What is digital transformation?

Digital transformation is the process of using digital technologies to fundamentally change how an organization operates, delivers value to customers, and competes in the market. It involves rethinking business models, processes, and customer experiences to leverage technology for improved efficiency, innovation, and growth.

Digital transformation is a continuous journey that requires organizations to adapt to new technologies and evolving customer expectations. Platforms like Kissflow support digital transformation by providing tools that enable businesses to automate processes, improve collaboration, and enhance decision-making.