Oil & Gas | RETAIL NETWORK | LOGISTICS

Tanker Dispatch & Acknowledgment Management System for Fuel Networks

Kissflow issues a dispatch order for every tanker load, grade, volume, and destination station, and requires the driver to acknowledge it on a phone before leaving the depot, so a load in transit is always tied to a driver, a timestamp, and a station that can confirm receipt against the same record.

Tanker Dispatch & Acknowledgment Management System

Trusted by energy operators worldwide

Puma Energy
TotalEnergies
Unioil
McDermott
Essar
Modec

A tanker on the road without a signed dispatch order is a load nobody can account for.

A depot releases a tanker on a verbal instruction from whoever is on shift, the driver heads out, and the only record of what grade, what volume, and which station is whatever the driver remembers or a paper docket that may or may not survive the trip intact. When a station disputes a delivery, a short load or the wrong grade, there is nothing on file to check the claim against, and the dispute turns into a standoff between the depot and the station manager.

Kissflow issues a dispatch order tied to grade, volume, and destination for every load before a tanker leaves the gate, requires the driver to acknowledge that order on a phone before departure, and timestamps the handoff so every load in transit is accounted for from release to delivery. A station confirms receipt against the same order, closing the loop with one record both sides can check instead of a memory and a docket.

Depot managers configure dispatch templates and destination routing in the visual builder, so a new station or a new grade gets added without touching how the rest of the fleet dispatches.

Where a tanker dispatch loses its paper trail

Verbal dispatch instructions

A load leaves the depot on a phone call, with no signed record of what or where.

No driver acknowledgment

Nobody confirms the driver received and understood the correct dispatch details.

Disputes have no reference

A station disputes a delivery and there is no dispatch record to check it against.

No transit visibility

Nobody at the depot knows which loads are still on the road or overdue.

Three modules. Every tanker load tied to a signed dispatch order.

Configure dispatch templates and acknowledgment rules by depot.

Dispatch order creation

A dispatch order is generated with grade, volume, and destination station attached before a tanker is cleared to leave the gate.

Driver acknowledgment

The driver acknowledges the dispatch order on a phone before leaving the depot, and the acknowledgment is timestamped.

Transit and delivery record

Every dispatch is tracked from depot release through transit to the station's confirmed receipt against the same order.

From request to system of record in four steps

Capture

Capture

Grade, volume, and destination station are recorded for the load before the tanker is released.

Validate

Validate

The driver confirms the dispatch order on a phone before the tanker leaves the depot gate.

Track

Track

The load is tracked in transit, timestamped from release until it reaches the destination station.

Report

Report

The station confirms receipt against the original dispatch order, closing the record, and the app holds every load's dispatch history.

What changes when tanker dispatch runs on Kissflow

Process
Before Kissflow
On Kissflow
Dispatch instruction
A verbal call
A signed order with grade, volume, and destination
Driver confirmation
Assumed
Acknowledged and timestamped before departure
Dispute reference
Nothing to check against
A dispatch record tied to the load
Transit visibility
Unknown until arrival
Tracked from release to confirmation
Delivery confirmation
Informal
Logged against the original dispatch order
Depot accountability
No record of who released what
A full dispatch and acknowledgment trail
Process Before Kissflow On Kissflow
Dispatch instruction A verbal call A signed order with grade, volume, and destination
Driver confirmation Assumed Acknowledged and timestamped before departure
Dispute reference Nothing to check against A dispatch record tied to the load
Transit visibility Unknown until arrival Tracked from release to confirmation
Delivery confirmation Informal Logged against the original dispatch order
Depot accountability No record of who released what A full dispatch and acknowledgment trail

Connects to your logistics and depot systems; Kissflow does not replace your fuel distribution system of record

Kissflow runs the dispatch and acknowledgment layer. Your logistics system stays the system of record for the delivery schedule and fleet.

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Built for how a tanker load actually leaves the depot

Acknowledgment before departure

No tanker leaves without a driver confirming the correct order.

Every load tied to a record

Grade, volume, and destination are on file the moment dispatch happens.

A trail for every dispute

A station disagreement is checked against a signed dispatch order.

Live in weeks

Configure dispatch templates in the visual builder, or describe the use case to the AI Builder.

Governed from day one

Role-based access and a full audit trail on every dispatch record.

One view for the depot

Dispatchers see every load in transit at once.

We help fuel logistics teams keep every tanker load accountable

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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KEY HIGHLIGHTS
5M+
work items processed
5,526
active users
400+
active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

See the Full Story
KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

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KEY HIGHLIGHTS
451%
ROI
2.8 months
Payback period
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    No. Your logistics system stays the system of record for the delivery schedule and fleet. Kissflow runs the dispatch order and acknowledgment layer.

    This app covers the dispatch order and driver acknowledgment for a scheduled load. Fuel Delivery Escalation covers what happens when that delivery goes wrong.

    No, acknowledgment works from a mobile browser, no separate app install required.

    Any change after acknowledgment creates a new version with its own confirmation step.

    Yes, station confirmation is checked against the grade, volume, and destination on file.

    Yes, a live view shows every dispatched load and its status.

    Configuration and AI-assisted app generation move delivery from a multi-month program to a matter of weeks.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, and ISO/IEC 27001, with role-based access on every record.