RELIABILITY | MAINTENANCE | RISK PRIORITIZATION | GOVERNANCE

Backlog Clearance Prioritizer

A backlog clearance prioritizer scores corrective maintenance backlog against criticality and risk criteria, routes the prioritization decision through a review board, and records why each job entered or missed the next execution window. Kissflow runs that decision layer alongside your maintenance system.

Backlog Clearance Prioritizer

Trusted by energy operators worldwide

Puma Energy
TotalEnergies
Unioil
McDermott
Essar
Modec

The backlog is not a list. It is a series of decisions nobody wrote down.

Every plant carries more corrective work than it has window to execute. That is normal. What is not normal, and is close to universal, is that the choice of which jobs make the next window is made in a weekly meeting, argued from experience, and recorded only as a change to the schedule. Six months later, when a failure occurs on equipment whose corrective job had been deferred four times, nobody can reconstruct the reasoning, and the question becomes personal rather than systemic.

Kissflow makes the decision explicit. Each backlog candidate is scored against criteria your reliability standard defines: equipment criticality, consequence of failure, current condition, safety and environmental exposure, and how long it has been deferred. The review board sees a ranked list with the scoring visible, decides, and the decision is recorded against each job with its basis.

Jobs repeatedly deferred surface rather than sinking. That is the single most useful output, because a job deferred four times is telling you something the scoring did not capture the first three.

The hardest maintenance decision is the one nobody records

Prioritization happens in a weekly meeting

Which jobs make the window is argued from experience and recorded only as a change to the schedule.

Criteria are implicit

Criticality, consequence, and condition are weighed differently depending on who is in the room.

Repeat deferrals sink

A job pushed four times moves further down the list each cycle rather than escalating.

Reasoning is lost

When a failure follows a deferral, the basis for the original decision cannot be reconstructed.

Three process modules

Every module ships with default scoring criteria, review routing, deferral tracking, and dashboards. Configure each one to your reliability standard in the visual builder.

Risk-based scoring

Backlog candidates scored against equipment criticality, consequence of failure, current condition, safety and environmental exposure, and time deferred, using your reliability criteria.

Review board workflow

A ranked candidate list presented to the review board with scoring visible, decisions captured per job with the basis stated rather than reflected only in a schedule change.

Deferral pattern reporting

Repeatedly deferred jobs surfaced with their deferral count and cumulative risk, alongside window utilization and backlog age by equipment and area.

From request to system of record in four steps

Submit

Submit

Corrective backlog candidates are put forward for the next execution window with equipment, condition, and consequence information attached.

Review

Review

Each candidate is scored against your criticality and risk criteria, and the review board receives a ranked list with the scoring visible rather than an unordered backlog.

Approve

Approve

The board decides which jobs enter the window, and each decision is recorded against the job with its basis, including the reasoning for anything deferred again.

Record

Record

Decisions are written back against the work item and retained, with repeatedly deferred jobs and cumulative deferred risk reported into the next cycle.

What changes when backlog prioritization runs on Kissflow

Process
Before Kissflow
On Kissflow
Candidate ranking
Argued from experience in a meeting
Scored against defined criticality and risk criteria
Decision record
Visible only as a schedule change
Recorded against each job with its basis
Repeat deferrals
Sink quietly down the list
Surfaced with count and cumulative risk
Board input
An unordered backlog extract
A ranked list with scoring visible
Reconstruction after a failure
Depends on memory
Available as a decision record
Window utilization
Known roughly
Reported against the decisions that filled it
Process Before Kissflow On Kissflow
Candidate ranking Argued from experience in a meeting Scored against defined criticality and risk criteria
Decision record Visible only as a schedule change Recorded against each job with its basis
Repeat deferrals Sink quietly down the list Surfaced with count and cumulative risk
Board input An unordered backlog extract A ranked list with scoring visible
Reconstruction after a failure Depends on memory Available as a decision record
Window utilization Known roughly Reported against the decisions that filled it

Connects to the systems your operation already runs on

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Built so the deferral decision survives the next twelve months

Scoring makes the argument explicit

Criteria replace seniority in the room, and the score is visible to everyone at the table.

Repeat deferrals cannot hide

A job deferred four times is surfaced with its cumulative risk rather than sinking further each cycle.

The reasoning is retained

When a failure follows a deferral, the record shows what was known and decided rather than leaving it to memory.

A decision layer, not another CMMS

Your maintenance system holds the work orders and the backlog. Kissflow runs the prioritization decision and its record.

Governed from day one

Single sign-on, role-based access, and a timestamped audit log are how the app is built. Kissflow runs in the business-process layer, segmented from the OT and control network.

Live in weeks, not a program

Configure in the visual builder, or describe the standard and let the AI Builder generate the app. Delivery moves from weeks to days.

We help reliability leaders make the backlog decision defensible a year later

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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KEY HIGHLIGHTS
5M+
work items processed
5,526
active users
400+
active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

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KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

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KEY HIGHLIGHTS
451%
ROI
2.8 months
Payback period
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    It scores corrective maintenance backlog candidates against criticality and risk criteria, presents a ranked list to the review board, and records each prioritization decision with its basis against the work item.

    This app decides what goes into the next window. A deferred maintenance tracker holds what was pushed out of it, with the risk assessment and compensating measures that apply while the work stays undone. They are two halves of the same cycle.

    No. Your maintenance system holds work orders, the backlog, and the schedule. Kissflow runs the prioritization decision and writes the outcome and its reasoning back.

    Repeat deferrals are surfaced with their deferral count and cumulative risk rather than sinking down the list, which is usually the signal the original scoring missed something.

    Yes. Fields, categories, routing rules, and escalation thresholds are configured by the process owner in the visual builder, and every change is written to the same audit log as a manual edit.

    No. Kissflow runs in the business-process layer alongside the systems you already own and connects to them through APIs and integration connectors. It does not replace your EHS suite, your ERP, or your maintenance system, and it does not operate inside the control system.

    No. Kissflow AI maps natural language to platform metadata and produces an inspectable blueprint, so every app is auditable and the process owner can maintain it.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.