What are the 5 levels of process mapping?

  • Level 1: Process Flowchart  

  • Level 2: Process Maps

  • Level 3: Work Instructions

  • Level 4: Standard Operating Procedures (SOPs)

  • Level 5: Process Automation

From high-level flowcharts to detailed automation specifications, these five levels represent business process management documentation maturity. Progressive BPM tools support all levels, enabling organizations to detail processes appropriately. Kissflow's BPM software accommodates varying documentation depths, from executive summaries to technical implementation guides.

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