One BPM platform across every system you already run

Kissflow is the BPM software that lets business users build and run workflows on top of their existing ERP, CRM, and HRMS systems. IT governs. AI assists

Orchestrate workflows across all your integrations

Consolidate four to five process tools into one unified platform

Design visually with AI-assisted workflow generation, governed by IT

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It's a pleasure to reconnect with you! Check out this eBook for fresh perspectives to drive your digital transformation forward.

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Trusted by leading brands around the world

The features your BPM evaluation checklist actually scores

Process design any operations team can own without training

Map sequential steps, parallel approvals, conditional branches, and exception paths on one canvas
Assign steps to roles or individuals; the system reroutes automatically when someone is unavailable
Set time limits per step so missed deadlines trigger escalations without IT involvement
Works for BPMN practitioners and first-time process builders equally

Process Automation for Oil & Gas Industry

Forms that enforce your rules before a request ever moves forward

Fields show or hide based on user input so one form handles multiple request types
Calculated fields run totals, tax amounts, and scores live as the form is filled
Validation rules block incomplete submissions at the field level before they route forward
Dropdown values pull from connected databases and stay current without manual edits

Connect your existing systems without a middleware layer

All pre-built connectors sync data both ways with your source systems
REST APIs and webhooks connect anything outside the pre-built list
No middleware layer means fewer failure points and no extra licensing costs
Field mappings set once at the connector level apply across every process that uses that data

Cut time-to-first-draft without handing over control to the AI

Describe a process in plain English and get a working draft in under two minutes
AI surfaces which step, approver, or field is causing the most delay based on run data
Form field suggestions are tailored to process type, not generic templates
Every AI suggestion can be accepted, rejected, or modified before anything goes live

Live process data your ops and compliance teams can act on immediately

Live cycle time data per process, step, and individual without manual exports
SLA compliance tracked against targets you define, not vendor defaults
Bottleneck view identifies which person or role is holding up volume across all active instances
Every process instance has a timestamped audit trail of who changed what and when

Security and compliance controls that hold up in any audit

Role-based access lets department managers edit their own processes without global admin involvement
SSO via SAML 2.0 or OAuth with direct support for Okta, Azure AD, and Google Workspace
SOC 2 Type II certified with GDPR and HIPAA-ready configurations and published audit reports
Every permission change is logged and queryable so access history is three clicks away

How Kissflow runs the full BPM lifecycle.

From mapping the process to optimizing it. One platform, four stages, no handoffs between tools.

Step 1

Map the
process visually

Drag and drop steps, approvers, conditions, and forms onto the canvas. Or describe the workflow in plain English and let Kissflow AI generate a starting draft

Step 2

Run it in production

Trigger workflows from forms, emails, API calls, or events in your ERP and CRM. Route work, capture data, and execute approvals without manual handoffs

Step 3

Track every running process

Live dashboards show cycle time, bottlenecks, and SLA breaches. Process owners see what is stuck. Leadership sees what shipping is

Step 4

Improve from
real data

AI flags slow steps and unused approval branches. Edit the workflow once, push the change to production in minutes, no IT release cycle.

Kissflow vs Traditional BPM

Make the Smarter Choice With Kissflow’s Next-Gen BPM Software

Feature	Kissflow (Next-Gen BMP)	Traditional BPM Software
Workflow Creation	Visual drag-and-drop builder. Build workflows without writing a single line of code	Technical complexity barrier. Requires coding expertise or expensive consultants to build basic workflows
Implementation Speed	Go live in days, not quarters. Deploy enterprise-grade processes while competitors are still planning	Endless implementation cycles. Months of planning, development, and testing before you see any results
User Empowerment	Business users take control. Department heads create and modify their own workflows without IT bottlenecks	IT dependency bottleneck. Every change requires IT tickets, approvals, and development resources
Learning Curve	Get productive immediately. An intuitive interface means your team starts building workflows on day one	Steep learning curve. Complex training programs and technical documentation slow adoption
Made for the cloud Adaptability	Adapt to business speed. Make changes instantly as your business evolves—no development cycles	Rigid and inflexible. Process changes require formal change requests and lengthy approval cycles

Feature

Workflow Creation

Implementation Speed

User Empowerment

Learning Curve

Made for the cloud

Adaptability

Kissflow (Next-Gen BMP)

Visual drag-and-drop builder. Build workflows without writing a single line of code

Go live in days, not quarters. Deploy enterprise-grade processes while competitors are still planning

Business users take control. Department heads create and modify their own workflows without IT bottlenecks

Get productive immediately. An intuitive interface means your team starts building workflows on day one

Adapt to business speed. Make changes instantly as your business evolves—no development cycles

Traditional BPM Software

Technical complexity barrier. Requires coding expertise or expensive consultants to build basic workflows

Endless implementation cycles. Months of planning, development, and testing before you see any results

IT dependency bottleneck. Every change requires IT tickets, approvals, and development resources

Steep learning curve. Complex training programs and technical documentation slow adoption

Rigid and inflexible. Process changes require formal change requests and lengthy approval cycles

We love our customers,
and we can prove it

2M+

Annual transactions
on Kissflow

451%

ROI in
just 2.8 months

94.7%

Customer
Satisfaction score

Get a personalized demo

Built for the processes every industry actually runs

Oil & Gas

Exception management and safety compliance: Shift handover forms, incident reporting, HAZOP approvals, turnaround permits, and environmental compliance orchestrated across SCADA, SAP, and your EHS system. Pull live data from operations, trigger escalation on anomalies, and cut cycle times on permit-to-work and management-of-change from weeks to days.

Retail

Store operations and new store launches: Store audits, new-store-opening checklists, vendor onboarding, promotion approvals, and inventory reconciliation that sits above your POS, WMS, and ERP. Field managers submit from mobile. Regional teams approve in minutes. Corporate sees all stores' status on a single dashboard instead of five reports.

Manufacturing

Quality, change management, and compliance: Engineering change orders, supplier quality issues, CAPA workflows, and ISO compliance documentation connected to your MES and ERP. Route work orders to the right plant, track deviations against spec, and keep audit-ready trails across every site without spreadsheet archaeology.

Healthcare

Patient access and clinical operations: Patient intake, referral management, prior authorization, clinical credentialing, and care coordination are orchestrated across your EHR and scheduling systems. HIPAA controls are built in. Clinical teams own the forms. IT owns the access rules. Nobody rekeys information three times.

Financial Services

Onboarding, underwriting, and risk: Customer onboarding with KYC and AML document capture, loan origination connected to your core banking and credit bureau systems, trade exception handling, and audit-ready regulatory reporting. Every approval chain has a timestamp, a user ID, and a reason code an auditor will accept.

Higher Education

Enrollment to graduation workflows: Admissions review, faculty hiring, course approvals, research compliance, and student grievance processes across the full student lifecycle. Sit above Banner, PeopleSoft, Workday Student, or your SIS of choice. The registrar, provost, and dean's offices run on a single platform rather than parallel campus IT projects.

Pre-Built Templates for All Use-Cases

Store audit/closure

Track audit scores and manage the closure of non-performing stores with compliance workflows

IT asset management

Track IT equipment lifecycle from procurement to disposal across all locations

Warehouse operations

Streamline receiving, putaway, picking, and dispatching with automated task management

New product launch

Manage product development lifecycle from ideation to market launch with stage gates

Retail Ops Issue Management

Centralized retail issue management for field disruptions, branding requests, resolutions.

Fuel Delivery & Supply Chain Monitoring

Centralized fuel dispatch, delivery tracking, escalations, and driver compliance management.

Discover what low-code BPM can do for your business

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Here's what our customers say

Discover real-world success stories that showcase how Kissflow drives results and empower businesses to thrive.

With Kissflow, you are able to utilize the business language, which is actually English or Spanish to code. You don't need to learn how to do this on .net or C++ anymore.

Tanay Tiwary

Global Head of Digitization and Business Improvement

Industry

Energy & Utilities

HeadQuaters

Singapore

Key Highlights

700+

Use Cases

73%

Operational Efficiency

1,001-5,000

# of Employees

We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.

Joseph Arnel Chavez

Assistant Manager

Industry

Energy & Utilities

HeadQuaters

Philippines

Key Highlights

100+

Office Processes Automated

1,000+

Monthly Paperless Processes

10,000+

Employees

Kissflow supports rapid application development by building a working application prototype in the shortest amount of time. It enables our business users or citizen developers to develop their own automated processes and custom applications with minimal reliance on the IT team.

Maria Theresa Cabigon

Chief Information Officer

Industry

Energy and Utilities

HeadQuaters

Philippines

Key Highlights

800+

Use Cases

10X

ROI

201-500

# of Employees

This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.

Renee Villarreal

Senior IT Manager

Industry

Energy

HeadQuaters

USA

Key Highlights

450+

Process

10x

ROI

10,000+

Users

Here at Valantic, everyone uses Kissflow. Some people have a lot of computer training and others much less. But regardless of their experience, everyone can start using Kissflow right away because it requires no previous training. The platform is very intuitive and user-friendly.

Antonio Serpa Pinto

Head of IT

Industry

IT Services and Consulting

HeadQuaters

Germany

Key Highlights

150+

Use Cases

Countries

1,001-5,000

# of Employees

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

Oliver Umehara

IT Manager

Industry

Telecom & Media

HeadQuaters

Japan

Key Highlights

28+

Processes

Group Companies

70+

Users

FAQs Related to Business Process Management

Business process management software (BPM software) is a digital platform that lets teams design, automate, run, and improve business processes in one place. It replaces email chains, spreadsheets, and point tools with structured workflows, approvals, forms, and analytics, giving process owners end-to-end visibility into how work moves through the organization.

Workflow software automates a single sequence of tasks, like routing a purchase request for approval. A BPM platform covers the full process lifecycle: modeling, execution, monitoring, and improvement across every system of record the process touches. Modern BPM platforms like Kissflow also include case management, low-code app building, and AI-assisted process design in one product, instead of selling them as separate modules you have to integrate.

A modern BPM tool should offer a visual no-code builder, a drag-and-drop form designer, a rules and decision engine, native integrations with ERP and CRM systems, role-based access controls, audit trails, and AI-assisted process generation with deterministic outputs. Bonus if it unifies BPM, workflow, case management, and app building in one platform so teams do not have to buy four different products.

No. Kissflow is BPM software designed to coexist with your existing systems of record. It sits above your ERP, CRM, HRMS, and finance systems and orchestrates workflows across them using native connectors and APIs. Your transactions stay in SAP or Oracle. Your accounts stay in Salesforce. Your employee records stay in Workday. Kissflow is the execution layer above all of them.

Appian, Pega, and IBM target large-enterprise IT teams with developer-led deployments, certified consultants, and multi-quarter implementations. Kissflow is built for process owners to design and ship workflows themselves, with IT providing governance rather than doing the build. Most Kissflow customers launch their first process in under two weeks, compared with six to eighteen months for traditional BPM rollouts.

Most customers go live with their first process in under two weeks. A broader rollout across multiple departments typically takes two to three months. Compare that with legacy BPM implementations that commonly run six to eighteen months with a system integrator on retainer, plus three more months of change management after the initial launch.

Kissflow AI is built into the platform, not sold as an add-on. It drafts workflows from natural language prompts, suggests form fields, and flags bottlenecks from historical runs. Unlike GenAI app builders that generate disposable apps, Kissflow produces deterministic, enterprise-grade processes that run in production for years. AI assists. Humans own. Systems persist.

Most customers start by running Kissflow alongside existing workflow tools and form products, then gradually consolidate as new processes land on Kissflow. The tool stack shrinks naturally over 12 to 18 months as renewal dates come up. There is no forced migration on Day 1 and no rip-and-replace project.

Kissflow is SOC 2 Type II certified, GDPR compliant, and supports HIPAA workloads. The platform provides role-based access controls, audit trails, single sign-on, data encryption at rest and in transit, granular permission settings, and compliance-ready evidence logging for regulated industries.

The best BPM tool depends on who is doing the building. For Fortune 100 teams with a dedicated BPM center of excellence and multi-year transformation budgets, Appian and Pega are strong choices. For mid-market and enterprise teams that want to ship quickly without a large system integrator contract, Kissflow is consistently rated a leader on G2 and Gartner Peer Insights. Start with a free trial or a live build to compare.

One BPM platform across every system you already run

​​Kissflow is the BPM software that lets business users build and run workflows on top of their existing ERP, CRM, and HRMS systems. IT governs. AI assists

The features your BPM evaluation checklist actually scores

Process design any operations team can own without training

Forms that enforce your rules before a request ever moves forward

Connect your existing systems without a middleware layer

Cut time-to-first-draft without handing over control to the AI

Live process data your ops and compliance teams can act on immediately

Security and compliance controls that hold up in any audit

See how Kissflow connects process design, automation, and analytics in one platform

How Kissflow runs the full BPM lifecycle.

From mapping the process to optimizing it. One platform, four stages, no handoffs between tools.

Map the process visually

Run it in production

Track every running process

Improve from real data

Kissflow vs Traditional BPM

Make the Smarter Choice With Kissflow’s Next-Gen BPM Software

Feature

Kissflow (Next-Gen BMP)

Traditional BPM Software

Workflow Creation

Visual drag-and-drop builder. Build workflows without writing a single line of code

Technical complexity barrier. Requires coding expertise or expensive consultants to build basic workflows

Implementation Speed

Go live in days, not quarters. Deploy enterprise-grade processes while competitors are still planning

Endless implementation cycles. Months of planning, development, and testing before you see any results

User Empowerment

Business users take control. Department heads create and modify their own workflows without IT bottlenecks

IT dependency bottleneck. Every change requires IT tickets, approvals, and development resources

Learning Curve

Get productive immediately. An intuitive interface means your team starts building workflows on day one

Steep learning curve. Complex training programs and technical documentation slow adoption

Made for the cloud

Adaptability

Adapt to business speed. Make changes instantly as your business evolves—no development cycles

Rigid and inflexible. Process changes require formal change requests and lengthy approval cycles

Feature

Workflow Creation

Implementation Speed

User Empowerment

Learning Curve

Made for the cloud

Adaptability

Kissflow (Next-Gen BMP)

Visual drag-and-drop builder. Build workflows without writing a single line of code

Go live in days, not quarters. Deploy enterprise-grade processes while competitors are still planning

Business users take control. Department heads create and modify their own workflows without IT bottlenecks

Get productive immediately. An intuitive interface means your team starts building workflows on day one

Adapt to business speed. Make changes instantly as your business evolves—no development cycles

Traditional BPM Software

Technical complexity barrier. Requires coding expertise or expensive consultants to build basic workflows

Endless implementation cycles. Months of planning, development, and testing before you see any results

IT dependency bottleneck. Every change requires IT tickets, approvals, and development resources

Steep learning curve. Complex training programs and technical documentation slow adoption

Rigid and inflexible. Process changes require formal change requests and lengthy approval cycles

We love our customers, and we can prove it

2M+

451%

94.7%

Built for the processes every industry actually runs

Oil & Gas

Retail

Manufacturing

Healthcare

Financial Services

Higher Education

Pre-Built Templates for All Use-Cases

Store audit/closure

IT asset management

Warehouse operations

New product launch

Retail Ops Issue Management

Fuel Delivery & Supply Chain Monitoring

Discover what low-code BPM can do for your business

Here's what our customers say

Take the next step

See Kissflow in Action

Talk to Us

ROI Calculator

Kissflow is the BPM software that lets business users build and run workflows on top of their existing ERP, CRM, and HRMS systems. IT governs. AI assists

Map the
process visually

Improve from
real data

We love our customers,
and we can prove it