What is the difference between workflow automation and business process automation (BPA)?

Workflow automation focuses on automating specific tasks or sequences of tasks within a workflow, typically aimed at improving the efficiency and accuracy of those tasks. Business Process Automation (BPA), on the other hand, takes a broader approach by automating entire end-to-end business processes that may involve multiple workflows.

BPA often involves integrating various systems and applications to ensure all parts of a process work together seamlessly. While workflow automation is a key component of BPA, BPA encompasses a wider range of activities and is more focused on achieving strategic business goals. Kissflow offers tools for both workflow automation and BPA, allowing organizations to streamline their operations at different levels and achieve greater overall efficiency.