From User to Creator:
The Rise of Citizen Automation
Citizen development with automation lets you use your expertise to build solutions that directly impact your work.
Welcome back,
It's a pleasure to reconnect with you! Check out this eBook for fresh perspectives to drive your digital transformation forward.
Take the AssessmentWhat is citizen automation?
Citizen automation empowers non-technical employees to create, use, and manage software applications or automated workflows with minimal coding expertise. Intuitive platforms facilitate this approach by simplifying complex processes and making technology accessible to a wider audience within the enterprise.
What are the benefits of citizen automation?
Reduce human errors
Solutions built through citizen automation reduce the possibility of human errors across several processes
Covers technical debt
Citizen automation bridges the technical shortage of skilled engineers, developers, and core IT professionals.
Eliminates bottlenecks
Citizen developers are able to build the solution they need and helps unburden the IT department.
Better context
Citizen developers have better understanding of business processes and hence are able to build better solutions.
Employee engagement
Empower employees to solve problems and improve processes to make them feel values.
Increased collaboration
Solution built by citizen automation can help improve collaboration between different teams.
Citizen automation use cases
In any modern office, there are dozens of predictable tasks that organizations deal with on a daily basis. Citizen automation can be used across multiple departments and teams to automate a host of business processes.
Employee onboarding
Expense reimbursements
CAPEX requests
IT service requests
Customer help desk
Marketing creative requests
Sales pipeline optimization
Contract renewals
Key trends in citizen automation
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75% of large organizations will use four low-code/no-code tools by 2024.
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Over the next five years, 450 million out of 500 million apps will be built using no-code/low-code platforms.
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Low-code enables citizen developers to create, test, and deploy apps 10x faster.
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41% of organizations work with citizen developers; 20% are evaluating or planning to start.
Unleash the power of citizen automation with Kissflow
Get startedEmpower your teams to build custom apps with minimal IT dependency using Kissflow
Democratize technology
Eliminate the need for extensive coding knowledge, making automation accessible to a broader range of employees.
Build powerful workflows
Helps users create sophisticated automation without technical expertise using drag-and-drop functionality and pre-built templates.
Maintain governance
Ensures citizen-developed automation complies with internal regulations and data privacy standards using robust security features and access controls.
Seamless integration
Integrate seamlessly with existing enterprise applications, eliminating data silos and streamlining workflows.
Kissflow citizen automation
Enable digital transformation and foster a collaborative, cohesive experience.
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Fast-track app development and deployment
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Improve collaboration across teams and departments
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Enable better context-driven decision-making
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Drive stronger governance and compliance
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Foster measurable, tangible results
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Expedite digital transformation
Kissflow Success Stories
Unlock productivity with Kissflow's template library - the key to accelerating your
workflows and making your workday smoother. Start your journey towards efficiency today!
Key Highlights
30
minutes app development time
10-20
requests approved per day
10
minutes learning time
Telecom & Media
Japan
"The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes."
Oliver Umehara
IT Manager
Key Highlights
30+
hours saved per week
35%-45%
reduction in process cycle time
2,500+
items processed
Manufacturing
Kenya
The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues
Nicholas Githinji
Project Manager