Best Business Process Management Software

8 Best Business Process Management (BPM) Tools for 2025

Team Kissflow

Updated on 27 Nov 2024 12 min read

Imagine boosting your company's productivity by 30-50 percent! Sounds impossible? Not with the right tools. While every company's dream is to streamline operations and drive growth, only 48 percent haven't embraced business process management (BPM) tools. These tools offer a structured approach to design, run, and optimize your processes, unlocking significant efficiency gains and agility.

These tools are essential for digital transformation experts and citizen developers in streamlining operations, reducing manual tasks, and fostering innovation by enabling rapid adaptation to changing business requirements. BPM tools empower businesses to achieve seamless integration across various systems and processes, driving substantial improvements in performance and productivity.

1. Kissflow

Kissflow is a low-code/no-code platform specializing in business process management (BPM). Chief digital officers and transformation leaders leverage Kissflow to develop scalable BPM solutions that complete critical tasks with minimal human intervention, enhancing efficiency and consistency.

One of its standout features is its no-code capabilities, which empower non-developers to build applications and automate processes quickly through an intuitive, drag-and-drop interface. Democratizing development enables businesses to tap into the creative potential of their entire workforce, fostering collaborative innovation and alignment between business and IT. By allowing citizen developers to take charge of automation, Kissflow accelerates app development and process creation and liberates IT teams to focus on more strategic initiatives. As one of the leading BPM tools, Kissflow represents a transformative BPM software that aids organizations in achieving streamlined and efficient operations.

gartner_peer_insights
Why Kissflow
Kissflow automates repetitive processes so they can run on autopilot. Growing companies can use the platform to build scalable solutions to complete tasks with minimal human input. It is a great tool for enterprises pursuing collaborative development because it aligns business with IT. Non-developers can use its intuitive and graphical interface to build applications and automate business processes without coding quickly—as IT oversees the entire development process.
Desktop_Gartner Review_
Top Features
  • Icon
    Automate with no coding skills

    Kissflow makes creating automated processes for critical business functions easy through the drag-and-drop builder.

  • Icon
    Customizable user interface

    You can style and add functionality to pages based on your needs. Customize menus, widgets, user navigation, permissions, and more.

  • Icon
    User-friendly form builder

    Choose from over twenty-five field types to build powerful forms with features like remote lookup and geolocation.

  • Icon
    Powerful analytics

    Use the BPM software’s reporting engine to draw insights from your data and create reports.

  • Icon
    Agile Framework

    Effectively streamline your workflows and obtain the agility to scale up your business operations and run them hassle-free

  • Icon
    Governance framework

    A centralized governance dashboard with detailed reports gives admins insights into all processes, helping them easily manage users and applications.

Pros
Pros pros
  • Icon
    Process modeling with no-code

    Kissflow’s intuitive drag-and-drop builder and visual interface enable business users to quickly create apps without relying on IT.

  • Icon
    Custom components

    These allow users to customize specific app features and even embed external applications to pages.

  • Icon
    Reporting engine

    The business process management software has detailed reporting and analytics features that offer deep insights into project performance and team productivity.

  • Icon
    Custom scripting

    Developers can use JavaScript to develop and deliver complex applications at scale. Custom code extends the capabilities of applications.

  • Icon
    Custom role-based access

    Assign specific roles and permissions to users based on their roles and access needs.

Kissflow Testimonials
Ratings
"I like that the Kissflow platform is completely versatile, since its functionality can be customized and adapted to the requirements of each of our departments separately. It is accompanied by an intuitive interface with a relatively short learning curve, which provides the opportunity to not have extensive prior preparation to be able to implement its tools. Among the many functions it offers, one of the ones we use and take into account are the data and process analysis that end up providing us with daily reports based on all the information that is being handled at the moment, in this way we can identify in advance any probable inconvenience, which leads us to act in time and have the best possible solutions to have all the important information at hand."
Nikki H.

Account Supervisor

Badges

Experience the power of Kissflow firsthand

2. ProcessMaker

Process Maker is a BPM software that lets users design workflows with its drag-and-drop builder. They can manage and monitor processes and users on the customizable dashboard. The low-code automation platform empowers organizations to design business processes in seconds. AI process generation improves workflows by quickly converting written instructions into actionable tasks. The BPM solution integrates with multiple third-party applications like Slack, Twitter, and Gmail. It is one of the BPM tools that provides comprehensive capabilities for optimizing and automating various business processes.

processmaker-1
Top Features
  • Icon
    Robust integrations

    Manage your favorite tools on one centralized platform by integrating vital business systems and apps.

  • Icon
    Compliance management

    The BPM software makes it easy for organizations to turn their compliance needs into automated workflows.

  • Icon
    Data reporting and analysis

    Users can build custom reports based on the data captured in their processes. They can add charts and tables with filters and calculations.

  • Icon
    Permission controls

    System administrators can grant access to the right people and limit the processes and actions that users can access.

Pros and Cons
Pros pros
  • Icon
    Business process automation

    ProcessMaker lets users automate manual, repetitive tasks and focus on high-value tasks directly affecting their company’s bottom line.

  • Icon
    Data transparency

    Because all the data is on one platform, it is easily accessible, easy to extract, and easy to analyze.

  • Icon
    Mobile access

    The ProcessMaker mobile app lets users access the platform anytime, anywhere. It has features like QR scanners or geo-localization.

Kissflow Testimonials
Ratings
“ProcessMaker is a good product as it boosts productivity. The support staff are also highly trained.”
Muhammad Adil M

Technical analyst at Information Technology and Services Company

Cons pros
  • Icon
    Outdated documentation

    Documentation web pages don’t always get updated with the latest releases of ProcessMaker.

  • Icon
    Complex user interface

    Non-technical users may have difficulty navigating the UI; some learning is required.

  • Icon
    Customizations are time-consuming

    Configuration and testing are needed to ensure processes and exceptions work as desired. Testing may take longer than expected.

Kissflow Testimonials
Ratings
“It mostly works with the basics. If you have a big company and your processes depend on many variables, developing a process becomes complicated.”
Celeste M

3. Zoho Creator

The comprehensive business process management (BPM) software helps organizations digitize their operations without traditional development. Small and large businesses can manage their data and workflows, gain crucial insights from their databases, and integrate their existing software seamlessly.

The rich suite of features—integrations, guided scripting, access controls, and multi-platform support—makes designing and automating processes easy. With this BPM tool, users can get their apps running in minutes. The BPM solution helps optimize and streamline business processes effectively.

creator-3
Top Features
  • Icon
    Extensive third-party integrations

    Prebuilt integrations and REST APIs help users integrate their existing systems and applications to streamline digital transformation.

  • Icon
    Powerful data security

    Audit logs, user-access controls, automated threat assessment, and other security features ensure users comply with global standards and industry regulations.

  • Icon
    Pre-built application templates

    Users can create solutions from scratch or use pre-built templates. The templates are customizable and can be modified as per business requirements.

  • Icon
    Low-code development

    Use low-code technology to build custom business applications and make well-informed decisions with intuitive data visualizations.

Pros and Cons
Pros pros
  • Icon
    Simplified application development

    Zoho Creator makes app development effortless by combining an intuitive UI with guided scripting.

  • Icon
    Role-based permissions

    System admins or application owners can assign roles and set permissions, choosing who can see what in applications.

  • Icon
    Powerful sandbox

    The sandbox environment lets users securely test changes without affecting the actual processes. They only deploy the updates that are good to go live.

Kissflow Testimonials
Ratings
“Zoho Creator's no-code tool allows us to create business applications without coding based on our needs. It’s also easy to get data from forms and make graphs from them.”
Sophia N

Enterprise Customer

Cons pros
  • Icon
    Not all Zoho One apps connect

    Some of the applications under Zoho One don’t connect.

  • Icon
    Better training is needed for non-developers

    Zoho Creator needs better training tools for non-developers. An intuitive interface could also improve the user experience.

  • Icon
    Can’t build on-premise applications

    Enterprises that want to build on-premise applications can’t do so; only the cloud option is available.

Kissflow Testimonials
Ratings
“It is easy to use but it has limitations in terms of customizations. Also, creating a simple application is easy but you cannot rely on Zoho Creator to create a high level application. While Zoho Creator integrates well with other Zoho applications, its integration options with third-party services may be more limited compared to some other platforms.”
Nikita B

Global Network Engagement & Training Coordinator

4. Nintex

Nintex is a BPM software that lets organizations discover, automate, and improve their core business processes. The platform leverages the Microsoft ecosystem, making it easy for users familiar with Microsoft’s Office Suite of tools, such as Visio and SharePoint, to use.

Nintex adds a BPM layer, helping organizations optimize business processes to drive growth and connect business applications. As one of the leading BPM tools, it enables citizen developers and IT professionals to collaborate on all phases of process design, simulation, and application generation. The BPM solution can enhance your operational efficiency, fostering collaborative innovation.

nintex
Top Features
  • Icon
    Risk and compliance management

    Risk management and compliance are integrated into users' processes. Platform indicators make users aware of risk and compliance regulations.

  • Icon
    Lean tags

    These are added to processes and stages within processes to highlight non-value activities that make good candidates for improvement.

  • Icon
    Analytics dashboard

    Provides an overview of all workflow analytics to help users make informed decisions for their companies.

  • Icon
    AI-powered process automation

    Quickly build forms and workflows by leveraging AI-enhanced capabilities like the Nintex PDF Converter and Workflow Generator.

Pros and Cons
Pros pros
  • Icon
    Create dynamic online forms

    Nintex forms let users capture and submit accurate data from wherever they are. Drag-and-drop controls make it easy to customize forms.

  • Icon
    Simplified organizational processes

    Nintex creates a centralized process map that everyone in the organization can see. Users can create and update business processes in real-time.

  • Icon
    Great collaboration tools

    These help enterprises create functional process plans that align with their current practices and desired results.

Kissflow Testimonials
Ratings
"Nintex provides awesome features in all its products like Nintex Forms, Nintex Workflows, NWC and also Nintex App Studio.Best things we like -
1. Code Less - Drag and drop actions and controls to achieve desired effect. preview the changes immediately.
2. Ease of use - Terms and jargons are pretty easy to understand. Even elderly business clients can create and manage their forms and workflows with minimal support."
Chandan D.

Solutions Architect

Cons pros
  • Icon
    Relies on the Microsoft ecosystem

    Since the platform is built on the Microsoft ecosystem, some sections may become unusable whenever Microsoft significantly changes its platform.

  • Icon
    Steep learning curve

    The learning curve is steep for non-technical users, so process mapping and deployment may take time.

  • Icon
    Document management is difficult

    You can’t modify forms or approve tasks with a single click. Also, approvers must be logged in to review email form attachments from mobile devices.

Kissflow Testimonials
Ratings
"1. Any action that utilises a pause/wait (Pause until, pause, wait for check in etc) get stuck randomly. The work around provided by nintex does not help if expected to be executed very often.

2. The nintex support team do not do a due diligence of a raised ticket and provide random responses which are of no help whatsoever."
Pallavi D

Associate Manager

5. Bizagi

Bizagi connects people, data, and systems through its low-code business process management (BPM) tool. It enables business and IT to collaborate effectively, ensuring they build solutions quickly and cost-effectively.

The cloud-native BPM software offers simulation and process mining to help users optimize solutions. Generative AI provides conversational analytics, letting users ask questions about their data for advanced analytics and improved decision-making. This comprehensive BPM solution empowers organizations to enhance efficiency and make data-driven decisions seamlessly.

Check out: Kissflow vs Bizagi: A Detailed Comparison

bizagi_logo
Top Features
  • Icon
    Security controls

    Bizagi implements security controls and measures aligned with information security frameworks such as NIST, ISO 27001, and FedRAMP.

  • Icon
    Automated compliance

    Enterprises can easily overcome their increasing regulatory burden by digitizing processes to boost transparency and create an audit trail.

  • Icon
    No-code app development

    Users build applications with reusable components that provide operational standardization to shorten the development cycle and deliver solutions quickly.

  • Icon
    Access controls

    Bizagi offers multiple configuration possibilities regarding user access to information, and admins can configure permissions on many levels.

Pros and Cons
Pros pros
  • Icon
    Event logs let users monitor projects

    Event logs generate errors or warnings that can be accessed on the platform. Users can consult event files generated during a project's execution.

  • Icon
    Easy document generation

    Bizagi allows users to generate documents in plain text, Word, Excel, or PDF format. They can use templates to define and generate documents easily.

  • Icon
    Powerful reporting and analytics

    Comprehensive reporting complemented by real-time analytics lets users monitor and continuously improve their business processes.

Kissflow Testimonials
Ratings
“We’ve seen a great response from business users using the tool. Bizagi has helped us to manage product and merchandising better.”
Jonathan J.

Manager, Fragrance and Beauty Tech Company

Cons pros
  • Icon
    Technical skills required for highly customized workflows

    Only technical users can build highly customized workflows with advanced use cases.

  • Icon
    No offline access

    Bizagi doesn’t offer offline functionalities, so users can’t work on solutions offline and upload them once they are done.

  • Icon
    Limited form customization options

    While Bizagi provides an easy and flexible wizard to create forms, customization is limited, so you can’t implement a more cutting-edge look and feel.

Kissflow Testimonials
Ratings
"It is not really convinient as other BPM platforms, but quite good as a free one"
Vilius A.

Business Analyst

6. Creatio

Creatio is an intelligent, low-code business process management (BPM) platform that offers out-of-the-box solutions and templates. It empowers businesses across various industries and system integrators to build processes and create custom applications tailored to specific business needs. From document approval to collaboration on complex tasks, Creatio delivers a comprehensive suite of tools for process modeling, execution, monitoring, and analysis. As one of the leading BPM tools, its features include a process designer, process library, and advanced process modeling and analytics.

creatio
Top Features
  • Icon
    Workflow automation

    Automate repetitive tasks and processes to improve efficiency.

  • Icon
    No-Code development platform

    Build custom applications without coding experience.

  • Icon
    Desktop integration

    Integrate Creatio with other business applications you use.

  • Icon
    Analytics and reporting

    Gain insights into your customer data and business performance.

Pros and Cons
Pros pros
  • Icon
    No-code application creation

    Empowers organizations to create custom business software applications without any coding.

  • Icon
    Comprehensive CRM solutions

    Offers marketing automation, sales packages, and customer service capabilities.

  • Icon
    Responsive customer support

    Known for its responsive and dedicated customer support team.

  • Icon
    Seamless integrations

    Integrates with OneLogin, ADFS, Google, Webitel, Microsoft Exchange, and Microsoft 365.

  • Icon
    Customization and adaptability

    Highly customizable and adaptable, suitable for a wide range of businesses and industries.

Kissflow Testimonials
Ratings
“We’ve seen a great response from business users using the tool. Bizagi has helped us to manage product and merchandising better.”
Jonathan J.

Manager, Fragrance and Beauty Tech Company

Cons pros
  • Icon
    Costly for large teams

    Prices can be high, especially with separate module purchases.

  • Icon
    Overwhelming features

    Many functionalities can lead to a steep learning curve and complex setup.

  • Icon
    Learning curve

    No coding, but still requires time to master all functionalities.

Kissflow Testimonials
Ratings
"Need an understanding of HTML code to navigate their Marketing platform, which has been a problem for our small team. We actually ended up deciding not to use their marketing platform at all. It was not user friendly in the least and had too many workarounds to make it effective. It was a huge time waster for us."
Rebecca M

Business Development Assistant

7. Pipefy

Pipefy is a cloud-based workflow management and automation platform designed to boost productivity by simplifying processes. This versatile BPM software offers extensive customization options, enabling users to create automated workflows tailored to their unique business needs.

With its intuitive interface, Pipefy empowers businesses of all sizes to streamline workflows, automate routine tasks, and maintain seamless communication. Its robust integration capabilities ensure easy connectivity with other applications, enhancing overall system efficiency and cohesion. As a comprehensive BPM solution, Pipefy addresses the diverse requirements of modern enterprises.

Pipefy-logo-1
Top Features
  • Icon
    Low-Code development

    Build custom applications without extensive coding knowledge through Pipefy's visual builder.

  • Icon
    Reporting and analytics

    Gain insights into your workflows through reports and dashboards to track progress and identify areas for improvement.

  • Icon
    Mobile access

    Manage workflows and tasks on the go with Pipefy's mobile app.

  • Icon
    Security and compliance

    Pipefy offers robust security features to protect your data and ensure compliance with industry standards.

Pros and Cons
Pros pros
  • Icon
    Customization and integration

    Allows extensive customization and integration, enabling users to tailor the platform to their specific needs.

  • Icon
    User-Friendly interface

    Features an intuitive and easy-to-use interface, making it accessible for users at all levels.

  • Icon
    Automation capabilities

    Offers powerful automation features that streamline workflows and enhance productivity.

  • Icon
    Versatile templates

    Provides great templates for organizing various processes, helping users efficiently manage tasks.

  • Icon
    Effective team collaboration

    Facilitates effective team collaboration, progress tracking, and productivity enhancement.

  • Icon
    Comprehensive reporting

    Includes robust reporting capabilities that provide valuable insights into business processes.

Kissflow Testimonials
Ratings
“Pipefy helps us organize our experiment flow very well. Each order can be tracked from the very beginning (request submission) to the invoice that has been paid. The configuration design is excellent. We also like the history recording function so everyone can track who did what for the specific card.”
Comet H.

Small-Business

Cons pros
  • Icon
    Learning curve

    Can be overwhelming for some users.

  • Icon
    Limited analytics

    May lack in-depth insights compared to competitors.

  • Icon
    Cost and scalability

    Pricing might be high for large teams or complex needs.

  • Icon
    Mobile app limitations

    It may have fewer features than the desktop version.

Kissflow Testimonials
Ratings
"The actual use and implementation takes a lot."
Kendall C.

Manager of Admissions

8. Appian

Appian is a versatile low-code development platform designed to meet the needs of businesses of all sizes. It empowers users to build comprehensive business process management (BPM) applications easily. Key features include case management, streamlined three-step app development, and seamless application integration.

Appian’s low-code BPM software enables users to automate complex processes and create custom apps that can be deployed on any device. Its social collaboration feature facilitates team project discussions, ensuring cohesive and efficient teamwork.

With pre-built connectors, Appian allows for effortless integration with other applications, eliminating the need for coding. Additionally, it provides robust data and analytics capabilities, enabling the creation of interactive reports and efficient document management. As an all-encompassing BPM solution, Appian streamlines business operations and enhances productivity.

Appian Logo
Top Features
  • Icon
    Low-Code development

    Build custom applications quickly and easily, even without extensive coding knowledge.

  • Icon
    Data integration

    Connect Appian with various data sources to create a unified view of your information.

  • Icon
    Mobile access

    Manage workflows and applications on the go with Appian's mobile capabilities.

  • Icon
    Drag-and-drop functionality

    Use a visual interface to design workflows and applications intuitively.

  • Icon
    Business process automation

    Automate repetitive tasks and streamline complex processes for improved efficiency.

Pros and Cons
Pros pros
  • Icon
    Integration flexibility

    Provides seamless integration with various systems and data sources, enhancing connectivity and data flow.

  • Icon
    Scalability and flexibility

    Highly scalable and flexible, suitable for organizations of all sizes and industries.

  • Icon
    User-friendly interface

    Features an intuitive and user-friendly interface, making it easy for users to design and manage applications.

  • Icon
    Low-Code development

    Enables rapid application development with its powerful low-code platform, reducing the need for extensive coding.

  • Icon
    Robust process automation

    Offers comprehensive process automation capabilities, streamlining business operations and increasing efficiency.

Kissflow Testimonials
Ratings
“We’ve seen a great response from business users using the tool. Bizagi has helped us to manage product and merchandising better.”
Petra Z.

Cons pros
  • Icon
    Learning curve

    While low-code, Appian's functionalities can have a steeper learning curve than some simpler platforms.

  • Icon
    Cost

    Appian can be expensive, especially for larger enterprises or those requiring extensive features. Pricing structures may not be transparent.

  • Icon
    Limited pre-built connectors

    Appian might have fewer pre-built connectors for specific applications compared to some competitors.

  • Icon
    Reporting & analytics

    Some users report limitations in Appian's reporting and analytics capabilities for in-depth process insights.

  • Icon
    Process modeling complexity

    The BPMN process modeling tool Appian uses might be considered complex for non-technical users.

Kissflow Testimonials
Ratings
"The overall look and feel can be improved to be more user friendly, some small wins include mapping the user experience journey to help make button clicks and placement easier"
Shane C.

Management Consultant

Get Kissflow, The Best Business Process Management Tool

A business process management platform is like a personal assistant for your organization. It automates repetitive tasks, connects information between applications, and reports on workflows to help you optimize processes and achieve company goals.

If you’re in the market for a good BPMS, try Kissflow. The easy-to-use BPM automation software eliminates manual tasks and enhances process visibility and tracking. Kissflow supports collaborative development and encourages non-technical employees to participate in process automation and development. Transform your business processes with Kissflow BPM.

Schedule a demo today to regain control of your business processes.