Everything You Know About Business Process Management (BPM) Solutions

In very simple terms, Business Process Management (BPM) is the science of making business processes as efficient as possible.

What is a Business Process Management (BPM) Solution?

Business Process Management (BPM) solution is a software tools designed to carry out the essential operations of business process management: namely modeling, executing, evaluating, and improving business processes to ensure optimal efficiency and productivity.

Business Process Management (BPM) solutions may be on-premise or cloud-based in terms of installation and come in a variety of shapes, sizes, and prices.

Key Features that BPM Solutions Need

When looking for the right Business Process Management (BPM) solution for your company, look for the following crucial features.

1. Drag-and-drop Form Builders

A visual-based approach to BPM is the best way to go. With this feature, you can drag and drop common elements to define forms in your workflow or logically structured processes.

2. Rule-based Workflows

BPM is done by arranging workflows as a sequential series of tasks, accompanied by data-collecting forms, and defining the team members involved in various stages. A rule-based workflow dictates the flow of data through a process, routing it by making logical decisions, which in turn are defined by ‘rules’ set by the user.

3. Automation Capabilities

Automation in the context of BPM simply refers to the routing of data and sequential execution of tasks, without any manual intervention.

4. Process Monitoring

Simply modeling and executing a process won’t help you carry out true BPM. For this, you’ll need a good Business Process Management (BPM) solution to offer the ability to monitor, analyze, and provide insights into business processes.

5. Cloud Technology

Most newer Business Process Management Systems(BPMS) are cloud-based, meaning they don’t have to be installed on site. This makes for instant use–you can start using them the moment you complete payment. Fees are also significantly lower with a cloud-based BPM Application like Kissflow.

The Benefits of Implementing BPM Solutions

Implementing a BPM solution can bring numerous benefits to organizations. Let's explore some of the most significant:

1. Improved Efficiency

By modeling, executing, evaluating, and improving business processes, organizations can streamline their operations and increase efficiency.

2. Increased Productivity

Optimizing business processes leads to increased productivity, allowing organizations to accomplish more in less time.

3. Better Decision-Making

BPM solutions provide organizations with valuable data and insights that can inform their decision-making processes.

4. Enhanced Collaboration

BPM solutions often come equipped with collaboration tools, making it easier for teams to work together and communicate effectively.

5. Increased Competitiveness

By improving efficiency and productivity, organizations are better equipped to compete in their respective industries.

Key features to look for in a BPM solution

When evaluating a Business Process Management (BPM) solution, you should consider the following criteria to ensure it meets your organization's needs:

Visual workflow modeling
Intuitive, drag-and-drop tools for designing and automating processes quickly, eliminating the need for coding expertise.
Controlled user access
Advanced access controls to manage who can view, edit, or restrict sensitive information, ensuring security in multi-user environments.
Easy change management
User-friendly tools to implement changes or fix errors without requiring technical expertise, enabling quick adaptability.
Integration capabilities
Seamless integration with core systems (e.g., CRM, RPA, APIs) to automate workflows and maintain process interconnectedness.
Enterprise scalability
Supports large user bases and scales with organizational growth while maintaining efficiency and performance.
Data management
Easy data capture, flow, and utilization across processes, enabling insights to improve process performance.
User-friendly experience
Simplified interfaces and low-code functionality empower teams to build and manage processes with minimal training.
Interdepartmental collaboration
Facilitates document sharing, approvals, and notifications for seamless collaboration across teams and stakeholders.
Mobile responsiveness
Offers mobile compatibility for on-the-go access, promoting flexibility and process efficiency.
Unique case management
Handles exceptions and non-recurring processes, ensuring adaptability to diverse business needs.
Real-time reporting
Provides real-time visibility into workflows, helping identify bottlenecks and evaluate KPIs for continuous improvement.

Summary

You now know the basics of Business Process Management (BPM) solutions, and essential features any BPM software should have. This list is by no means a comprehensive one, but three of the more popular choices in the BPM platform .

Most business process management (BPM) solutions, including Kissflow Process, offer a free trial. Try one today to see if it fits your organization’s business processes.