Tanker Dispatch & Acknowledgment Management System for Fuel Networks
Kissflow issues a dispatch order for every tanker load, grade, volume, and destination station, and requires the driver to acknowledge it on a phone before leaving the depot, so a load in transit is always tied to a driver, a timestamp, and a station that can confirm receipt against the same record.
Trusted by energy operators worldwide
A tanker on the road without a signed dispatch order is a load nobody can account for.
A depot releases a tanker on a verbal instruction from whoever is on shift, the driver heads out, and the only record of what grade, what volume, and which station is whatever the driver remembers or a paper docket that may or may not survive the trip intact. When a station disputes a delivery, a short load or the wrong grade, there is nothing on file to check the claim against, and the dispute turns into a standoff between the depot and the station manager.
Kissflow issues a dispatch order tied to grade, volume, and destination for every load before a tanker leaves the gate, requires the driver to acknowledge that order on a phone before departure, and timestamps the handoff so every load in transit is accounted for from release to delivery. A station confirms receipt against the same order, closing the loop with one record both sides can check instead of a memory and a docket.
Depot managers configure dispatch templates and destination routing in the visual builder, so a new station or a new grade gets added without touching how the rest of the fleet dispatches.
Where a tanker dispatch loses its paper trail
Verbal dispatch instructions
A load leaves the depot on a phone call, with no signed record of what or where.
No driver acknowledgment
Nobody confirms the driver received and understood the correct dispatch details.
Disputes have no reference
A station disputes a delivery and there is no dispatch record to check it against.
No transit visibility
Nobody at the depot knows which loads are still on the road or overdue.
Three modules. Every tanker load tied to a signed dispatch order.
Configure dispatch templates and acknowledgment rules by depot.
Dispatch order creation
A dispatch order is generated with grade, volume, and destination station attached before a tanker is cleared to leave the gate.
Driver acknowledgment
The driver acknowledges the dispatch order on a phone before leaving the depot, and the acknowledgment is timestamped.
Transit and delivery record
Every dispatch is tracked from depot release through transit to the station's confirmed receipt against the same order.
From request to system of record in four steps
Capture
Grade, volume, and destination station are recorded for the load before the tanker is released.
Validate
The driver confirms the dispatch order on a phone before the tanker leaves the depot gate.
Track
The load is tracked in transit, timestamped from release until it reaches the destination station.
Report
The station confirms receipt against the original dispatch order, closing the record, and the app holds every load's dispatch history.
What changes when tanker dispatch runs on Kissflow
| Process | Before Kissflow | On Kissflow |
|---|---|---|
| Dispatch instruction | A verbal call | A signed order with grade, volume, and destination |
| Driver confirmation | Assumed | Acknowledged and timestamped before departure |
| Dispute reference | Nothing to check against | A dispatch record tied to the load |
| Transit visibility | Unknown until arrival | Tracked from release to confirmation |
| Delivery confirmation | Informal | Logged against the original dispatch order |
| Depot accountability | No record of who released what | A full dispatch and acknowledgment trail |
Connects to your logistics and depot systems; Kissflow does not replace your fuel distribution system of record
Kissflow runs the dispatch and acknowledgment layer. Your logistics system stays the system of record for the delivery schedule and fleet.


Built for how a tanker load actually leaves the depot
Acknowledgment before departure
No tanker leaves without a driver confirming the correct order.
Every load tied to a record
Grade, volume, and destination are on file the moment dispatch happens.
A trail for every dispute
A station disagreement is checked against a signed dispatch order.
Live in weeks
Configure dispatch templates in the visual builder, or describe the use case to the AI Builder.
Governed from day one
Role-based access and a full audit trail on every dispatch record.
One view for the depot
Dispatchers see every load in transit at once.
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Score the station operating standard the delivery feeds.
We help fuel logistics teams keep every tanker load accountable

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”
Vagesh Dave
GVP & CIO at McDermott International, Ltd
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“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”
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Global Head - Digitalization & Business Improvement
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“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”
Maria Theresa Cabigon
CIO, SN Aboitiz Power Group
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Talk to usGot questions? We're here to help.
Get SupportNo. Your logistics system stays the system of record for the delivery schedule and fleet. Kissflow runs the dispatch order and acknowledgment layer.
This app covers the dispatch order and driver acknowledgment for a scheduled load. Fuel Delivery Escalation covers what happens when that delivery goes wrong.
No, acknowledgment works from a mobile browser, no separate app install required.
Any change after acknowledgment creates a new version with its own confirmation step.
Yes, station confirmation is checked against the grade, volume, and destination on file.
Yes, a live view shows every dispatched load and its status.
Configuration and AI-assisted app generation move delivery from a multi-month program to a matter of weeks.
Kissflow is certified to SOC 1, SOC 2, SOC 3, and ISO/IEC 27001, with role-based access on every record.