Maximize your digital transformation for employees

The advent of automation and digitalization has fundamentally altered the nature of work, with no one feeling the impact more acutely than your employees. CEOs and Business transformation professionals are already busy ideating an impeccable digital transformation strategy, but without employee adoption, it can only go so far.

It's essential to recognize that your employees are not just passive recipients of this change; they are active participants. In fact, 88 percent of them seek digital solutions, firmly believing in their crucial role in enhancing their work experience.

While it's imperative to concentrate on customer-centric digital transformation, it's equally important to keep your employees at the heart of this change. After all, they are the ones who will be using these new tools and technologies day in and day out. Their engagement, enthusiasm, and efficient use of these tools can significantly determine the success of your digital initiatives.

As leaders spearheading digital transformation, we must ensure that our strategies align with our business objectives and our employees' needs and comfort. Their buy-in is critical for the successful execution of any digital transformation strategy.

So, let's prioritize empowering our employees with user-friendly, efficient digital tools that can enhance their productivity and job satisfaction. This, in turn, will drive your organization's overall digital transformation success.

What exactly does digital transformation mean for employees?

Digital transformation for employees refers to the integration of digital technologies into various aspects of an organization to enhance productivity, efficiency, and collaboration among its workforce. By leveraging cutting-edge tools, software, and innovative strategies, businesses can empower their employees with the capabilities needed to thrive in a digital-centric world.

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Key benefits of digital transformation for employees

The implementation of digital transformation in the right way can greatly impact the lives of employees. It brings about several significant benefits in the workplace, including increased productivity, improved efficiency in resource management, and a culture of collaboration across departments. Here are the top 5 benefits of digital transformation on employees:

1.  Increased productivity and efficiency
2. Access to digital tools and technologies
3.  Improved data accuracy
4. Employee engagement
5.  Collaboration

Increased productivity and efficiency

Digital transformation allows employees to focus more on high-value work and manage resources more efficiently. Teams can use digital tools to troubleshoot on their own, freeing IT to focus on more complex issues.

Digitized processes are also streamlined and less risky. They prevent human error by eliminating manual, time-consuming tasks and human inefficiencies. The processes save employees time, decrease waste, and reduce overhead costs.

Access to digital tools and technologies

Tech shapes how employees perform their work and perceive their roles. Giving them access to transformative digital technologies can boost their capabilities and improve their skills gradually. Even employees working remotely can collaborate efficiently with digital tools. Adopting digital tools streamlines digital processes, fosters a collaborative environment, and drives growth. 

Improved data accuracy

Collecting robust data from diverse sources and analyzing it helps companies adjust their business strategies to suit changing environments. They can track important metrics, have centralized storage, and turn analyzed data into actionable insights. Digital transformation refines data strategy, data management processes, and analytics to enable improvements based on accurate data insight. It aligns and refines data to support intelligent decision-making across the business.

Employee engagement

Technology can help organizations attract, engage, and retain top talent. Research shows that organizations with good onboarding processes improve new hire retention by 82%. Involving employees in digital transformation educates and empowers them. Empowered employees are more engaged, work harder, and are more loyal to the company. They deliver faster, better, and more efficiently executed outcomes. 

A digital platform ensures that all employees, from upper management to frontline workers, are connected. This allows for clear communication and aligns employees with the overall company vision, strategies, and even company culture.

Collaboration

Communication is an important aspect of an effective work environment. With the help of digital tools, employees can share files, set up conference calls, send messages, and create online forums to keep lines of communication open at all times. The right digital transformation solutions can bridge the gap and eliminate inefficiencies by enabling employees to collaborate efficiently, both synchronously and asynchronously. They can also keep stakeholders and clients appraised at all times and avoid the chaos that comes with delays, changes, and disruptions to work. 

How digital transformation changes the lives of employees

Every forward-thinking company has attempted to transform its policies, culture, and technology to reflect the changing needs of employees and customers. But according to PwC's 2022 Digital IQ survey ^[2], only 56% of organizations have trained their employees to use new tools and processes. 

There’s a gap between technology adoption and usage. This can be solved by changing the organizational culture and maintaining it during transformation. By strategizing digital transformation as a cultural change, companies can ensure employees focus on aspects of their work that can be streamlined. 

Digital transformation to improve the employee experience

When an organization perfects the employee experience, it can generate 25% ^[3] more profits and boost innovation and customer satisfaction. But this is only possible if employees embrace digital transformation and the changes that come with it. Here’s what must happen for digital transformation to be effective.

Employees must embrace technology

Digital Transformation technologies allow employees to make their business processes more efficient. Tools and platforms that enable workflow management, project management, and process automation can go a long way in optimizing the business. But they can only be beneficial if there’s company-wide adoption. Employees must embrace digital transformation and become ambassadors. Digital ambassadors encourage change within an enterprise and show others the benefits of change. 

Improve agility

Digital transformation for employees is primarily centered around change. It involves employees embracing new tools, adopting new work methods, and developing new habits. The level of ease or difficulty employees experience in adapting to these changes depends on how the transformation is implemented.

Agility is key—not only does it improve efficiency and workflows, but it also creates an improved work environment. Agile teams are well-equipped to deal with all the internal and external challenges they face.

A deep understanding of organizational goals

Understanding organizational goals keeps employees motivated. They can translate the digital vision into tangible business outcomes they can relate to and work on. Once employees know their goals, it becomes easy to identify the key drivers that will help achieve them. For instance, if the company is undergoing a digital transformation to boost customer retention, employees can identify what drives customer retention and focus their efforts on creating opportunities.

Enabling employees with the perfect digital tools and technologies

Process automation

Business process automation drives productivity by reducing the time employees take to complete repetitive tasks. They can redirect precious time to more meaningful, business-critical activities. Automation also goes a long way in eliminating the need for human intervention when processes are relatively predictable, significantly cutting operational costs and eliminating errors.

Application development

With the demand for business apps on the rise, companies today are realizing the need to build them in-house. An application development platform helps teams build the apps they need while adopting a wide range of methodologies such as low-code, RAD, or agile. Concepts like citizen development have become increasingly popular. An application development platform enables citizen developers (or employees with extensive subject matter expertise but little to no coding experience) to get involved in app development. This ensures that the solutions being built are kept closest to the business problem. 

Low-code and no-code

The cost of building commercial apps through traditional methods is typically high. This is because traditional app building is code intensive while being heavily reliant on IT teams for support. Low-code and no-code application development platforms empower employees to become citizen developers and build apps with little to no coding expertise. This eliminates the need for business users to rely on IT teams for their app development needs. 

Project Management

Project management is typically an expensive affair since it requires a lot of resources and has a lot of moving parts. A project management tool can help teams plan, manage, and execute work in order to meet project requirements on time. They compartmentalize complex projects, prioritize tasks, track progress, and collaborate efficiently. The tools help employees to maximize resources and speed up the achievement of targets.

Digital Transformation, the key to decarbonization

First Philippine Holdings (FPH), a holdings company with interests in renewable energy, real estate, manufacturing, and more, faced challenges with manual approval workflows and tracking approval requests. The process was inefficient and increased their carbon footprint.

They turned to Kissflow for a solution. Joseph Arnel Chavez, Assistant Accounting Manager at FPH, chose Kissflow because of its ease of use, fair pricing, and familiarity among the senior management.

With Kissflow, FPH went paperless, reducing its carbon footprint and automating over 100 office processes, including accounts payable, billing, and admin requests. They were able to process over 1,000 paperless approvals monthly, dramatically improving their finance and accounts operations.

Kissflow's mobile app also allowed for timely approvals from senior leaders, enhancing operational efficiency and customer service. FPH plans to leverage Kissflow’s integrations and external portal features for further improvements.

Digital Transformation- The key to decarbonization

First Philippine Holdings (FPH), a holdings company with interests in renewable energy, real estate, manufacturing, and more, faced challenges with manual approval workflows and tracking approval requests. The process was inefficient and increased their carbon footprint.
They turned to Kissflow for a solution. Joseph Arnel Chavez, Assistant Accounting Manager at FPH, chose Kissflow because of its ease of use, fair pricing, and familiarity among the senior management.
With Kissflow, FPH went paperless, reducing its carbon footprint and automating over 100 office processes, including accounts payable, billing, and admin requests. They were able to process over 1,000 paperless approvals monthly, dramatically improving their finance and accounts operations.
Kissflow's mobile app also allowed for timely approvals from senior leaders, enhancing operational efficiency and customer service. FPH plans to leverage Kissflow’s integrations and external portal features for further improvements.

Enhancing Digital Transformation for Your Employees with Kissflow

 Executing digital transformation for employees requires a proper plan to make them adapt to the change. 

For companies that want to thrive in the digital era, digital transformation is no longer an option. As companies gear up for digital transformation and the changes that come with it, it becomes increasingly important to choose the right solution.

A comprehensive low-code/no-code platform like Kissflow is not merely an aid in your digital transformation journey but a game-changer that enhances crucial work aspects that drive efficiency and productivity.

Kissflow stands as a formidable bridge between business and IT teams, empowering core functions to take the helm. It democratizes technology, allowing non-technical users to design and deploy workflow applications swiftly and intuitively.

With Kissflow at the heart of your digital transformation strategy, you can streamline processes, foster collaboration, and propel your organization towards its digital future with greater agility and confidence. Remember, in the world of digital transformation, it's not about surviving but thriving.