RETAIL | STORE OPERATIONS | MULTI-LOCATION

Retail Store Management App for Modern Retail Businesses

Kissflow gives a multi-store retail chain one operating record per location: staff roster, task assignment, licensing and compliance status, and performance reporting, replacing a folder-per-store approach with one governed system head office can actually see into.

Retail Store Management App

Trusted by leading retailers worldwide

Godrej
Reckitt
Schnucks
Sony
Lenskart
CJ Express

A retail chain with sixty stores should not run on sixty different spreadsheets.

Every store in a chain tracks roughly the same things, who is staffed today, what tasks are due before opening, which licenses are current, how the store is performing against target, but without a shared system, each store manager builds their own version in whatever tool is at hand: a notebook, a personal spreadsheet, a text thread with the district manager. Head office ends up asking sixty managers for sixty different answers to the same question, and a chain-wide view of staffing gaps or expiring licenses only exists the week someone manually compiles one from sixty inboxes.

Kissflow runs store operations as a single master record: staff and role assignment per store, linked task and compliance workflows, renewal alerts for licenses and certifications, and role-based access so a store manager sees only their store while a regional lead sees the whole region. Your POS and inventory systems stay the system of record for sales and stock; Kissflow is the operating layer tying staffing, tasks, and compliance together per store.

Operations leads configure store templates in the visual builder, so opening a new store means applying a template, not building a spreadsheet.

Where store operations lose consistency across a chain

Every store runs its own system

A spreadsheet, a notebook, or a manager's memory varies store to store, with nothing standardized.

Head office has no shared view

A chain-wide question means calling every store manager individually.

Compliance items get missed

A license renewal or certification lapses because no store-level system tracked it.

New store setup starts from scratch

Opening a new location means rebuilding processes that already exist elsewhere in the chain.

Six modules. Every store running the same operating record, configured for its own needs.

Configure store templates, roles, and compliance items centrally.

Store master record

Every location has a governed record for staff, roles, task status, and compliance in one place daily.

Staff and role assignment

Store staff are assigned roles that determine exactly what they can see and act on in the system daily.

Task and process management

Recurring and one-off store tasks are assigned to a named owner and tracked through to full completion.

License and compliance alerts

A license or compliance renewal deadline is flagged automatically before it has any chance to lapse.

Role-based access

A store manager sees only their own store's data, while a regional lead sees the full region at once.

Chain-wide reporting

Head office sees performance, staffing, and compliance status across every store in a single view daily.

From request to system of record in four steps

Capture

Capture

A location is registered with its staff, roles, and an applied store template right away.

Validate

Validate

Recurring and one-off tasks are assigned to a named owner and tracked against each store's requirements.

Track

Track

Licenses and certifications are monitored with automatic renewal alerts per location.

Report

Report

The store record is the system of record, so head office sees staffing, task, and compliance performance across every store live.

What changes when store operations run on Kissflow

Process
Before Kissflow
On Kissflow
Store record
A spreadsheet per store
One governed record per location
Staff and roles
Tracked informally
Assigned with role-based access
Task management
Ad hoc, store by store
Standardized and tracked across the chain
Compliance tracking
Missed until an inspection
Alerted before a deadline lapses
New store setup
Built from scratch
Applied from an existing template
Chain-wide visibility
Compiled manually, if at all
One live dashboard across every store
Process Before Kissflow On Kissflow
Store record A spreadsheet per store One governed record per location
Staff and roles Tracked informally Assigned with role-based access
Task management Ad hoc, store by store Standardized and tracked across the chain
Compliance tracking Missed until an inspection Alerted before a deadline lapses
New store setup Built from scratch Applied from an existing template
Chain-wide visibility Compiled manually, if at all One live dashboard across every store

Connects to your POS and inventory systems; Kissflow does not replace your sales or stock system of record

Kissflow runs the staffing, task, and compliance layer for store operations. Your POS and inventory systems stay the system of record for sales and stock.

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Built for how a multi-store chain actually needs to run consistently

One record per store, not a spreadsheet

Every location runs the same governed operating record.

Compliance that does not lapse quietly

A license or certification is flagged before the deadline, not after an inspection.

A chain-wide view, always current

Head office sees every store's status without calling around.

Live in weeks

Configure store templates in the visual builder, or describe the use case to the AI Builder.

Governed from day one

Role-based access and a full audit trail on every store record.

One system across every location

Store managers and head office work from the same live data.

We help multi-store retail chains run one operating record, not sixty spreadsheets

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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KEY HIGHLIGHTS
5M+
work items processed
5,526
active users
400+
active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

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KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

See The Full Story
KEY HIGHLIGHTS
451%
ROI
2.8 months
Payback period
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    No. Your POS and inventory systems stay the system of record for sales and stock. Kissflow runs the staffing, task, and compliance layer on top of that.

    Yes, role-based access is configured so a store manager sees their store while a regional lead sees the wider region.

    Yes, renewal and expiry alerts are configured per store and per compliance item.

    Yes, new store setup can start from an existing template instead of being built from scratch.

    Yes, a chain-wide dashboard rolls up staffing, task, and compliance status.

    Yes, the store record and role structure scale to any number of locations.

    Configuration and AI-assisted app generation move delivery from a multi-month program to a matter of weeks.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, and ISO/IEC 27001, with role-based access on every record.