control data access with customizable permissions.

Exception Command Center (1)-1
Value-chain orchestration

From scattered approvals to one connected value chain.

  • Vendor onboarding, purchase requests, and replenishment approvals across the upstream

  • Store audits, corrective actions, and compliance tracking at the core

  • Invoice processing, three-way matching, and payment approvals downstream

Invoice Processing Workflow (1)
Field and store-floor execution

Digital execution right where the work happens.

  • Mobile-first workflows for store audits, repairs, and compliance checks

  • Offline-first capture with deferred sync for low-connectivity stores

  • Closed-loop audits from inspection to corrective action to verified closure

Store Execution Workflow (1)
Institutional intelligence

AI insights become store-floor action.

  • AI reads invoices, delivery proofs, audit images, and WhatsApp inputs automatically

  • Human-in-the-loop decisions with full audit trails and escalation rules

  • Decision logic becomes repeatable and institutional across all locations.

AI to Action Workflow-1
Exception management

No platform owns the action between detection and resolution

  • Centralize and secure all your data in one place.

  • Use real-time filters and views to structure information.

  • Control data access with customizable permissions.

Exception Command Center (1)-1
Value-chain orchestration

From scattered approvals to one connected value chain.

  • Vendor onboarding, purchase requests, and replenishment approvals across the upstream

  • Store audits, corrective actions, and compliance tracking at the core

  • Invoice processing, three-way matching, and payment approvals downstream

Invoice Processing Workflow (1)
Field and store-floor execution

Digital execution right where the work happens.

  • Mobile-first workflows for store audits, repairs, and compliance checks

  • Offline-first capture with deferred sync for low-connectivity stores

  • Closed-loop audits from inspection to corrective action to verified closure

Store Execution Workflow (1)
Institutional intelligence

AI insights become store-floor action.

  • AI reads invoices, delivery proofs, audit images, and WhatsApp inputs automatically

  • Human-in-the-loop decisions with full audit trails and escalation rules

  • Decision logic becomes repeatable and institutional across all locations.

AI to Action Workflow-1

Operations across the retail value chain

Stores.png from Squoosh
Track summary Production, shifts, deviations, throughput
Store Audit & Compliance Tracker
Corrective Action Management
SOP Rollout & Adherence Tracker
Store Performance Exception Report
Equipment Repair & Maintenance
Customer Complaint Escalation
Supply.png from Squoosh
Track summary: Replenishment, Vendor coordination, Warehousing, Returns.
Stockout Alert & Emergency Replenishment
Goods Receipt & Inspection Workflow
Delivery Deviation Escalation
Damaged Goods Disposal Approval
Customer Return Authorization
Bad Stock Allowance (BSA) Process
Finance-Jun-29-2026-10-50-43-5293-AM
Track summary: Procure-to-pay, Invoice management, Budget control, Vendor management
Purchase Request & Approval
Three-Way Matching Automation
Invoice Extraction via AI/OCR
Invoice Validation & Exception Handling
CAPEX Request & Approval
Vendor Onboarding & KYC
Growth

Expansion and merchandising

Track summary: New store opening, Product launches, Promotions, Franchise management
Site Selection & Lease Approval
Construction Milestone Tracker
Pre-Opening Compliance Checklist
New Product Introduction Workflow
Promotion Approval Workflow
Franchise Application & Review
Stores.png from Squoosh
Track summary Production, shifts, deviations, throughput
Store Audit & Compliance Tracker
Corrective Action Management
SOP Rollout & Adherence Tracker
Store Performance Exception Report
Equipment Repair & Maintenance
Customer Complaint Escalation
Supply.png from Squoosh
Track summary: Replenishment, Vendor coordination, Warehousing, Returns.
Stockout Alert & Emergency Replenishment
Goods Receipt & Inspection Workflow
Delivery Deviation Escalation
Damaged Goods Disposal Approval
Customer Return Authorization
Bad Stock Allowance (BSA) Process
Finance-Jun-29-2026-10-50-43-5293-AM
Track summary: Procure-to-pay, Invoice management, Budget control, Vendor management
Purchase Request & Approval
Three-Way Matching Automation
Invoice Extraction via AI/OCR
Invoice Validation & Exception Handling
CAPEX Request & Approval
Vendor Onboarding & KYC
Growth

Expansion and merchandising

Track summary: New store opening, Product launches, Promotions, Franchise management
Site Selection & Lease Approval
Construction Milestone Tracker
Pre-Opening Compliance Checklist
New Product Introduction Workflow
Promotion Approval Workflow
Franchise Application & Review

Apps built for the store floor. Live by Monday.

Store Audit & Compliance Tracker

Store Audit & Compliance Tracker

Mobile-first audit tracking with closed-loop corrective actions to ensure inspection and verified closure.

Bad Stock Allowance Management

Bad Stock Allowance Management

Turn damaged, expired, or unsellable inventory claims into a governed, auditable approval workflow.

New Store Opening Tracker

New Store Opening Tracker

Orchestrate every milestone from site approval to grand opening, with real-time visibility for every stakeholder.

Invoice Processing System

Invoice Processing System

Automate invoice extraction, three-way matching, and approvals with audit trails, cutting processing costs by up to 80%.

Inventory & Replenishment Management

Inventory & Replenishment

Get real-time stock visibility and automated replenishment triggers to reduce stockouts by 40–50%.

Vendor Onboarding System

Vendor Onboarding System

Digitize vendor registration, KYC, and compliance approvals to onboard vendors 50–60% faster.

Award-winning 451% ROI

Nucleus Research determined that SN Aboitiz Power Group got 451% ROI and achieved payback in 2.8 months
4.3/5
4.6/5
4.2/5
50+

Fortune 500 companies
trust Kissflow

80%

of customers stay with
us for 5+ years

Real enterprises that transformed their execution layer

cj-express
INDUSTRY Retail
HEADQUATERS Thailand

“Retail competition moves fast — and so do we. With Kissflow, CJ Express transforms ideas into automated workflows in days, not months — expanding across every corner of our operations to power the next era of retail growth”

See The Full Story
KEY HIGHLIGHTS
50+
Manual Processes Digitized
6000+
Requests Processed Every Month
5000+
# of Employees
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    Recognized by

    Forrester-1

    WAVE REPORT

    The Forrester Wave™:
    Low-Code Platforms For Citizen Developers, Q1 2024

    Crozdesk

    For Low-Code Development Platform

    Gartner Peer Insight

    For Enterprise Low-Code/No-Code Applications

    Questions from retail CIOs

    Kissflow is an execution layer, not a system of record. Data flows from SAP or Oracle into Kissflow, gets acted on, and flows back with a complete audit trail. No duplication, no middleware.

    Yes. Kissflow runs offline-first with deferred sync across Android POS devices, scanners, and tablets, so store teams execute on the floor regardless of connectivity.Yes. Kissflow runs offline-first with deferred sync across Android POS devices, scanners, and tablets, so store teams execute on the floor regardless of connectivity.

    Most retail applications go live in three to six weeks, and business teams can modify prebuilt apps without IT involvement.

    The execution layer between your systems of record and your teams, running workflows that give leadership real-time control over every exception, vendor action, and compliance requirement.

    Every audit workflow includes a built-in evidence trail from inspection to verified closure, with SLA timers and escalation rules embedded to keep you audit-ready continuously.

    We anchor on your highest-value use case, run a pilot across 50 stores in four to six weeks, then scale across functions and regions.

    SOC 2 Type II, ISO 27001, encryption at rest and in transit, and role-based access controls built for multi-country retail deployments from day one.

    From store management to supply chain, one platform for complete transformation