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Deviation Management

Eliminate compliance gaps and ensure every deviation is managed, documented, and resolved quickly. Kissflow’s Deviation Management App is an all-in-one solution to capture, investigate, and close process or quality deviations with complete traceability. Automate workflows, standardize corrective actions, and stay audit-ready across manufacturing, pharma, retail, and other process-driven industries.

Creator

Kissflow-logo

Language

English

Category

FMCG

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Trusted by regulated industries and quality-driven organizations worldwide

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Simplify Deviation Management With a Smart, Low-Code App

Managing process or quality deviations shouldn’t require endless paperwork or chasing emails. Kissflow’s Deviation Management App empowers you to digitize your entire deviation process from detection and assignment to root cause analysis and closure using intuitive forms, automated workflows, and centralized dashboards. Tailor your deviation management system in minutes, with no coding required.

What Is a Deviation Management App?

A Deviation Management App is a digital platform designed to systematically record, review, investigate, and resolve deviations from standard processes or quality norms. Instead of relying on emails, spreadsheets, or disconnected systems, teams gain a centralized, auditable workflow to handle deviations from detection through closure.

It ensures:

  • Every deviation is captured and assigned for investigation

  • Corrective and preventive actions (CAPA) are enforced and tracked

  • Full audit trails for all deviation records and actions

  • Compliance with industry standards (GMP, ISO, FDA, etc.)

Why Do Businesses Need Deviation Management?

Manual deviation tracking often leads to:

  • Missed deviations or incomplete investigations

  • Delayed or forgotten corrective actions

  • Lack of root cause analysis and recurring problems

  • Poor audit readiness and compliance risk

A dedicated app helps streamline these workflows, ensuring every deviation is managed efficiently, with nothing slipping through the cracks.

Key Benefits:

  • Boost compliance by automating deviation capture and closure

  • Enable timely corrective and preventive action with automated notifications

  • Standardize deviation handling across departments and sites

  • Maintain full traceability and documentation for audits and inspections

Modules

  • Deviation Reporting:
    Capture deviations via web or mobile forms, including all critical data (date, type, location, involved parties, description, impact).

  • Investigation Workflow:
    Assign investigations, set due dates, document findings, attach evidence, and escalate if needed.

  • CAPA (Corrective & Preventive Action) Tracker:
    Enforce action plans, document steps taken, and monitor completion with automated reminders.

  • Deviation Review & Approval:
    Route for QA/Compliance review, multi-level approvals, and closure with digital signatures.

  • Deviation Repository:
    Maintain a searchable, exportable database of all deviations for instant audit access.

  • Dashboards & Reports:
    Visualize trends, root cause categories, overdue actions, and compliance metrics in real time.

Features

  • Deviation submission and assignment

  • Automated investigation and CAPA workflow

  • Root cause analysis tools

  • Multi-level review and approval

  • Audit-ready deviation logs and reports

  • Role-based access and permissions

  • Automated reminders and escalations

  • Compliance documentation exports

  • Dashboards for deviation trends and KPIs

  • Integration with ERP, QMS, and compliance systems

  • Low-code customization for industry-specific needs

  1. Click the Enquire button on the app store page.

  2. Fill in your innovation process details and team size.

  3. Click Submit.

Kissflow team will help you tailor the app to your unique innovation journey.

Kissflow appstore
Deviation Management
Enquire

See how organizations eliminate compliance gaps and audit risks with Kissflow Deviation Management.
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Mcdermott-Apr-19-2023-11-38-34-3467-AM

This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.

Renee Villarreal

Senior IT Manager

Industry

Energy

HeadQuaters

USA

Key Highlights

450+

Process

10x

ROI

10,000+

Users

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SBTelecom-America_logo

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

Oliver Umehara

IT Manager

Industry

Telecom & Media

HeadQuaters

Japan

Key Highlights

28+

Processes

42

Group Companies

70+

Users

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FPH

We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.

Joseph Arnel Chavez

Assistant Manager

Industry

Energy & Utilities

HeadQuaters

Philippines

Key Highlights

100+

Office Processes Automated

1,000+

Monthly Paperless Processes

10,000+

Employees

Frequently Asked Questions

A digital solution for recording, tracking, investigating, and resolving process or quality deviations while automating CAPA workflows, approvals, and audit logs for regulatory compliance.
Yes, forms, workflows, approval steps, and reports can be tailored to match your SOPs and compliance standards such as GMP, ISO, FDA, or industry-specific guidelines.
Every deviation and related action is logged with user details, timestamps, evidence, and approvals, enabling instant generation of audit-ready reports.
Yes, it integrates with ERP, QMS, compliance, and notification systems to support end-to-end deviation management.
Comprehensive support including onboarding, documentation, user guides, and direct assistance for setup and customization.

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