What are examples of digital transformation?

Examples of digital transformation include the adoption of cloud computing, the implementation of artificial intelligence and machine learning, the use of data analytics for decision-making, and the automation of business processes through platforms like Kissflow. Other examples include digital customer engagement strategies, such as using social media, mobile apps, and personalized marketing to enhance customer experiences.

Additionally, businesses may undergo digital transformation by modernizing their IT infrastructure, transitioning to digital supply chains, or creating new digital products and services. Each of these initiatives represents a step towards becoming a more agile, data-driven, and customer-focused organization.