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Real-time information on every process, presented in a user understandable summary format

Analytics and reporting

Generate custom reports, use dashboards, and derive actionable insights

Dynamic reporting

Get key insights into processes with process metrics and custom reports

Process optimization

Perform deep drilldowns into each process to eliminate bottlenecks

Process audit

Get an immediate digital or printable paper trail of all the steps in the process

Visual process design

Create your workflow visually and make quick changes anytime you want


Dynamic routing

Items are automatically routed to the right team members based on SOPs

Dynamic business rules

Handle complex decision branches and make instant changes as required

Ad hoc/dynamic assignment

Reassign items to the right team members, even while a process is in progress

Agile deployment

Create your processes instantly, assign users to steps and launch without delay


Intuitive user interface

Users get comfortable using Kissflow quickly, with its simple, easy-to-understand Interface

Instant access

Access to data from multiple devices, which translates to higher efficiency and speed

Code-free workflow forms

Build and tweak forms with rich content and media, without writing a single line of code



Automated assignments, escalations, and notifications to increase speed and reduce error


Cross-system orchestration made possible through robust and extensive APIs

Fast Integration

Link your workflows with third party systems using handy tools like Zapier

SLA Manager

Ensure that all SLAs are monitored and executed consistently well

Task management

Exercise task-level control over every process; plan, control, execute and analyse tasks


A solution that grows with you to support multiple teams, locations, and more



Process based activity feeds make for a collaborative workplace

Enterprise mobility

Don’t let locations limit your team members’ abilities to contribute

Social tasks

Users can allocate task responsibilities ad-hoc throughout teams

Document sharing

Attach documents from your file storage and we will take care of managing and sharing it contextually

Social collaboration

Get contextual information and alerts to work together seamlessly and simultaneously

Smart alerts

Get instant, automatic, and relevant notifications that balance the signal to noise ratio