What is process management?

Process management is the practice of overseeing and controlling the various processes within an organization to ensure they operate efficiently and effectively. It involves designing, monitoring, and optimizing processes to meet organizational goals, reduce costs, and improve quality.

Process management also includes identifying and addressing bottlenecks or inefficiencies within a process. Tools like Kissflow enable organizations to manage their processes more effectively by providing automation, real-time monitoring, and analytics, allowing for continuous improvement and better alignment with business objectives.

Process management ensures operational excellence through systematic oversight—a central function of BPM process. Management-focused BPM platforms provide control and visibility capabilities. Kissflow's BPM software empowers process managers with the tools needed for effective oversight.