Business process analysis (BPA) is a methodology to understand the health of different operations within a business to improve process efficiency. It’s a specialized method within the broader context of business process management to analyze whether current processes are meeting their goals.
Using business process analysis helps you identify the detrimental elements in an operation and identify how to overcome obstacles. Without a proper analysis, your teams will waste a lot of time and effort solving the wrong problems or switching from one software to another.
It’s easy to mix up business process analysis (BPA) with the more common term, business analysis (BA). There are some overlaps between the two concepts, but they are distinct disciplines.
BPA collects data and makes recommendations based only on the core processes of an organization. Business analysis is used to identify any problem or need in an organization, which could involve financial controls, market research, hiring practices, and cost cutting.
When applied to the right ‘as-is’ process, business process analysis gives a clear understanding to the process owners so that they can make a sound judgement.
Here are some cases when you should use BPA:
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Business process analysis follows a 4-step plan:
Identify The Process
The first step is to choose the ‘as-is’ process to be analyzed and identify the stakeholders who handle it. Be sure to have a clear starting and stopping point for the process.
Collect Process Information
Next, gather as much information about the process as possible to understand the issues it faces, the objectives, the scope of improvement, and other goals of the analysis.
Analyze As-Is Process
Implement a business process analysis plan. Get to the bottom of the identified process, define the process in flowcharts and other diagrams, and measure its effectiveness.
Develop To-Be Plan
Finally, use the analysis to make recommendations how a ‘to-be’ process should look. Point out the requirements, suggest resources and changes, define a timeline, etc.
Okay, all of this sounds good. But you’ll need actual techniques, not abstract concepts to understand how to analyse your business processes and their different metrics.
Experience Examination (Talk to experienced staff in your organization, see what inputs they have)
Broadly speaking, business process analysis gives companies a better understanding of how processes are running and how they can be improved.
Here are the most common benefits of business process analysis:
BPA might use a range of tools and various methods to dissect processes from different angles in order to measure their performance. Business process automation software will use this data to analyze how well the current processes are working to achieve the business goals and make relevant recommendations.
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Stages and techniques don’t help too much if you don’t have actual tools to use them with. Business Process Analysis tools are specifically designed to work with the stages and techniques in business process analysis.