MANUFACTURING | DIGITAL TRANSFORMATION | AI GOVERNANCE | IT SECURITY

AI Tool Request Intake Governance Software

A quality engineer finds an AI vision tool that catches defects the line's camera setup misses, and the request to use it stalls between IT security and legal. Kissflow routes every AI tool request through an eligibility check, multi-level approval, and an audit trail.

AI Tool Request Intake & Governance Management System

Trusted by energy operators worldwide

Saint-Gobain
Sealed Air
Pernod Ricard
Mattel
Fossil
EssilorLuxottica

One intake for every AI tool request, not a shadow spreadsheet per department

A quality engineer finds an AI vision tool that catches defects the line's camera setup misses. A maintenance planner wants to trial a vendor's predictive-maintenance model. A plant manager's team tests a generative tool on supplier mail. Each request touches production data, security, or a regulated process differently, and without a governed intake, each gets evaluated informally, if at all, by whoever the requester reaches first. Security finds out after the tool is already running against plant data.

Kissflow gives every AI tool request one intake form, an eligibility check against data and security policy, multi-stage approval with delegation and escalation, and a self-service portal where the requester tracks status instead of chasing an inbox. The request captures what the tool is, what data it touches, and which process it supports, in a structured form, screened against sensitivity and regulatory rules before reaching an approver. Approval routes through security, legal, and business review in sequence, with escalation if a stage stalls, and the record stays searchable for review. A dashboard shows every request, every approved tool, and every stalled approval.

Without a governed intake, AI tool requests get evaluated informally, or not at all

Requests come in through whichever channel is closest

An AI tool request arrives as a Slack message, a hallway conversation, or an email to whoever the requester knows in IT, with no consistent record of what was asked for.

Eligibility gets checked inconsistently

Whether a tool touches production, customer, or regulated data depends on who reviews the request, and how carefully, with no standard checklist applied every time.

Approval stalls without an owner

A request needing sign-off from security, legal, and the requester's manager sits in an inbox because nobody is tracking whose turn it is to respond.

Shadow AI use goes undetected

A team starts using a tool while the request is still pending, or after it was declined, because there is no live record of what has been approved.

Six modules. Configurable to your operating model.

Every module ships with default forms, approval logic, integrations, and dashboards. Configure each one to your operating model in the visual builder.

Request intake form

Captures what the tool is, what data it would touch, and which process it supports, in a structured form, not a chat message.

Eligibility & policy check

Screens the request against data sensitivity, security, and regulatory rules before it reaches an approver.

Multi-stage approval

Routes the request through security, legal, and business approval, with delegation and escalation if a stage stalls.

Requester self-service portal

Lets the requester see exactly where their request stands, without emailing IT for a status update on progress.

Audit trail

Keeps a complete record of every request, decision, and approver, searchable for a security or compliance review.

Status dashboard

Shows every request in flight, every approved tool in use, and every stalled approval across the plant network.

From request to system of record in four steps

Submit

Submit

A team member submits what tool they want to use, what data it touches, and what process it supports.

Review

Review

The request is screened against data sensitivity and security policy before routing to approvers.

Approve

Approve

Security, legal, and business approval route in sequence, with escalation if a stage stalls.

Record

Record

The decision, approver, and conditions are logged as an audit trail, and the tool's status is visible on the dashboard.

What changes when AI tool requests run on Kissflow

Process
Before Kissflow
On Kissflow
Intake
Requests arrive by email, chat, or hallway conversation
One structured intake form for every request
Eligibility
Checked inconsistently, depending on who reviews it
Screened against a standard data and security policy every time
Approval
Sits in an inbox with no clear owner
Routed through security, legal, and business sign-off with escalation
Visibility
Requester has no way to check status
Self-service portal shows exactly where the request stands
Shadow use
Teams start using a tool before or after approval, undetected
Every approved tool is on record, with its approval conditions
Audit
No consistent record of what was approved and why
Full audit trail of every request, decision, and approver
Process Before Kissflow On Kissflow
Intake Requests arrive by email, chat, or hallway conversation One structured intake form for every request
Eligibility Checked inconsistently, depending on who reviews it Screened against a standard data and security policy every time
Approval Sits in an inbox with no clear owner Routed through security, legal, and business sign-off with escalation
Visibility Requester has no way to check status Self-service portal shows exactly where the request stands
Shadow use Teams start using a tool before or after approval, undetected Every approved tool is on record, with its approval conditions
Audit No consistent record of what was approved and why Full audit trail of every request, decision, and approver

Connects to the identity, security, and ticketing systems you already run

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Built for how AI tool requests actually reach a plant

Policy checked before approval, not after

Data sensitivity and security screening happen at intake, so approvers aren't the first line of defense.

Multi-stage approval with real escalation

A stalled approval escalates automatically instead of sitting in an inbox indefinitely.

Self-service status for requesters

Requesters check their own request status instead of following up with IT.

Full audit trail, not a chat log

Every decision is logged with the approver and the reasoning, searchable for a security review.

Live in weeks, not a re-implementation

Configure the intake form, policy checks, and approval routing in the visual builder without a platform-wide rollout.

One dashboard for every request and every approved tool

Security and IT leadership see every request in flight and every tool already approved, plant-wide.

We help manufacturers govern AI tool adoption without slowing down the teams asking for it

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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KEY HIGHLIGHTS
5M+
work items processed
5,526
active users
400+
active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

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KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

See The Full Story
KEY HIGHLIGHTS
451%
ROI
2.8 months
Payback period
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    It governs the request, eligibility check, and approval decision. The technical and security evaluation criteria are yours to configure; Kissflow enforces that every request goes through them before a decision is made.

    Any request to use a new AI-based tool, model, or vendor service against plant, production, or customer data, whether it's a point solution, a vendor platform, or an internally built model.

    Routing is configurable. Most plants route through IT security, legal or compliance, and the requester's own manager, in whatever sequence fits their policy.

    It's purpose-built for the eligibility questions specific to AI: what data the tool touches, whether it's regulated, and whether it changes an existing process, not a generic help-desk ticket.

    Yes. Process owners configure the intake form, eligibility rules, and approval routing in the visual builder, and the AI Builder can generate a working app from a plain-language description.

    Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.

    Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.