Customer Voice Puts Kissflow at #1 on Gartner Peer Insights ahead of Salesforce, Appian and Outsystems

Delaware, USA, September 16th, 2026 — Kissflow, a global leader in enterprise applications , today announced that it holds the #1 position on Gartner Peer Insights based on customer reviews over the past 12 months in the category of AI-Augmented Low-Code Application Platforms.

The recognition reflects the growing voice of Kissflow customers on Gartner Peer Insights, where business and technology leaders share firsthand experiences of the platforms they use to drive digital transformation.

For Kissflow, the milestone represents more than a ranking. It reflects the confidence customers place in the platform as organizations look to move beyond AI experimentation and turn AI and application development into measurable business outcomes.

“Customer feedback is one of the most important signals we have,” said Suresh Sambandam, CEO, Kissflow. “Being ranked #1 based on customer reviews over the last 12 months is meaningful because it comes from the people actually using our platform to solve real business problems. What particularly excites me is that Kissflow came ahead of both the global suite vendors like Salesforce, Oracle, Microsoft and the popular category vendors like Appian, Pega and Outsystems”

As enterprises rethink how they build, automate and transform their businesses with AI, Kissflow’s focus remains on making that transformation simpler, faster and more accessible.”

Built around the voice of the customer

Gartner Peer Insights is an authentic and curated platform that gives technology users the ability to share their experiences on the enterprise products that they bought and are using in their organisations. Kissflow's growing body of customer reviews provides insight into how organizations are using the platform across business processes, application development, automation and digital transformation initiatives.

Recent customer feedback highlights the platform's ability to help organizations:

“I love how easy it is to understand and build a program based on our business operations.”

“What I like the most about Kissflow is the ability for users to customize every detail and component of the forms we created.”

“This tool is essential to the ways of working of our company. We house most process flows, approvals, changes, and even transactions in this tool.

“This recognition is ultimately about our customers,” said Dinesh Varadharajan, Chief Product Officer, Kissflow. “Every review represents an experience, a challenge solved and a transformation journey. The feedback we receive helps us understand where we are creating value and where we need to raise the bar.”

A reflection of where enterprise technology is heading

The recognition comes at a time when enterprises are moving from individual technology pilots toward broader business transformation. Organizations are increasingly looking for platforms that can connect AI, application development, process automation, integration and data into a cohesive approach to business transformation and not just a cool AI tool or AI gadget that serves as a demo piece.

Kissflow is continuing to evolve its platform around this shift, bringing AI-powered capabilities together with workflow automation, integrations and business intelligence. The company's growing presence on Gartner Peer Insights reflects the increasing number of customers sharing their experiences and perspectives with the wider technology community.

Learn more about Kissflow and explore customer reviews on Gartner Peer Insights.

About Kissflow

Kissflow is an enterprise-grade platform for building, running and governing Agentic AI applications. A domain expert or developer describes the application in natural language and Kissflow builds the complete application covering data models, AI agents, business rules, events, forms, workflows, navigations, roles, access control & UI elements as a coherent application rather than a prompt chain. The Agentic AI Applications are executed inside a secured, patented, governed, and safe sandbox with humans in the loop at defined decision points so that nothing goes out of your control. Kissflow’s extensive connectors and MCP capabilities make it very easy to integrate with other enterprise systems of record like SAP, Oracle, Microsoft, Salesforce, etc. Kissflow has 1200 customers including 50 Fortune 500 companies across 87 countries. Since 2012, Kissflow has helped enterprises automate and govern their complex business processes in days rather than months. Low Code, No Code reduced the efforts of building, Kissflow governs what the AI builds and what it does next.

For further information, contact: nina@kissflow.com