What is the role of IT in citizen development?

The role of IT in citizen development is to provide governance, support, and oversight to ensure that the applications built by citizen developers are secure, compliant, and aligned with the organization’s IT strategy.

IT teams are responsible for setting up the low-code/no-code platforms, like Kissflow, that citizen developers will use, and for establishing guidelines and best practices for application development.

IT also plays a critical role in integrating these applications with existing systems, managing any technical issues that arise, and ensuring that all applications meet the necessary security and compliance standards.