Kissflow's Suresh Sambandam: SaaS products at threat; firms must innovate

Suresh Sambandam, CEO of Kissflow, highlights a significant threat to SaaS products, which he believes are at risk of becoming outdated if they don't innovate. He explains that many SaaS applications, such as CRM systems, are essentially complex data-entry platforms, and just adding AI won't be enough. Companies need to fundamentally rethink their offerings or risk falling behind. He also touches on the potential for layoffs as SaaS companies face increasing competition and market challenges, stressing the need for continuous innovation​.

You can watch the entire interview here.