Facility Maintenance Request Management System for Campus Buildings
Kissflow logs a broken air handler, a leaking roof, or a failed access-control reader in an office or campus building, opens a work order, schedules the technician, and closes the loop with a preventive maintenance plan, distinct from process equipment maintained on the plant side.
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A control room stays running while the break room air conditioner has been broken for three weeks.
Process equipment gets a work order the moment it trips an alarm, routed automatically to a technician on shift. The office building next door runs on a different clock entirely: a broken light fixture, a stuck door, a leaking roof gets reported to whoever happens to be walking by, and the report either reaches facilities or it quietly doesn't. Non-production assets are just as real a cost and, for a stuck fire door or a failed access reader, just as real a safety issue, but they compete for attention with nothing forcing the comparison against the plant side.
Kissflow logs every facility issue against the specific asset and building, opens a work order with scheduling and assignment to whoever is covering that shift, tracks parts consumed and closure against the same record, and rolls preventive maintenance into the same system so a building does not run entirely on reactive repair after something has already failed.
Facilities leads configure asset registers, PM schedules, and technician rosters by building in the visual builder, so a campus with a dozen structures runs from one system instead of one spreadsheet per site and one inbox per building manager.
Where facility maintenance falls behind process maintenance
Reports are informal
An issue gets flagged to whoever is walking past, with no guaranteed follow-up.
No work order discipline
Facility fixes happen ad hoc, without the scheduling and tracking process equipment gets.
Preventive maintenance is skipped
Non-production assets run reactive because nobody schedules the PM.
No cross-building visibility
Facilities cannot see which building is generating the most repeat issues.
Six modules. Every facility issue tied to a work order and a schedule.
Configure asset registers and PM schedules by building.
Request and breakdown logging
An issue, a broken fixture, a stuck door, a leaking roof, is logged against the specific asset and the building it is in.
Work order creation
A logged issue becomes a scheduled work order automatically, no separate step required to open one manually.
Scheduling and assignment
A site technician is assigned and scheduled against the work order, weighted by who's on shift at that facility.
Execution tracking
Work is tracked from assignment through completion, visible to the site team for any permit-adjacent repair.
Parts and closure
Parts consumed are logged against site stores as they're used, and the work order closes only once completion is verified.
Preventive maintenance planning
Recurring preventive maintenance for HVAC, generators, and life-safety systems is scheduled in the same system as reactive repairs.
From request to system of record in four steps
Report
A facility problem, a fixture, a door, a roof, a failed access-control reader, is reported against the specific asset and the building it is in.
Assess
The issue becomes a scheduled work order, assigned to whoever is covering facilities that shift.
Resolve
The technician completes the work, logs parts used from site stores, and notes any related permit.
Record
The work order closes, and any recurring preventive maintenance for that asset is scheduled on the site calendar.
What changes when facility maintenance runs on Kissflow
| Process | Before Kissflow | On Kissflow |
|---|---|---|
| Issue reporting | Whoever is walking past | Logged against the asset and building |
| Work order | Ad hoc, undocumented | Created automatically from the logged issue |
| Scheduling | Informal | A technician assigned and scheduled |
| Parts tracking | Untracked | Logged against the work order |
| Preventive maintenance | Skipped in favor of reactive repair | Scheduled alongside reactive work |
| Cross-building visibility | None | A dashboard of issues by building |
Connects to your CMMS or ERP; Kissflow does not replace your process equipment maintenance system
Kissflow runs facility (non-production) asset maintenance. Process equipment maintenance stays on your existing CMMS and control systems.
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Built for how a campus building actually gets maintained
Logged against a real asset
Every issue is tied to a specific piece of equipment, not a hallway conversation.
Scheduled like process work
Facility repairs get the same scheduling discipline as production maintenance.
Preventive, not just reactive
Facility PM does not get bumped by production-side maintenance requests. It runs on its own site calendar.
Live in weeks
Configure asset registers in the visual builder, or describe the use case to the AI Builder.
Governed from day one
Role-based access and a full audit trail on every work order.
One view across every building
Facilities sees issue and PM status across the whole campus.
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We help facilities teams keep campus buildings on a real maintenance schedule
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Vagesh Dave
GVP & CIO at McDermott International, Ltd
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“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”
Tanay Tiwary
Global Head - Digitalization & Business Improvement
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Maria Theresa Cabigon
CIO, SN Aboitiz Power Group
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See what Kissflow can do for you
Talk to usGot questions? We're here to help.
Get SupportNo. This app is scoped to non-production facility assets: offices, buildings, and campus infrastructure. Process equipment stays on your CMMS.
Same underlying workflow, three vertical-specific builds. This one is scoped to oil and gas site facilities: offices, camps, and non-production buildings, distinct from process equipment maintenance. Maintenance for Retail Operations is the store-network version. Facility Maintenance App is the vertical-agnostic version.
Yes, PM tasks are planned alongside the reactive work order backlog.
Yes, parts consumption is logged against the work order before it closes.
Yes, asset registers and schedules are configured per building and rolled into one view.
Yes, a dashboard tracks issue frequency and closure time by building.
Configuration and AI-assisted app generation move delivery from a multi-month program to a matter of weeks.
Kissflow is certified to SOC 1, SOC 2, SOC 3, and ISO/IEC 27001, with role-based access on every record.
