Team Kissflow
Updated on 22 Jul 2024 • 3 min read
There's a lot of talk about citizen development and using low-code platforms. But for many tech leaders, it's all a bit unclear. If you are an IT leader, you’re probably wondering why you should bother with these platforms and how they fit into your tech ecosystem
Low-code/no-code platforms facilitate collaboration between IT and business teams, enabling non-IT teams to participate in app development, encouraging innovation and organizational transformation.
In this chapter, these questions are addressed head-on. It delves into citizen development's intricacies, covering its benefits and challenges. By the end, you will gain a clear understanding of how citizen development fosters innovation in organizations.
Tech leaders should consider low-code platforms for citizen development because they help bridge the gap between business and IT teams, promoting cooperation and innovation.
Alignment between IT and business contributes to citizen development by ensuring that the chosen low-code platform strikes the right balance between developer-friendly features and simplicity for citizen developers. It also offers a common playground where IT professionals and citizen developers can work together effectively.
These platforms allow non-IT teams with varying technical expertise to contribute to application development using intuitive interfaces and templates, ensuring that solutions align with business goals.
Low-code platforms also meet the security standards demanded by IT, thus providing a conducive environment for citizen development while addressing IT concerns.
These platforms reduce shadow IT risks by providing a secure, controlled environment. Shadow IT arises from unauthorized tools, compromising security and compliance. With low-code platforms, tech leaders offer an approved alternative, allowing employees to innovate while maintaining IT governance and security.
A recent survey on the State of Internal Application development by Kissflow inferred that 88 percent of business leaders agree that democratizing technology drives innovation and success, and 40 percent of business applications are built internally, strengthening internal app development helps businesses gain a competitive edge.
Additionally, 64 percent of tech leaders believe that low-code platforms can tackle major app development challenges, and 28 percent rely on low-code to scale and automate their approach.
Organizations can empower employees to contribute to innovation by democratizing technology through citizen development and embracing low-code platforms. This approach fosters a culture of creativity and enables businesses to address critical app development needs while staying ahead in today's competitive landscape.
With projections indicating 750 million app requests by 2025 and a shortage of 500,000 developers, there's a pressing need for citizen developers to sustain this rate of innovation. Low-code platforms help organizations meet these demands efficiently, highlighting the critical role of citizen developers in modern business environments.
Learn about the citizen development program
Look for individuals who exhibit the following characteristics:
Identifying individuals with these traits can help you identify potential citizen developers who are equipped to contribute effectively to application development initiatives within your organization.
How do you identify a citizen developer?
Citizen developers play a crucial role in boosting innovation and agility in modern businesses because they bring domain expertise and firsthand knowledge of business needs. Their involvement accelerates the development process, enabling rapid iteration and adaptation to changing requirements. This allows businesses to respond quickly to market demands, experiment with new ideas, and stay ahead of the competition.
Citizen developers can tackle various real-world challenges across different industries and departments. Some common challenges they can address include:
How to capitalize on citizen development?
Although citizen development presents many benefits, failing to address its accompanying challenges may exacerbate issues rather than resolve them. Some of the common challenges are:
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