MRP Exception & Material Planning Governance Software
MRP runs generate shortage, reschedule, and cancellation exceptions faster than planners can review them by hand. Kissflow captures every MRP exception, routes it to the right planner with governance sign-off at the thresholds that matter, and closes the loop back to the ERP with a full audit trail.
Trusted by energy operators worldwide
One governed queue for every MRP exception your ERP throws off
Every MRP run throws off exception messages: reschedule in, reschedule out, shortage, cancel, and firm-order conflicts. In most plants these land in a raw ERP exception report that a planner scrolls through by hand, deciding case by case which ones matter and which can wait.
Kissflow turns that report into a governed workflow. Each exception becomes a tracked record, routed to the owning planner by material or work center, with approval thresholds for the corrective actions that carry cost or schedule risk: expediting a purchase order, substituting a material, or replanning a production order.
Planners work exceptions to a documented disposition instead of a spreadsheet tally. Every review, approval, and resolution is timestamped, so the exception backlog becomes an auditable record instead of tribal knowledge held by whichever planner triaged it first.
Unmanaged MRP exceptions turn into stockouts, expedite costs, and missed builds
Exceptions pile up unreviewed
A full MRP run can throw off hundreds of exception messages. Without an owner and a due date, low-priority ones bury the shortage that actually threatens a build date.
Corrective actions go undocumented
A planner expedites a PO or swaps a material by phone or email, and the reasoning behind the decision is gone by the next planning cycle.
No governance on cost or schedule impact
Material substitutions and expedite requests above a real cost or lead-time threshold move without the sign-off a plant controller or planning manager should see.
Root cause never gets reported
Without a structured record, no one can show whether shortages trace back to forecast error, supplier delay, or a data setup issue in the ERP.
Six modules. Configurable to your planning policy.
Every module ships with default forms, approval logic, integrations, and dashboards. Configure each one to your operating model in the visual builder.
Exception intake and triage
Pulls MRP exception messages (reschedule, shortage, cancel, firm-order conflict) into a single queue, tagged by material, work center, and severity.
Governed approval routing
Routes corrective actions above defined cost or lead-time thresholds to the planning manager or plant controller for sign-off before execution.
Resolution actions
Captures the corrective action taken (expedite, substitute, replan, or accept) against each exception, with the reasoning on record.
Status tracking
Tracks every open exception from raised to closed, with aging alerts so an exception does not sit past the date it stops being fixable.
Root cause and trend reporting
Rolls up closed exceptions by cause (forecast error, supplier delay, data setup) so planning leadership can see where the exception volume actually originates.
Audit trail and record
Logs every review, approval, and resolution against the exception record, so the planning team can answer an audit question with the record, not a memory.
From request to system of record in four steps
Report
An MRP run flags a shortage, reschedule, cancel, or conflict message, and it lands in the owning planner's exception queue automatically.
Assess
The planner reviews the exception against the current plan and decides the corrective action, or flags it for governance review where it crosses a threshold.
Resolve
Threshold-triggered exceptions route to the planning manager or plant controller for approval, and the corrective action executes once cleared.
Record
The resolved exception closes with its cause and action on record and syncs back to the ERP, feeding the aging and root-cause dashboards.
What changes when MRP exceptions run on Kissflow
| Process | Before Kissflow | On Kissflow |
|---|---|---|
| Exception review | Planner scrolls a raw ERP exception report line by line | Exceptions queue automatically by owner, material, and severity |
| Corrective action | Expedite or substitution decided by phone call, undocumented | Action captured on the exception record with the reasoning |
| Governance | High-cost or high-risk actions move without sign-off | Threshold rules route to the planning manager or controller |
| Status visibility | No shared view of what is open, aging, or closed | Live queue with aging alerts across every open exception |
| Root cause | Shortages get fixed but the cause is never recorded | Closed exceptions roll up by cause for trend reporting |
| Audit trail | Reconstructed from email and memory when someone asks | Generated automatically as each exception is worked |
Connects to the ERP and planning systems you already run
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Built for how material planning actually runs
An action layer, not another planning system
Your ERP's MRP engine keeps generating the plan. Kissflow runs the governed review and approval workflow around the exceptions it throws off.
Live in weeks, not a re-implementation
Configure exception types, thresholds, and routing in the visual builder, without a change request against the ERP.
Governance built into the workflow
Cost and lead-time thresholds, role-based approval, and a full audit log are how every exception moves, not an added-on control.
Pre-built for MRP exception types
Reschedule, shortage, cancel, and firm-order conflict exceptions ship as configured types, ready to route on day one.
Root cause reporting built in
Every closed exception carries a cause code, so planning leadership sees the pattern behind the backlog, not just the count.
Made for cross-team work
Planning, procurement, and production run the same exception record with their own view of it.
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Coordinate the production plan itself, from scheduling through close, in one governed workflow.
We help manufacturing leaders keep the plan and the plant in sync
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GVP & CIO at McDermott International, Ltd
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CIO, SN Aboitiz Power Group
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See what Kissflow can do for you
Talk to usGot questions? We're here to help.
Get SupportNo. Your ERP keeps generating the plan and the exception messages. Kissflow runs the governed review, approval, and resolution workflow around those exceptions.
Production Deviation Logging & Escalation tracks real-time process drift on the shop floor. This app works planning-level exceptions from the MRP run itself: shortages, reschedules, cancels, and firm-order conflicts, with governance sign-off on the corrective action.
Reschedule-in, reschedule-out, shortage, cancel, and firm-order conflict messages, plus any planning conflict a material planner flags manually.
Routing is configurable. Typically a planning manager or plant controller approves any action that crosses a defined cost or lead-time threshold; routine actions clear at the planner level.
Yes. Process owners configure exception types, thresholds, and routing in the visual builder, and the AI Builder can generate a working app from a plain-language description.
Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.
Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.
Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.
