Kissflow
Success Stories
The most advanced companies in the world use Kissflow
Key Highlights
28+
Processes
42
Group Companies
70+
Users
Industry
Telecom & Media
HeadQuaters
Japan
The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.
Oliver Umehara
IT Manager
Key Highlights
30+
hours saved per week
35%-45%
reduction in process cycle time
2,500+
items processed
Industry
Manufacturing
HeadQuaters
Kenya
The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.
Nicholas Githinji
Project Manager
Key Highlights
450+
Processes
10x
ROI
10,000 +
Users
Industry
Energy
HeadQuaters
USA
One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.
Renee Villarreal
Senior Director of IT
Trusted by leading brands around the world
Powering a 135-year-old through digital transformation and AI
Join us for a live demo of the Kissflow platform. It's free!
Industry
Conglomerate
# of Employees
5000+
Headquarters
Middle East
The Kanoo Group is one of the largest and most diversified family-owned conglomerates in the Middle East, operating across Bahrain, Saudi Arabia, the UAE, and Oman. With a legacy of over 135 years, the company spans industries including shipping, oil and gas, travel, real estate, and heavy machinery.
Kevin Neogi
Head of Digital Transformation, AI, and Robotics, The Kanoo Group
“Kissflow acts as the middleware that connects everything — from backend systems to front-end operations. It’s helping us establish the structure we need to move confidently into the AI era.”
Challenges faced
-
Legacy systems: Heavy reliance on manual, paper-based workflows slowed decision-making and limited efficiency.
-
Cultural resistance: Employees were accustomed to traditional methods, creating hesitation toward digital adoption.
- Fragmented systems: Key operations ran on separate platforms such as SAP and Oracle without unified connectivity.
Before Kissflow:
The company’s long-standing systems and manual approvals restricted speed and visibility. Operations across multiple divisions — finance, heavy machinery, and energy — were managed in silos.
Why Kissflow:
After evaluating several automation and low-code platforms, The Kanoo Group selected Kissflow as the “digital glue” to connect its diverse ecosystem. Kissflow enabled the company to digitize workflows, automate legacy processes, and rapidly build internal applications without relying on external vendors.
Implementation Approach:
Kevin Neogi’s strategy focused on two key pillars:
- Empowering People Through AI and Digital Tools
- Launched company-wide AI learning initiatives and prompt-engineering workshops.
- Enabled employees to experiment with generative AI in daily workflows to drive comfort and excitement.
- Identifying High-Impact Use Cases
- Heavy Machinery Division: Built an AI-powered service assistant for technicians to access troubleshooting data.
- Energy Division: Developed a voice-enabled AI tool for quick tender and client information retrieval.
- HR & Admin: Automated candidate screening and back-office operations.
Citizen Development in Action
The Kanoo Group prioritized citizen-led innovation through a newly established Center of Excellence. Here, IT and business teams collaborate to co-create digital solutions using Kissflow’s low-code tools.
This model accelerated adoption, reduced change resistance, and cut development timelines significantly.
Result
Kissflow has enabled The Kanoo Group to unify its fragmented systems, automate legacy processes, and foster a digital-first culture.
With this foundation, the company is now advancing toward AI-driven workflows and autonomous operations — positioning itself as a future-ready enterprise that balances heritage with innovation.
