Digital transformation has rapidly become one of the most important and misunderstood buzzwords on the internet today. Digital transformation is more than just adding technology to an already sophisticated and complex set of systems. It means redefining the working structure of an organization to incorporate change, enhance work at the root, and consistently drive successful initiatives.
There are countless real-life examples of companies in various industries that have adopted digital transformation strategies to reinvent specific business cases or reinvent their organization from top-to-bottom. 15 awe-inspiring examples of companies using Kissflow’s work platform to accelerate their digital transformation journey
15 Digital Transformation Examples to learn from
The following are 15 real-life examples of companies that have achieved inspiring results in digital transformation:
1. Landmark Properties
Landmark Properties is a fully integrated real estate firm in Athens, Georgia. The company’s rapid growth from managing a portfolio of 12 projects to 74 now created a challenge for its marketing team in terms of how to manage requests for promotional materials like brochures and flyers.
The marketing team needed a way to track the status of requests. Kissflow offered an efficient way for Landmark Properties to streamline requests and track communication.
After successfully adopting Kissflow for tracking marketing requests successfully, the company started using Kissflow in other departments to create and automate more of their process functions.
2. SII Group Chile
A provider of IT services for banks and other large companies in Chile and Columbia, SII Group needed an easy-to-use workflow management solution to automate their back-office finance processes.
This way they could move away from the inefficient spreadsheets and email-based system they were using before and get better control over their entire workflow.
SII Group Chile found Kissflow a perfect fit for them. The platform offered intuitive controls that made it easy for anyone capable of mapping out a workflow to create one.
3. Vietnamobile (VNM)
One of Vietnam’s leading telecom companies, VNM provides internet connection services and other value-added services to millions of subscribers in the country.
Just a few years ago, the VNM’s internal processes were a chaotic mess due to the lack of automated controls for its workflow.
The company needed a workflow automation platform that could handle large volumes of data and automate processes seamlessly.
VNM implemented Kissflow first for a handful of processes and found that it led to drastic improvements in their speed and efficiency. The company has now adopted Kissflow to automate many of its business-critical processes.
4. Hazel Dell Christian Church
The Hazel Dell Christian Church, located in Indiana, USA has experienced massive growth in the past two decades and this meant adding several staff members to its team. As with any organization, the growing number of staff also meant chaotic internal processes.
Handling internal processes for staff such as Leave Requests, Vacation Requests, Sick Leaves, etc. was fast becoming a challenge despite hiring an administrative assistant to handle this.
The company adopted Kissflow in 2017. The systems allowed them to handle everything digitally which reduced the stress and chaos quite significantly.
5. Project SYNCERE
Founded in 2008, Project SYNCERE is an NGO whose mission is to support youth in underserved communities on core engineering research experiments.
As the company grew to a staff of 10 and over 20 programs, it needed an efficient system that did not depend on emails, paper, and people.
The company started using Kissflow in 2014 and they quickly realized that it helped them organize their programs and communicate better within processes.
6. YMCA Of Metro Chicago
The YMCA of Metropolitan Chicago provides social guidance and individual empowerment to over half a million Chicagoans. The process of managing the NGO’s extensive network of buildings, gyms, and other facilities was getting increasingly difficult because they had to print, track information, collect data and approve requests manually.
The company adopted G-suite to automate these processes but soon found it quite expensive to manage. The NGO adopted Kissflow because it was easy to use, offered the right integrations they needed, and was also quite affordable.
7. Olympus ES
Olympus ES used Lotus Notes to handle its workflow for years. But the company soon found that the system was inefficient. While it worked, it required skilled IT professionals to make the smallest change.
The team had to fall back to emails to handle many of its internal processes. In a bid to modernize its workflow, Olympus ES considered alternative BPM tools like Bonitasoft and ProcessMaker but these also had a steep learning curve.
Kissflow provided the much-needed interface upgrade for Olympus ES and provided the much-needed power of automation while being intuitive enough for non-technical users to use.
Jardines is a British corporation with multiple companies located in various physical locations all over the world. These companies had a variety of business process requirements and Jardines needed a software solution that could be used to create custom business process apps for their specific needs without coding.
Kissflow was just the kind of easy-to-use platform they wanted. They started with creating IT forms with Kissflow but soon adopted it across other departments as well-allowing the company to easily move forward with its digital transformation goals.
Vibrant Emotional Health is a New York-based NGO that has been helping people achieve mental and emotional well-being for the past 50 years.
In 2012, the company realized that it needed an automated system for managing purchases as the previous process of handling purchase approvals or fund requests manually was highly inefficient.
Vibrant adopted DocuSign for this purpose but soon found that this solution was scarcely adequate. Kissflow was the perfect alternative. It cut time spent on managing requests and approvals by half. It was also easier to use and was quite affordable.
10. SoftBank Telecom
Before Kissflow, Softbank used emails and spreadsheets to manage internal processes. This would mean sending a mail to each person separately on every task which was extremely tedious and grossly inefficient.
The company adopted Kissflow to eliminate manual processes and workflows. Now everyone can be included in workflows directly and getting approvals from managers is a breeze since they could approve requests on their phones from anywhere they are.
Caratlane, India’s largest online jewelry retailer, was on an expansion drive. The company was adding new offices and warehouses to its operations and needed a way for teams in different locations all over the country to communicate.
They also needed one solution that could be used to manage warehousing, quality checks, accounts, and customer service without depending on their in-house housing team.
With Kissflow’s intuitive no-code capabilities, the company was able to create all the apps they needed to streamline these operations within a very short time.
Utah-based Verisys has been helping healthcare departments across the country with professional data aggregation services for years.
The company handles several approvals daily. They needed a way to automate these approval requests to save time and keep them from falling through the cracks.
Verisys started off using Kissflow to automate its approval process but soon adopted it for their HR department to automate their Employee Onboarding and Offboarding processes as well.
13. Quality Companies
Quality Companies LLC sells, leases, and manages the maintenance of heavy-duty trucks across various locations in North America.
Certain maintenance requests would require multiple approvals and this was gradually getting difficult to handle manually. Delay in the documentation was causing significant loss for the company.
Kissflow provided an easy, and cost-effective solution for Quality Companies to handle approvals on its documentation trail.
14. GreenCube Global
As a business intelligence company that served clients in multiple locations across South East Asia, GreenCube Global was finding it difficult to keep track of expenditures incurred in managing its operations across different locations.
The company needed a robust system to track its expenses and manage payment approvals.
Kissflow reduced the burden on GreenCube’s financial team by helping them create robust workflows that could automate their payment approval processes.
15. Bergstrom Auto
Bergstrom Automotive is one of Wisconsin’s biggest Automotive Dealers. With 44 dealerships in various locations across the state, the company was having a difficult time standardizing and controlling workflows in the different locations where it operated.
One of the biggest issues they faced was managing the accounting write-off process.
In 2014, Bergstrom Auto started using Kissflow to create digital automated workflows for managing accounting write-offs. The company noticed an immediate improvement in process efficiency across the organization.
What Does Successful Digital Transformation Mean?
Since it often involves a large-scale transformation and reinvention of all facets of an organization, it is difficult to gauge the success of the digital transformation. Successful digital transformation is meant to yield ongoing business benefits.
Successful digital transformations have varying definitions for different people.
Operational efficiency: A recent survey from PTC shows that 40% of executives in management believe that the biggest advantage of digital transformation is operational efficiency.
Responding to the needs of the customer: It is clear that companies that have implemented digital transformation successfully are better positioned to respond to the needs of their customers not just in the present but also in the future as demand evolves.
Growth: The goal of digital transformation is to be able to thrive in a technology-driven future. A Mckinsey report from 2016 states that high-tech B2B companies spent about 10% less while achieving revenue growth of 10% to 15% by simply transforming their customer experience processes.
Competitive advantage: Digital transformation helps businesses build the infrastructure and skills needed to take full advantage of fast-evolving technologies that could give them an edge over competitors and build a more skilled workforce.
Embrace Digital Transformation
Digital transformation is no easy feat. It has a number of moving parts and consequences to consider. And this is why it’s important to choose the right solution. A comprehensive digital transformation platform like Kissflow can go a long way in overcoming the many challenges of digital transformation.
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