Top Business Process Management Tools (BPM) Tools – Comparison and Features
October 22nd, 2018 • BPM
BPM has bloomed into an accepted management discipline and its significance in the automation-centric corporate economy of today is undeniable. Without an able BPM software to apply to your business, processes become chaotic and lead to disastrous consequences.
As the discipline matured, a number of BPM tools have emerged allowing organizations to take advantage of the benefits of BPM (cost savings, reduced errors, faster processing time).
The problem with business process management tools is that it can be difficult to find something suited for your use. Online BPM tools are a dime a dozen, and it’s no easy feat to find something that fits your use case.
What Should You Look for in Business Process Management Tools?
The shopping list for BPM tools can be long and varied, depending on the needs of a business.
When BPM tools first emerged, their requirements were largely on how robust the platform was and if it could handle the complexities of a workflow engine. However, needs have changed. Now, most BPM software can handle the complexity you need, and the new key features for BPM tools involve being user-friendly, built on the cloud, and well-integrated with other applications.
G2 Crowd, an independent peer review platform does a great job at segmenting BPM software tools, depending on the kind of organization. These are their top BPM tools on the market.
Here are some of the Best Business Process Management (BPM) Tools according to G2 Crowd:
ProcessMaker is a popular BPM and workflow management solution in one. ProcessMaker lets you design, automate, and deploy business processes and workflows.
The unique thing about ProcessMaker is that it offers 1) an open source option, 2) an on-premise option, and 3) a cloud option. Very few other products have all three.
ProcessMaker is used by corporations, governments, and education organizations. Process design is done with BPMN 2.0 notations, which is familiar to most process consultants.
Prices are listed on their website but expect to pay about $1,000 a month, with unlimited users.
The makers of ProcessMaker offer user support through videos, emails, webinars, and instant chat.
KiSSFLOW is a no-code BPM platform that removes all coding so that it’s easy enough for anyone to use. Workflow design is done with drag and drop modules, so there’s no need to know a special language or form style.
The interface is very easy to use, yet it is powerful enough to handle nearly any type of process challenge. From creating integrations to setting special conditions, there are lots of ways you can push the limits on what KiSSFLOW is capable of.
Like other tools, KiSSFLOW also comes with pre-installed app templates to help you get started on some of the most used processes.
KiSSFLOW is priced at $9 per user per month, and has a free trial. Customer support is offered through instant chat (wait times of less than 10 minutes), video documentation, and webinars.
3. Zoho Creator
Zoho Creator is a low-code development platform with provision for app creation for mobile, tablet and web platforms.
Zoho Creator is a popular choice for DIYers of all sorts. It has a script builder that you can use to drag and drop snippets of code. Zoho is known for its cloud-based suite of products, and Creator is a very simple low-code BPM tool.
Pricing varies from $10 to $15 per user per month. Customer support is through emails, phone calls, and training. Creator support has a ticket escalation feature as well.
Nintex is an automation tool designed to enable easy digital transformation for SMBs and enterprise organizations.
Nintex is designed to work in tandem with tools like Office 365, SharePoint, and Project Server.
Nintex has historically been an on-premise tool but has recently introduced some cloud options as well. Support is primarily offered through their online forums. Pricing is offered by quotation, which is usually a sign for a big sticker-shock.
Bizagi offers its enterprise-grade automation solution through not one, but three separate products: Bizagi Modeler, Bizagi Studio, and Bizagi Engine.
These products have mainly been an on-premise option, but Bizagi has recently introduced a cloud option as well. The modeler is based on Bizagi’s own version of BPMN which requires some prior knowledge and training.
Pricing for the on-premise version is typical of most legacy options. You pay for the license (somewhere around $25/user/month), maintenance fees if you want upgrades, and extra for support. Cloud prices are dependent on the number of apps you want to create and how often you use them.
Will the Perfect BPM Tool Solve All Problems?
Choosing the right BPM software isn’t a magic bullet. You still need to put in the work of analyzing your processes and getting everyone on board. However, once you have a firm grasp on exactly what your company needs, finding the right fit for a BPM Suite is crucial. Take a look around, but make sure to check out KiSSFLOW for your BPM needs.
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