MANUFACTURING | QUALITY | QUARANTINE | RELEASE DECISION

Quality Quarantine Product Release Decision Software

Hold tags are cheap. Deciding what happens to the lot behind one, release, rework, or scrap, is the part that stalls. Kissflow routes every quarantine decision through structured review and authorization, with the disposition on record against the lot.

Quality Quarantine & Product Release Decision Management System

Trusted by energy operators worldwide

Saint-Gobain
Sealed Air
Pernod Ricard
Mattel
Fossil
EssilorLuxottica

One authorization path for every quarantine release decision

Hold tags are cheap to print and expensive to leave unresolved.

A lot goes into quarantine when it fails a check, and from there it often just sits, sometimes for days, because the disposition decision needs sign-off from someone who is not always easy to reach, and nobody owns chasing them down. Meanwhile the lot ties up warehouse space it wasn't supposed to occupy for long, and if it's on the production schedule, it holds up downstream work that depends on it shipping or moving forward. A quarantine that should take an afternoon stretches into a week because the authorizer was traveling, the request sat in an inbox, and nobody escalated it until production asked why the line was waiting.

Kissflow captures the quarantine reason and lot details the moment a hold is placed, routes the release decision to the authorizer whose sign-off level matches the reason, and keeps the disposition, release, rework, scrap, or return, on record against the lot, so nothing sits unresolved by default.

A lot in quarantine with no decision owner just sits there

Quarantine has no decision deadline

A lot goes on hold and stays there until someone happens to notice and chase a decision.

Authorization level is unclear

Who can actually approve release, rework, or scrap for a given quarantine reason is not consistently defined.

No record of the disposition rationale

When a released lot later causes an issue, there is no clear record of why it was released and by whom.

Warehouse and production have no visibility

Warehouse staff holding the physical lot and production waiting on it have no way to see where the decision stands.

Six modules. Configurable to your disposition policy.

Every module ships with default forms, approval logic, integrations, and dashboards. Configure each one to your operating model in the visual builder.

Quarantine intake

Captures the lot number, the quarantine reason, and the quantity affected the moment a hold is placed.

Multi-stage disposition approval

Routes the release decision to the authorizer whose sign-off level matches the quarantine reason, with escalation.

Disposition options

Presents release, rework, scrap, or return-to-vendor as a structured decision, not an open-ended judgment call.

Audit trail

Keeps the quarantine reason, the disposition decision, and who authorized it on record against the lot.

Live status tracking

Shows warehouse and production exactly where a quarantined lot's release decision sits at any moment.

Requester self-service portal

Lets quality and warehouse staff submit and track quarantine holds without chasing an authorizer by phone.

From request to system of record in four steps

Submit

Submit

A lot that fails a check is placed on hold with the reason and quantity logged, opening the release decision.

Review

Review

The release decision routes to the authorizer whose sign-off level matches the quarantine reason.

Approve

Approve

Release, rework, scrap, or return is authorized, with escalation if the decision stalls.

Record

Record

The disposition is executed, and the decision, with its rationale, is logged to the audit trail against the lot.

What changes when quarantine release decisions run on Kissflow

Process
Before Kissflow
On Kissflow
Quarantine intake
A hold tag with limited detail on why or how much
Logged with reason and quantity in a structured record
Disposition authority
Not consistently defined for a given quarantine reason
Routed to the authorizer whose sign-off matches the reason
Decision timing
A lot sits until someone happens to chase a decision
Routed immediately with escalation if it stalls
Disposition options
An open-ended judgment call
A structured choice: release, rework, scrap, or return
Record
No clear rationale for why a lot was released
Every disposition and its rationale logged against the lot
Visibility
Warehouse and production have no view of the decision
Live status visible to warehouse, production, and quality
Process Before Kissflow On Kissflow
Quarantine intake A hold tag with limited detail on why or how much Logged with reason and quantity in a structured record
Disposition authority Not consistently defined for a given quarantine reason Routed to the authorizer whose sign-off matches the reason
Decision timing A lot sits until someone happens to chase a decision Routed immediately with escalation if it stalls
Disposition options An open-ended judgment call A structured choice: release, rework, scrap, or return
Record No clear rationale for why a lot was released Every disposition and its rationale logged against the lot
Visibility Warehouse and production have no view of the decision Live status visible to warehouse, production, and quality

Connects to the ERP and warehouse systems you already run

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Built for how plants actually make quarantine release decisions

An approval layer, not a new quality system

Your existing quality standards and hold criteria stay as they are. Kissflow runs the governed release decision workflow around them.

Live in weeks, not a re-implementation

Configure quarantine reasons, disposition options, and approval routing in the visual builder.

Governance built into the workflow

Delegation, escalation, and a full audit log are how every disposition moves, not a control added on afterward.

Structured disposition, not open judgment

Release, rework, scrap, and return are defined options with their own approval level, not a case-by-case call.

Self-service for quality and warehouse

Staff submit and track quarantine holds themselves instead of chasing an authorizer to make a call.

Made for cross-team work

Quality, warehouse, and production see the same quarantine record with their own view of it.

We help manufacturing quality teams move quarantined lots off the shelf faster

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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KEY HIGHLIGHTS
5M+
work items processed
5,526
active users
400+
active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

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KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

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KEY HIGHLIGHTS
451%
ROI
2.8 months
Payback period
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    Non-conformance reporting captures and escalates the issue that caused the hold. This app manages what happens next: the structured release, rework, scrap, or return decision for the specific lot.

    No. Your quality standards and hold criteria stay as they are. Kissflow runs the disposition decision and approval workflow around them.

    Configurable, typically release, rework, scrap, and return-to-vendor, each with its own required sign-off level.

    Routing is configurable by quarantine reason and lot value, typically a quality lead for standard cases and a quality director for higher-risk ones.

    Yes. Process owners configure quarantine reasons, disposition options, and approval routing in the visual builder, and the AI Builder can generate a working app from a plain-language description.

    Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.

    Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.