What are the 3 types of business process analysis?

Three Types of Business Processes: 1. Operational process, 2. Supporting process, 3. Management process.

What is business process analysis with example?

Business process analysis is the practice of studying a business process to understand how it works and identify opportunities for improvement. The business process analysis aims to optimize the process to achieve better results, such as lower costs, higher efficiency, or higher throughput. For example automating a particular step in the onboarding process.

What are the benefits of Business Process Analysis?

Here are the most common benefits of business process analysis: 1. Clear documentation of the process and greater understanding, 2. Robust data on how the process is performing, 3. Identify the obstacles that cause delays to specific processes, 4. Identify which user actions are hindering the process and where inefficiencies are, 5. Training new employees using the process.

Business Process Analysis - Techniques, Benefits, Tools

Q: What Is Business Process Analysis?

Business process analysis (BPA) is a methodology to understand the health of different operations within a business to improve process efficiency. It’s a specialized method within the broader context of business process management to analyze whether current processes are meeting their goals.

What Is Business Process Analysis?

Business Process Analysis is not merely a tool—it's a strategic necessity. It is a guiding compass for CIOs and BTPs, helping them align IT strategies with overarching business goals and spearhead transformative IT initiatives.
Deep dive into Business Process Analysis, highlighting its immense value and influence on business operations. From process optimization to innovation stimulation, this guide empowers tech leaders by giving them the knowledge and insights they need to leverage Business Process Analysis as a strategic resource. This ensures that every aspect of their organization is primed for success in today's digital era.

Don’t Confuse Business Process Analysis With Business Analysis

It’s easy to mix up business process analysis (BPA) with the more common term, business analysis (BA). There are some overlaps between the two concepts, but they are distinct disciplines.

BPA collects data and makes recommendations based only on the core processes of an organization. Business analysis is used to identify any problem or need in an organization, which could involve financial controls, market research, hiring practices, and cost cutting.

When Should You Apply Business Process Analysis?

When applied to the right ‘as-is’ process, business process analysis gives a clear understanding to the process owners so that they can make a sound judgement.

Here are some cases when you should use BPA:

Unidentified issues like regular delays or increased customer complaints
Process stakeholders are unclear about how to carry out a process
Before introducing automation to make sure the process is optimized
A team wants to replace a process with a new version

How to Analyse a Business Process?

Business process analysis follows a 4-step plan:

Identify The Process

The first step is to choose the ‘as-is’ process to be analyzed and identify the stakeholders who handle it. Be sure to have a clear starting and stopping point for the process.

Collect Process Information

Next, gather as much information about the process as possible to understand the issues it faces, the objectives, the scope of improvement, and other goals of the analysis.

Analyze As-Is Process

Implement a business process analysis plan. Get to the bottom of the identified process, define the process in flowcharts and other diagrams, and measure its effectiveness.

Develop To-Be Plan

Finally, use the analysis to make recommendations how a ‘to-be’ process should look. Point out the requirements, suggest resources and changes, define a timeline, etc.

Business Process Analysis Techniques

Okay, all of this sounds good. But you’ll need actual techniques, not abstract concepts to understand how to analyse your business processes and their different metrics.

Here are some of the popular Business Process Analysis techniques that are used in most of the businesses.

Gap Analysis
(Find out what information you’re missing about the process)
Value-added Analysis
(Find if each and every activity in your process adds value to the process or your organization. If not, remove it)
Root Cause Analysis
(Find the core reasons for a problem and see what can be done to fix it)
Observation
(Observe the process in action on the floor, see if it works as intended or not)
Experience Examination
(Talk to experienced staff in your organization, see what inputs they have)

What Benefits Does an Organization Get From Business Process Analysis?

Broadly speaking, business process analysis gives companies a better understanding of how processes are running and how they can be improved.

"Well-designed BPM systems play a key role in minimizing growing pains by helping employees navigate complex processes, increasing visibility into work queues, preserving and organizing institutional knowledge, and reducing reliance on email-based processes".
- John Stretton, Associate Director, Process Automation at EDP Renewables

Here are the most common benefits of business process analysis:

Clear documentation of the process and greater understanding
Robust data on how the process is performing
Identify the obstacles that cause delay to certain processes
Identify which user actions are hindering the process and where inefficiencies are
Better training for new employees taking on the process

BPA might use a range of tools and various methods to dissect processes from different angles in order to measure their performance. Business process automation software will use this data to analyze how well the current processes are working to achieve the business goals and make relevant recommendations.

Opt Kissflow for your business process analysis

Choosing Kissflow for your business process analysis is a strategic move towards operational excellence and innovation. Its comprehensive capabilities tailored to meet the needs of CIOs and BTPs serve as a reliable compass guiding your IT strategies and business objectives. Harness the power of Kissflow to dissect and optimize your processes, drive transformative IT initiatives, and ensure every aspect of your organization is set up for success in the digital age. Don't just adapt to the future; shape it with Kissflow.