What is Collaboration? Everything You Need to Know About it

• Collaboration

Collaboration Wiki

Collaboration is not something that usually features in an organization’s priority list. Most businesses just implement the most accessible option for communication and leave it at that. However, studies have shown that the quality of collaboration in companies has a direct bearing on productivity, and ultimately, success.

So what can one do to foster high-quality collaboration at work?

What is Collaboration?

What is Collaboration?

Collaboration Meaning – The best way to define collaboration would be to outline it as the process of two or more people or organizations working together to complete a task or achieve a goal. It is also defined as two or more people working together to achieve shared goals.

Let us illustrate.

Consider the creation of a content marketing strategy. It requires multiple teams to provide input, make requests, or share information. They typically include the content team (team lead, writers, editors), SEO experts, marketing team, product managers, and customer-facing teams. Collaboration allows all these diverse skill sets and knowledge reserves to be harnessed together to set a comprehensive content strategy that is designed to achieve business goals.

What are the different types of collaboration?

When it comes to organizational collaboration, it is easy to get confused between the kinds and types of collaboration that make up the phenomenon. However, with a basic understanding of the types of collaboration, your organization can better define the shortest path to a digital transformation. The basis of effective collaboration is the existence of a set of digital tools and an agile organizational culture that enables effective teamwork. With both these things in place, you are already well primed to set out to redefine the types of collaboration within your organization. Here are the different types of collaboration within an organization.

Team collaboration

As the quintessential form of collaboration, team collaboration has been around for the longest time. It involves collaboration within a team where everyone knows everybody else, their skill sets and their contribution to work at large. A team leader usually leads the team towards effective collaboration and leads the charge to keep the equilibrium within the team. Deadlines are set and achievements are equally recognized. Within the realm of team collaboration, we have.

Contextual collaboration

When it comes to a digital workplace, adapting your collaboration culture to a digital platform is essential. Contextual collaboration happens when you bring all of your digital tools together on one single digital workplace platform so your entire team can access all the files and data they need without having to switch between apps or tools when they need to collaborate. This puts work in context and delivers higher team efficiency and productivity.

Cross-functional collaboration

Cross-functional collaboration happens when teams from various departments or verticals come together to accomplish a common goal for the entire organization. This happens more often than you might believe and organizations that get this right often rank many notches higher when it comes to innovation and execution of ideas that change entire industries. A digital workplace enhances the potential of cross-functional collaboration by offering all avenues required to make it work.

Community collaboration

As the title highlights, community collaboration is all about fostering a sense of community in shared work within teams. It is centered around learning and sharing knowledge within teams as opposed to carrying out tasks or completing work in team collaboration. The whole idea of community collaboration is to remove silos and hierarchy while encouraging knowledge sharing within teams. Its usefulness lies in the fact that senior members of a team can freely share knowledge they have accumulated with individual team members or a group and that the information they hold is easily accessible. Community collaboration turns teams into knowledge banks instead of siloed subject experts working individually.

Social collaboration

When team members can reach any other team member or a group of team members on a real-time basis on a platform designed to accommodate such features, you have achieved social collaboration. It is a form of collaboration where teams can rely on reaching consensus quickly on any problem and finding a solution using the team’s collective expertise instead of depending on their own limited skillset. Over time, this will prove to be one of an organization’s greatest strengths. If you have a digital workplace platform where your employees can crowdsource answers and solutions, you have winning teams that can solve problems even while you’re asleep.

Cloud collaboration

With the technology of our times, we might just have stumbled onto the greatest collaboration paradigm of them all. The age of cloud collaboration. With a digital workplace and cloud collaboration, your teams can upload, access, work on and deliver their work entirely on a cloud based digital workplace platform. All stakeholders can be added to a document as it exists live on the cloud. Collaboration takes on a whole new meaning here as individual team members can contribute to work without having to be physically present in the office. A cloud based collaboration software[1] is a must have for any business that wants to succeed in the current landscape.

Virtual Collaboration

With the advent of digital workplace technology, virtual collaboration has become a buzzword that resonates around the world. Virtual meetings are no longer the forte of distributed teams. They have become mainstream. The key to success in such an environment is to invest in a digital workplace platform that can bring your business all the benefits of virtual meetings and the convenience of a platform that also allows you to access work resources within it. There are very few tools available that let you do all of this and much more. The key is to focus on what your organization needs and then going out and finding it.

The benefits of enhanced collaboration

Effective collaboration brings many benefits to organizations that seek to succeed in an evolving environment. At the outset, a good collaborative work culture puts you at the head of the pack when it comes to competitiveness. An organization where employees collaborate effectively is already miles ahead of the competition. So what else does effective collaboration bring to your organization.

Benefits of effective collaboration in an organization.

  • Unfettered innovation
  • Collective knowledge
  • Enhanced teamwork
  • Maximum redundancy
  • Minimal oversight
  • Maximum performance
  • Effective analytics
  • Accessible data
  • Efficient processes
  • Overall happiness

Why is collaboration important to business success?

In the age of digital workplaces, globally distributed teams and remote work, new methods of collaboration take on a whole new meaning when it comes to business success. Legacy tools and good old conference rooms have given way to information superhighways, integrated tools, powerful data analytics and virtual meetings. In such an atmosphere, businesses that still rely on traditional methods of collaboration will find themselves quickly outgunned and outdated against their competition.

Your organization might have great collaboration already in place. However, the fundamentals are changing as quickly as we can adapt to them and there is a real need to align teams to collaborate better in the age of digital work. Collaboration at its best improves overall productivity, performance and creativity in the organization by channelling disparate skillsets into well aligned teams that work efficiently together towards common goals. Effective collaboration increases employee satisfaction, higher success rates, better team performance and overall business success.

Collaboration within an organization

The most important thing effective collaboration can achieve within an organization is making employees happier, reducing stress by making work easier, making way for better work relationships and reducing overall stress.

It is important to remember that traditional levels of collaboration that you think you might have achieved have already become outdated in the new normal. The organizations that will succeed in this decade will be the ones who have managed to successfully fuse a digital culture with an agile workplace to best derive the benefits of new-age collaboration.

Off-the-bat, better and more effective collaboration gives an organization a huge advantage when it comes to brainstorming, value creation and equal opportunity. If you think of an organization as an automobile, collaboration becomes the undefined force that makes it all work together like clockwork. You can increase efficiency, enhance job satisfaction and employee retention by placing a high level of importance on collaboration.

A few things you need to remember about collaboration within an organization in the era of digital transformations.

  • Your employees are telling you about what works. Listen intently
  • Reward teamwork over individual achievements
  • Obtain a powerful collaboration platform like a digital workplace tool to measure metrics and analyze performance data
  • Digital collaboration is tricky. The key is to persist and fix flaws on the go
  • Tools are evolving and it is important to continue adapting to trends
  • A culture of collaboration begins with leadership
  • Collaboration creates happiness, success is merely the result
  • Technology is important, but the strategy is essential to collaboration success
  • Collaboration inspires responsibility, ensures employee freedom
  • Micromanagement is counterproductive to collaboration

How does collaboration improve work? ​

It’s pretty common for businesses to think that the only benefit of collaboration is better coordination between employees. While that’s one of the advantages, it certainly isn’t the only one.

Think of the effects of collaboration from three different perspectives – operations, employees, and customers.

Operations

  • When done right, collaboration speeds up processes.
  • When people, resources, and processes work in tandem, it results in greater efficiency in the business.
  • Collaborative operations also facilitate increased transparency.

Employees

  • Collaboration gives employees a sense of purpose, which boosts their satisfaction levels at work.
  • It enables the pooling of varied skillsets and data for better outcomes.
  • A culture of collaboration helps keep remote workers and freelancers invested in organizational goals.
  • Collaboration necessitates cutting through departmental silos. This encourages big picture perspective.

Customers

A truly connected workplace makes for happier, more motivated employees who increase organizational productivity and efficiency. When everything within the organization functions like clockwork, you can focus on your customers and ensure that their expectations are exceeded every time.

So how can a business collaborate better? More meetings? Heavens, no!

Kissflow Digital Workplace – powering effective collaboration

Kissflow Digital Workplace is a potent choice for collaboration software. It’s designed with ease of use in mind and makes high-quality collaboration an absolute breeze. It facilitates file sharing and content creation of varied formats. Confidential information can be protected using secret channels.

Communication can be more layered with nested comments. You can conduct surveys and make announcements effortlessly. Kissflow also has a powerful search feature that can help users find the necessary information in an instant. Kissflow makes for a happier, more connected, driven workforce. With better collaboration, you’ll see productivity soar


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