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Digital Transformation

Steer Your Small Business Towards Digital Transformation


Recalibrate your teams and operations on the vital aspects of digital transformation

What does digital transformation look like for small businesses?

Companies used to rely on analog means for documentation, inventory, employee tracking, retail, and more. Nowadays, there are tech solutions to enhance the accessibility, efficiency, and daily performance of any business. Especially, small businesses and startups across industries have started recognizing the impact of digital transformation.

With the right digital transformation approach, small businesses can improve customer experience and stay competitive in today's market. 

Why must small businesses invest in digital transformation?

As the world increasingly moves online, digitization has become a matter of survival for small businesses to stay competitive. By digitizing their operations, small businesses can improve efficiency, penetrate new markets, build a stronger presence, and provide a better customer experience.

Three elements are essential for a small business: streamline operations, reduce costs and increase efficiency. These 3 elements can be achieved by embracing digital transformation initiatives. 

Digitally progressive small-businesses can:

  • Engage and retain audiences
  • Deliver error-free work
  • Increase productivity
  • Secure virtual assets

Gains of Digital Transformation for small businesses

Amid a competitive industry, digital transformation can drive growth and profit. Here are the key benefits of moving away from manual workflow into a hybrid or fully digitalized business:

  • Enhances data collection and security

Digital transformation maximizes business intelligence by creating a more cost-effective, secure, and easily manageable system for your business. 

  • Boosts customer experience

Digitalizing the buying process, customer service, and rewards can help enhance customer experience, ensuring that your niche remains satisfied and loyal.

  • Optimizes daily workflow

With integration options, automatized capabilities, and process innovations, digital transformation brings various teams together to collaborate and discuss matters much more closely.

  • Saves time and money

Digital transformation helps execute a better workflow with data integration systems, and other AI apps, allowing teams to access files anywhere on a given platform. 

Tips to remove Digital Transformation roadblocks for small business

Digital transformation is not a one-time thing. Small businesses should engage in a continuous process for the long term, not just spur-of-the-moment projects. 

Here are our recommendations for solving common roadblocks:

  • Lack of technologies

At the heart of every digital transformation, the effort is technology. Building an in-house system is overwhelming and will require huge capital and a highly skilled IT team. One of the best solutions is to outsource the most crucial technological needs, designed to customize your business' digital transformation requirements. 

  • Lack of collaboration

Digital transformation requires a step-by-step change in organizational mindset. Unfortunately, some businesses find it hard to execute employee uptake effectively. Organizations must foster more robust collaboration between in-house IT and management, enabling every team member to be more productive in the long-run

  • Lack of streamlined processes

A common struggle for startups is how to start the digital transformation journey itself. It will be extra hard if the company will not utilize outsourced help. By utilizing a robust automation platform, small businesses can create and launch intuitive apps and automate processes. They can also execute a more agile, redefined workflow.

  • Lack of budget

To maximize a startup's digital transformation budget, it has to find a reliable IT provider that can scale costs according to what the company should prioritize. Robust tech platforms like Kissflow are focused on digital transformation and provide exactly that avenue for small and medium businesses. They help you plan how and where to implement technologies. 

Here's how Kissflow has helped small businesses

Greencube Global
GreenCube Global is a global business intelligence company that has multiple branches with a growing clientele. With employees and resources distributed, keeping track of expenditures incurred by the organization was exceedingly difficult. The COO of the organization was seeking a robust system to track their travel expenses and payment approvals.

With Kissflow, they were able to automate their travel expenses and payment approval processes. The employees of Greencube Global were able to simply initiate a request with supporting documents and track the status of the process as and when required. 


Tahiti.com is a world leader in the travel, leisure, and adventure destination tourism business. To meet the surging expectations of clients, the Tahiti team keeps a tab on a whole lot of details to put forth a good show. The team assigns and manages the tasks via emails which eventually led to miscommunication and loss of data. This affected the client experience and the Tahiti team’s productivity.

The Tahiti team was looking for a solution that would allow them to build process flows, assign tasks and modify them whenever required. Kissflow enables the team to create forms and workflows and track processes and approvals with a lot more ease. 


JourneyOne is a business consulting company that offers a range of services to large successful organizations in Australia. Their team handles numerous projects and clients, requiring lots of contracts to be signed. The company used emails and calendars to manage the contract renewal process, which was tedious and time-consuming. The approval process got delayed due to back-and-forth email transactions. 

By using Kissflow, JourneyOne was able to track contract renewals with ease as the chances of data being distorted were reduced greatly. The automated process of contract renewals helped increase the veracity of contract invoicing and improved the possibility of restructuring profitable deals. 

What customers say about Kissflow

Kissflow is not complex and has really been easy to build our processes on. It helps us to evaluate the process in hand and we always find ways to improve.

-Matthew Robinson, YMCA Of Metro Chicago


The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

-Oliver Umehara, SoftBank Telecom


Seal cracks, send approvals, and have fun doing it. Kissflow has streamlined our ability to track reports and processes.

-Robert Hulak Jr., Atlas Roofing

Implement easier, and better digital transformation initiatives with Kissflow - Get Started