What is digital process automation?

Digital Process Automation (DPA) is the practice of using digital technologies to automate, manage, and optimize business processes. DPA focuses on enhancing customer experiences and operational efficiency by digitizing manual processes and integrating them with existing digital systems.

This approach enables organizations to respond more quickly to market changes, improve collaboration, and drive innovation. Kissflow’s platform supports digital process automation by providing tools that allow businesses to create, automate, and optimize their processes, ensuring they are agile, efficient, and aligned with digital transformation goals.