Trend #1: Bots Enter Process Automation
Repetitive processes that are driven by rules, will be automated. Even called the ‘second coming of BPM’, bots are capable of replicating human activity. What’s more, AI can do these tasks error-free.
“Would Robotic Process Automation and BPM compete with each other, though?”
Jim Sinur, VP (Research) at Aragon Research, a technology-focused research and advisory firm, disagrees: “There may come a day where one person or bot can handle all the knowledge, data, and work necessary to complete a business outcome, but right now we need both cooperating intimately.”