Process Management Software Built
for Enterprise Automation

Design, run, and govern every business process on one platform without writing code, ripping out core systems, or waiting on IT.

project-tick-pink Build any process with drag-and-drop forms, workflows, and apps
project-tick-pink Govern every workflow with role-based access and a full audit trail
project-tick-pink Connect to SAP, Salesforce, Workday, and the rest of your stack

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Trusted by leading brands around the world

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What is process management software?

Process management software is the platform you use to design, run, automate, and improve the everyday processes that run a business. Think approvals, employee onboarding, vendor reviews, capex requests, IT incidents, audits, and the dozens of cross-team handoffs that sit between your ERP, CRM, and HR systems. The software gives those processes a single home, with forms, workflows, rules, integrations, and reporting in one place

Process automation software is the part of that platform that takes a defined process and executes it without people chasing emails. Modern enterprise platforms combine both, alongside low-code app development.
Business Process Automation

Why teams choose Kissflow

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Processes that fit how the business actually works

Most off-the-shelf process tools force teams to bend their work to fit the software. Kissflow flips that. Build forms, rules, approvals, and routing that match your real policies, then change them without a release cycle when the policy changes.

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Real automation, not just digital paperwork

Cut out the chasing. Trigger steps, approvals, escalations, and notifications based on conditions you define. The platform handles the routing so people only see what needs their attention.

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One layer that connects every department

Finance, HR, IT, procurement, and operations all live on the same platform. Processes hand off cleanly across teams, with full visibility for the process owner and a clear audit trail for compliance.

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Built to keep up as the business changes

Mergers, new regulations, new product lines, and new tools land every quarter. Kissflow lets process owners adjust workflows themselves, while IT keeps governance, access, and integration policies in their hands.

You are just 3 steps away from process excellence

Drag-and-drop form builder that captures the right data on the way in. Conditional fields, dynamic dropdowns, lookups from external systems, and validation rules so bad data never reaches the workflow.

Visual workflow builder with parallel branches, conditional routing, escalations, SLAs, and timer-based triggers. Build straight-line approvals or complex multi-stage workflows on the same canvas.

Field-level, step-level, and role-level permissions with a complete audit trail. See who did what, when, and why, without exporting logs to a spreadsheet.

Drag-and-drop form builder that captures the right data on the way in. Conditional fields, dynamic dropdowns, lookups from external systems, and validation rules so bad data never reaches the workflow.

Visual workflow builder with parallel branches, conditional routing, escalations, SLAs, and timer-based triggers. Build straight-line approvals or complex multi-stage workflows on the same canvas.

Field-level, step-level, and role-level permissions with a complete audit trail. See who did what, when, and why, without exporting logs to a spreadsheet.

Features that move work forward

Kissflow’s process automation software streamlines your routine, rule-governed business tasks

Simple to use

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    Build, automate, and manage processes without writing a line of code

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    Use Smart Boards for unstructured work that does not fit a linear workflow

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    Onboard a new department in days, not quarters

Automation Build and automate any process without writing a single line of code

Streamlined processes

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    Plan, prioritize, and assign every step to the right person or team

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    Track work in flight with dashboards built for the process owner, not just IT

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    Resolve exceptions inside the platform instead of over email

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Unhindered flexibility

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    Build forms that match any process, from a five-field leave request to a hundred-field capex form

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    Control who can start a process and what each user can see or edit at every step

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    Adjust the workflow without breaking history

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Connected to everything you already run

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    Native connectors for SAP, Salesforce, Workday, ServiceNow, Microsoft 365, and Google Workspace

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    REST APIs and webhooks for everything else

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    Switch between structured workflows and case-based work without losing data

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Built for the processes every industry actually runs

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Oil & Gas

Exception management and safety compliance: Shift handover forms, incident reporting, HAZOP approvals, turnaround permits, and environmental compliance orchestrated across SCADA, SAP, and your EHS system. Pull live data from operations, trigger escalation on anomalies, and cut cycle times on permit-to-work and management-of-change from weeks to days.

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Retail

Store operations and new store launches: Store audits, new-store-opening checklists, vendor onboarding, promotion approvals, and inventory reconciliation that sits above your POS, WMS, and ERP. Field managers submit from mobile. Regional teams approve in minutes. Corporate sees all stores' status on a single dashboard instead of five reports.

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Manufacturing

Quality, change management, and compliance: Engineering change orders, supplier quality issues, CAPA workflows, and ISO compliance documentation connected to your MES and ERP. Route work orders to the right plant, track deviations against spec, and keep audit-ready trails across every site without spreadsheet archaeology.

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Healthcare

Patient access and clinical operations: Patient intake, referral management, prior authorization, clinical credentialing, and care coordination are orchestrated across your EHR and scheduling systems. HIPAA controls are built in. Clinical teams own the forms. IT owns the access rules. Nobody rekeys information three times.

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Financial Services

Onboarding, underwriting, and risk: Customer onboarding with KYC and AML document capture, loan origination connected to your core banking and credit bureau systems, trade exception handling, and audit-ready regulatory reporting. Every approval chain has a timestamp, a user ID, and a reason code an auditor will accept.

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Higher Education

Enrollment to graduation workflows: Admissions review, faculty hiring, course approvals, research compliance, and student grievance processes across the full student lifecycle. Sit above Banner, PeopleSoft, Workday Student, or your SIS of choice. The registrar, provost, and dean's offices run on a single platform rather than parallel campus IT projects.

Pre-Built Templates for All Use-Cases

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Store audit/closure

Track audit scores and manage the closure of non-performing stores with compliance workflows

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IT asset management

Track IT equipment lifecycle from procurement to disposal across all locations

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Warehouse operations

Streamline receiving, putaway, picking, and dispatching with automated task management

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New product launch

Manage product development lifecycle from ideation to market launch with stage gates

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Retail Ops Issue Management

Centralized retail issue management for field disruptions, branding requests, resolutions.

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Fuel Delivery & Supply Chain Monitoring

Centralized fuel dispatch, delivery tracking, escalations, and driver compliance management.

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Building Apps with Fusion Teams

Fusion teams are a blend of business and technology experts who come together to build custom solutions

CIOs/IT Leaders

If you have a huge backlog of internal applications
and processes to be built

Kissflow is the IDEAL platform for

  • Building dozens of custom applications
  • Automating simple to complex processes
  • Handling ticketing and support requests

Trusted by

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CDO/Transformation Leaders

If you want to accelerate app development
and reduce manual coding efforts

Kissflow is the right choice for your team

  • Delivers 10x productivity
  • Uses AI to automate repetitive tasks
  • Integrates smoothly with enterprise systems

Trusted by

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Process Owners

If you need to streamline workflows
without relying on IT

Kissflow is the right choice for your team

  • Automates simple to complex processes
  • Provides no-code tools for faster execution
  • Enhances operational efficiency with AI

Trusted by

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Business Users

If you need a user-friendly platform
to simplify daily tasks

Kissflow is the right choice for your team

  • Requires no coding to create and modify processes
  • Uses AI to automate and optimize work
  • Improves efficiency with intuitive workflows

Trusted by

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Building Apps with Fusion Teams

Fusion teams are a blend of business and technology experts who come together to build custom solutions

It Leaders

CIOs/IT Leaders

If you have a huge backlog of internal applications
and processes to be built

Kissflow is the IDEAL platform for

  • Building dozens of custom applications
  • Automating simple to complex processes
  • Handling ticketing and support requests

Trusted by

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It Developers

CDO/Transformation Leaders

If you want to accelerate app development
and reduce manual coding efforts

Kissflow is the right choice for your team

  • Delivers 10x productivity
  • Uses AI to automate repetitive tasks
  • Integrates smoothly with enterprise systems

Trusted by

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Process Owners

Process Owners

If you need to streamline workflows
without relying on IT

Kissflow is the right choice for your team

  • Automates simple to complex processes
  • Provides no-code tools for faster execution
  • Enhances operational efficiency with AI

Trusted by

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Business Users

Business Users

If you need a user-friendly platform
to simplify daily tasks

Kissflow is the right choice for your team

  • Requires no coding to create and modify processes
  • Uses AI to automate and optimize work
  • Improves efficiency with intuitive workflows

Trusted by

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All your workflows on a single platform

Explore Appstore >
  • Employee Onboarding
  • IT Incident Management
  • Lead Qualification
  • Travel request
  • Compliant Management
  • Contract Renewal
  • CAPEX Request
  • RFP Approval
  • Corporate Card Request
  • Accounts Receivable
  • Admin Service Request
  • Budget Transfer
  • Compliant Management
  • Customer HelpDesk
  • Performance Appraisal
  • Access Requests
  • Employee Expense Claim
  • Performance Bonus

Here's what our customers say

Discover real-world success stories that showcase how Kissflow drives results and empower businesses to thrive.

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FPH

We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.

Joseph Arnel Chavez

Assistant Manager

Industry

Energy & Utilities

HeadQuaters

Philippines

Key Highlights

100+

Office Processes Automated

1,000+

Monthly Paperless Processes

10,000+

Employees

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Mcdermott Logo

This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.

Renee Villarreal

Senior IT Manager

Industry

Energy

HeadQuaters

USA

Key Highlights

450+

Process

10x

ROI

10,000+

Users

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SBTelecom-America_logo

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

Oliver Umehara

IT Manager

Industry

Telecom & Media

HeadQuaters

Japan

Key Highlights

28+

Processes

42

Group Companies

70+

Users

Frequently Asked Questions

Process management software is a platform that lets organizations design, run, automate, monitor, and improve their business processes in one place. It usually combines a form builder, a workflow engine, integrations, role-based permissions, and reporting. Kissflow goes further by adding a low-code app builder and case management on the same platform.

Process management software is the broader category. It covers the design, governance, and improvement of processes alongside automation. Process automation software is the part that runs the process without manual intervention. In practice, modern enterprise platforms include both, and most analyst categories now treat them together.

Yes. Business users build forms and workflows using a drag-and-drop interface, and the platform ships with templates for common processes like leave requests, vendor onboarding, and IT tickets. IT teams stay in control of integrations, governance, and security.

Kissflow connects to SAP, Oracle, Salesforce, Workday, ServiceNow, Microsoft 365, Google Workspace, and most other enterprise tools through native connectors, REST APIs, and webhooks. Processes can read from and write to these systems without exporting data manually.

Kissflow provides role-based access control, field-level permissions, audit trails on every action, single sign-on, and compliance with SOC 2, GDPR, HIPAA, and ISO 27001. Sensitive fields can be masked at the role or step level.

Approval workflows, employee onboarding, purchase requests, IT service tickets, contract renewals, performance reviews, vendor management, customer support, audit cycles, and any other linear or branched process. Case management is supported for unstructured work, like grievances or investigations.

Most teams ship their first production workflow in a week, often inside a single sprint. Larger rollouts that include integrations and governance setup typically take four to eight weeks. The platform does not require a long implementation engagement to be useful.

Yes. Kissflow AI helps build workflows from a natural-language description, classifies and routes incoming requests, summarizes long-running cases, and surfaces process bottlenecks. AI works inside the platform, not as a bolt-on, so the same governance and permission rules apply.

Power Automate is strong inside the Microsoft stack but leans on developer skills for anything beyond simple flows. Appian and Pega are powerful BPM platforms aimed at large IT-led programs with long deployment cycles. Kissflow sits in between: enterprise-grade governance and integrations, but built so process owners and citizen developers can ship without waiting on IT.

Stop running operations on spreadsheets and shadow tools. Build them properly on Kissflow.