Digital Transformation

Digital Transformation Challenges You Need to Overcome in 2022

28.06.2022

Over the next few years, digital transformation is expected to be the top strategic business priority of enterprises in almost all industries.

As a business leader, you must understand that digital transformation challenges are not always directly related to technological concerns or technical barriers. They also include people-centric issues, organizational structures, and other non-tech factors. The best way to overcome them is to identify and assess which specific problems affect your business.

What are the biggest challenges in Digital Transformation?

7 Biggest Digital Transformation Challenges in 2022

Digital Transformation Challenges in 2022

1. Siloed decision-making


Organizational silos negatively impact digital transformation. They pose obstacles at almost every aspect of transformation, from strategy building to implementation.

Silos lead to disconnected decision-making as each team or department focuses on solving their own problems and achieving their own goals. The problem is compounded with a lack of unified vision that propels every team towards a common business goal. This then restricts efficiencies and impedes innovation within the organization.

2. Legacy systems


Even in business, it is difficult to move out of comfort zones. You can see this in enterprises still using legacy systems despite the availability of more agile and more robust platforms. After all, they have invested substantial capital in these systems and are still reaping benefits from them.

However, with obsolete software and outdated technologies still powering them, these legacy systems are among the top bottlenecks in digital transformation. They are often slow and inflexible, making it harder to adapt to transitions and integrate with new technologies. An even pressing concern is their vulnerability to security breaches.

3. Risk-averse organizational culture


A business culture that resists change impedes growth and development. Still, we see this risk-averse culture within many enterprises when it comes to digital transformation. From C-level executives to employees, there is some form of resistance to the adoption of new technologies. Some business leaders see no benefit in changing their tried-and-true practices especially if they are achieving positive results. Employees may feel uncertainty with the new roles and responsibilities that come with digital transformation. By not addressing these issues, businesses risk losing crucial growth opportunities.

4. Insufficient budget for technological change


For businesses that faced significant losses during the pandemic, digital transformation initiatives may have been set back due to financial constraints. The fact is, implementing new digital solutions is an expensive process that requires hefty investments.

Then, there’s also the misperception that technology expenditure is an operational expense. When businesses fail to see digital transformation as a strategic investment, they allocate insufficient budgets for it. Ultimately, this hinders proper implementation and impedes future agility and adaptability.

5. Looming digital skill gap


As businesses implement digitization within their organization, virtually every role will require some form of digital skills. Even non-technical positions will necessitate basic tech know-how. This leads to an insufficient breadth of digital skills required for successful transformation.

The digital skills gap is exacerbated by the scarcity of specialists in core competencies required for the shift. Expertise in analytics, cloud, cybersecurity, enterprise architecture, digital experience, and other areas are vital to digital transformation. Unfortunately, finding the right people in a limited talent pool can be daunting and even expensive.

6. Shortage of technological resources


Aside from the talent shortage, businesses today are also faced with a shortage in other resources crucial to the adoption of digital initiatives. The global microchip shortage still poses a roadblock to many industries. Then, there are still prevalent issues hampering the supply chain for IT hardware and equipment. The shortage inhibits the timely deployment of adequate resources to the right initiatives. 

7. Increased security risks


To adapt to the sudden changes in consumer demands, many companies rushed the implementation of digital solutions. This made them vulnerable to increased cybersecurity risks. This also made other businesses wary of experiencing the same breaches when they implement their own initiatives.

The fear is not unwarranted though. Working with dozens of SaaS vendors is a daunting task. Verifying the security level of each third-party platform and tool is a great challenge even for enterprises with a solid tech dev team.

How to Overcome Digital Transformation Challenges?

Digital transformation challenges can be overwhelming, with some factors being beyond your control. Still, there are steps you can take to overcome them and lead your organization to a smooth and seamless transition for a digital future.

1. Align your digital transformation programs with business outcomes


One of the first steps to successful digital shift is aligning your initiatives with business outcomes. Prioritize digital investments that impact specific goals. Use outcome-driven criteria to determine where to allocate your budget and which programs to focus on. Create a unified vision that reflects your business priorities.

2. Make organizational change a core element of digital transformation


Organizational change may be difficult but it is crucial for transformational growth. This involves a culture change with a company-wide shift in mindset.

Start by assessing cultural impediments to digital transformation. Then, implement a change management strategy with a comprehensive and unified roadmap. Keep in mind that change must start from the top. This is essential for minimizing resistance from your employees.

3. Maintain transparent communication at all levels


A recent Gartner survey shows that 65 percent of decisions made today are more complex than those in previous years. They involve more options and more stakeholders in the decision-making process.

To enable sound decision making, you must maintain transparent communication and keep feedback loops open with all stakeholders. This will help remove data silos and make business decisions more contextual.

4. Craft a solid implementation plan


Your vision for a digital future must be backed by a solid implementation plan. Your technology roadmap should support your initiatives and ensure consistency across all areas. To drive sustainable adoption, craft a strategy for the integration of scalable systems for enterprise architecture, cybersecurity, cloud solutions, analytics, and others.

5. Strategize technology procurement plans


Budgets can be managed internally but shortages in other resources are often beyond your control. To reduce bottlenecks during your transition, plan a well-defined strategy for technology procurement.

Conduct a technology assessment to evaluate your existing tech and determine new solutions vital to your digital shift. Look for alternative solutions whenever possible. Include tech resources shortages in your risk management plan to mitigate potential risks.

6. Bridge the skills gap


Build digital dexterity by investing in education and training for the upskilling of your workforce. This will ensure that they have the requisite skills and capabilities to adapt to the digital shift and effectively integrate digital tools in their work processes. Aside from closing the digital skills gap, this also empowers your employees and motivates them to improve their performance. 

7. Broaden sourcing criteria


Another way to bridge the digital skills gap is to broaden our sourcing criteria. Expand your talent pool by looking for digital skills outside of IT functions or by accessing the global talent pool. Invest in systems that enable the adoption of a distributed workforce. You can also consider outsourcing projects to external teams with the required technical proficiency.

8. Enhance your cybersecurity strategy


Achieving secure digital transformation requires continuous improvement of your cybersecurity capabilities. Make sure you have a proactive monitoring strategy to resolve issues before they turn into high-risk breaches. Implement patch management to identify vulnerabilities when using third-party applications.

Your cybersecurity strategy must be a core element of your transformation program. It will also require a reasonable budget to implement effective security measures. Still, the cost of mitigating risks will undoubtedly be higher. So, ensure that your have risk management frameworks and cybersecurity measures in place.

9. Have a comprehensive financial strategy


Implementing new digital solutions is costly but necessary for business growth. However, improper planning and management can cause you to exceed your budget allocation. Avoid this by having a comprehensive financial strategy for your digital transformation. Calculate the expected costs, potential long-term benefits, and investment returns before implementing the transformation. Consider also additional costs your digital shift will entail as your business grows.

10. Implement low or no-code solutions


One of the easiest ways to overcome digital transformation challenges is by implementing low-code or no-code solutions like Kissflow. Aside from avoiding employee pushback towards new digital solutions, these enable employees to leverage new technology without the need for specialized tech skills.

Removing Digital Transformation Barriers

Successful digital transformation is not just about implementing digital technologies. Adopting the latest cutting-edge technology alone does not guarantee success. You will encounter several internal and external challenges that can impede the transformation.

Still, you can overcome these challenges by eliminating the roadblocks to change. Instill changes in your organizational structure and culture. Utilize flexible architecture that can handle diverse technologies. Most importantly, find the right technology partners who can help you build a scalable business.