Nonconformance & Material Review Board Software
A nonconforming part does not get a vote. Kissflow convenes the material review board with the right members for that part family, records each function's disposition vote, use-as-is, repair, rework, scrap, or return to supplier, and keeps the full concurrence trail against the NCR.
Trusted by energy operators worldwide
One board, one recorded decision, for every nonconforming part
A nonconforming part does not get a vote. The three people who have to agree on what happens to it, quality engineering, manufacturing engineering, and design engineering, do, and right now that agreement happens over email, over a hallway conversation, or not at the same time at all.
An NCR opens when a part, lot, or process fails to meet spec, but the number on the tag is not the hard part. The hard part is disposition: use-as-is, repair, rework, scrap, or return to supplier, each carrying a different risk and a different sign-off requirement, and each needing concurrence from every function with a stake in the part before it moves again. Without a defined board and a recorded quorum, a disposition decided by one engineer under time pressure looks the same on paper as one the full board actually reviewed.
Kissflow logs every NCR against the part or lot it affects, convenes the material review board with the right members for that part family, and records each function's disposition vote and the final call, so an auditor can see not just what was decided but who agreed to it.
An MRB that exists on paper only shows up missing when an auditor asks for the concurrence record
Disposition made by whoever's available
One engineer decides use-as-is under deadline pressure, without the manufacturing or design engineering sign-off the part actually requires.
No fixed board membership
Reviewers change part to part with no defined roster, so the same part family gets reviewed by different people with different judgment calls.
Concurrence assumed, not recorded
Everyone remembers agreeing in the hallway, but nothing shows who actually signed off on the disposition.
Repeat nonconformances go unnoticed
The same part fails the same way three times because no one is looking at disposition history by part number.
Six modules. Configurable to your quality system.
Every module ships with default forms, routing logic, and dashboards. Configure each one to your operating model in the visual builder.
NCR intake and containment
Captures the nonconforming part or lot, the defect, and where it was found, and places an immediate hold.
Material review board assembly
Pulls in quality, manufacturing, and design engineering as named reviewers for the part family, every time.
Disposition voting and concurrence
Records each reviewer's disposition vote and requires the defined quorum before a decision becomes final.
Sign-off by function
Captures a distinct sign-off from each function with a stake in the part, so concurrence is on record, not assumed.
Disposition history by part number
Keeps every NCR tied to its part number, so a recurring nonconformance is visible the third time, not the first.
CAPA trigger and trend reporting
Flags a part with repeat dispositions for a CAPA and reports disposition volume and cycle time by defect type and supplier.
From request to system of record in four steps
Report
A nonconforming part or lot is logged against its part number, and the material is held the moment it opens.
Assess
Board members for that part family are notified and the record routes to each of them for review.
Resolve
Each reviewer records a disposition vote, use-as-is, repair, rework, scrap, or return to supplier, and the final decision locks once the defined quorum is reached.
Record
The disposition is carried out and the full board concurrence trail is closed against the NCR for audit.
What changes when NCR and MRB disposition runs on Kissflow
| Process | Before Kissflow | On Kissflow |
|---|---|---|
| NCR intake | Logged on a paper tag or spreadsheet | Logged against the part number with an automatic hold |
| Board membership | Whoever is available reviews it | Named reviewers by part family convene every time |
| Disposition decision | One engineer decides under pressure | Recorded vote from every required function |
| Concurrence | Assumed from a hallway conversation | A distinct sign-off from each board member on record |
| Repeat defects | Invisible until someone remembers | Flagged automatically by part number and defect type |
| Audit readiness | Reconstructed from memory and email | A complete disposition record ready for review |
Connects to the quality and ERP systems you already run
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Built for how a material review board actually decides
A board, not a single approver
Disposition requires the recorded vote of every function with a stake in the part, not one person's sign-off.
Live in weeks, not a re-implementation
Configure part families, board rosters, and disposition codes in the visual builder, without a change request against your QMS.
Concurrence on record, not assumed
Every disposition vote is logged to the NCR, so an auditor sees who agreed and on what basis.
Disposition history tied to the part
Every NCR against a part number stays visible, so a repeat nonconformance is caught on the second occurrence, not the fifth.
CAPA linkage when the pattern says so
Repeat dispositions on the same part or defect type can trigger a CAPA automatically, instead of waiting for someone to notice the trend.
Made for cross-team work
Quality, manufacturing, and design engineering see the same NCR record with their own view of it.
Related apps
CAPA Initiation
Open and track the corrective and preventive action a repeat nonconformance trend requires, once the board flags it.
Non-Conformance Reporting & Escalation
Capture and escalate the non-conformance the moment it's found, before it reaches the material review board.
Quality Quarantine & Product Release Decision
Release, rework, scrap, or return a quarantined lot once its disposition has been decided.
We help quality leaders make disposition decisions the board actually stands behind
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CIO, SN Aboitiz Power Group
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Talk to usGot questions? We're here to help.
Get SupportNon-Conformance Reporting & Escalation captures and routes the issue the moment it's found. This app runs the formal material review board that decides disposition, use-as-is, repair, rework, scrap, or return to supplier, with a recorded vote from every required function.
CAPA Initiation tracks the corrective and preventive action once a root cause investigation is warranted. This app handles the immediate disposition decision for the nonconforming material itself, and can trigger a CAPA when a pattern shows up.
Configurable by part family. Typically quality engineering, manufacturing engineering, and design engineering, with a customer or supplier representative added when the contract requires it.
Configurable, typically use-as-is, repair, rework, scrap, and return to supplier, each requiring its own defined quorum of sign-offs.
Yes. Quality leaders configure part families, board rosters, and disposition codes in the visual builder, and the AI Builder can generate a working app from a plain-language description.
Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.
Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.
Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.
