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Why your digital program is stalling

Truth 1: Every asset runs its own way

Units, terminals, retail sites, and turnarounds each follow their own forms, approvals, and exceptions. Critical work often moves through local workarounds.

Truth 2: Field work is stuck between systems

SAP, Maximo, and the historian may hold the data. But permits, work packs, inspections, deliveries, and field updates still get buried in emails, spreadsheets, and paper trails.

Truth 3: IT cannot build every workflow the field needs

Field teams cannot wait for every workflow request to reach IT. By the time it does, the unit has already gone back to the spreadsheet.

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A digital operations backbone

A digital operations backbone for downstream teams

Governance and compliance

Board, OSHA PSM, EPA RMP, API standards, audit and regulator-facing controls

Governance icon
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Kissflow execution layer

Standardized workflows, departmental autonomy, integrated everywhere, governed from day one

Permit to work Turnaround Work pack MOC Fuel delivery Order processing
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Systems icon
Systems of record

Your core systems remain untouched

SAP PM IBM Maximo AVEVA / Aspen OSIsoft PI Historian Retail system

Digital execution, where the work actually happens

  • Capture field data offline and sync it later

  • Run permits, work packs, and inspections from approved field tools

  • Support ruggedized and intrinsically safe devices

field_ready_execution-3

Stop managing exceptions through inboxes

  • Route exceptions automatically

  • Escalate overdue approvals before they become delays

  • Keep every human decision timestamped and auditable

exception_management_command_center-3

Protect the restart date and the cash behind it

  • Control scope intake against the freeze

  • Capture field sign-offs and delivery events with offline sync

  • Automate billing and compliance steps

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Turn expert judgment into repeatable action

  • Connect AI-generated insight to human approval

  • Capture decision logic as reusable workflow blueprints

  • Avoid black-box automation in high-risk operating environments

operator_intelligence-3

Digital execution, where the work actually happens

  • Capture field data offline and sync it later

  • Run permits, work packs, and inspections from approved field tools

  • Support ruggedized and intrinsically safe devices

field_ready_execution-3

Stop managing exceptions through inboxes

  • Route exceptions automatically

  • Escalate overdue approvals before they become delays

  • Keep every human decision timestamped and auditable

exception_management_command_center-3

Protect the restart date and the cash behind it

  • Control scope intake against the freeze

  • Capture field sign-offs and delivery events with offline sync

  • Automate billing and compliance steps

turnaround_and_cash_flow_velocity

Turn expert judgment into repeatable action

  • Connect AI-generated insight to human approval

  • Capture decision logic as reusable workflow blueprints

  • Avoid black-box automation in high-risk operating environments

operator_intelligence-3

Operations across the downstream lifecycle

turnaround_and_shutdown

Turnaround and shutdown: control the event

Turnaround · STO · Maintenance
Turnaround scope intake & freeze
Work-pack approval
Readiness review
Mechanical completion & punch list
Contractor mobilization
Corrective maintenance backlog
process_safety_and_operations

Process safety and operations: prove the controls

Operations · PSM · Engineering
Permit & permit deviation tracker
Management of change (MOC)
Pre-startup safety review (PSSR)
Daily production reporting
Incident & near-miss reporting
Operator rounds & shift handover
hse_and_compliance

HSE and compliance: stay audit-ready

HSE · Audit · Emissions
Audit & inspection CAPA closure
Emissions / RMP reporting
Contractor HSE prequalification
Field safety observation
Process safety action tracking
Management-system documentation
retail_and_distribution

Retail and distribution: serve the network

Retail · Distribution · Supply
Dealer onboarding & site readiness
Fuel delivery & dispatch escalation
Order processing & fulfillment
Site HSE inspection
Dealer compliance audit
Supply allocation request

Apps built for the field.

Six pre-built downstream apps for the highest-pain workflows. They go live in weeks and are governed from day one.

Permit to Work (PTW)-4

Permit to Work (PTW)

Hot work, confined space, and electrical permits with dynamic risk controls and mobile tracking.

Shutdown & Turnaround Manager-2

Shutdown & Turnaround Manager

Plan, schedule, and control every phase of a shutdown. The spreadsheets and email chains are gone.

Incident & Near Miss Reporting-3

Incident & Near Miss Reporting

Capture, investigate, and close incidents and near-misses. Corrective actions are tracked across sites.

Management of Change (MOC)

Management of Change (MOC)

Give every change a structured trigger, sequenced review, and a record assembled on demand.

Fuel Delivery & Supply Chain-2

Fuel Delivery & Supply Chain

Dispatches, delivery status, and driver compliance in one app, built for downstream networks.

Order Processing & Fulfillment-2

Order Processing & Fulfillment

Dealer orders, approvals, dispatches, and billing without email trails or manual reconciliation.

Real energy leaders who rebuilt their execution layer

Puma GIF optimized
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

See the Full Story
KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
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    Recognized by the industry's most trusted voices

    Forrester

    WAVE REPORT

    The Forrester Wave™: Low-Code Platforms For Citizen Developers, Q1 2024

    Crozdesk

    WAVE REPORT

    For Low-Code Development Platform

    Gartner Peer Insights

    WAVE REPORT

    For Enterprise Low-Code/No-Code Applications

    Questions from downstream CXOs

    Kissflow is an execution layer, not a system of record. Data flows from SAP PM, Maximo, or the historian into a Kissflow workflow. The team acts on the data, and it flows back. No duplication. No custom middleware. No reconciliation overhead.

    Yes. Each site keeps the variation it needs while running under one governed framework. The workflow enforces the controls. No unit is forced to look identical.

    Yes. Kissflow works with intrinsically safe and ruggedized devices. Crews capture data offline, and the work syncs once connectivity returns.

    Most custom downstream applications go live in three to six weeks. The pre-built oil and gas apps are faster when they fit your use case.

    A digital operations backbone is a governed execution layer. It sits between your systems of record and your governance layer. The backbone does not replace SAP, Maximo, or the historian. It runs the turnaround, safety, and distribution workflows that connect them and gives leadership real-time control over exceptions.

    Every workflow carries a built-in audit trail. Escalation rules and evidence capture enforce permit-to-work, MOC, incident reporting, and emissions tracking. PSM, RMP, and emissions records stay continuous, not reconstructed before an audit.

    Kissflow runs in the business-process and approval layer above the historian, segmented from the OT network. Kissflow does not control equipment, read live process-control signals, or sit on the control network. Access control and audit trails are how Kissflow is built, not a setting switched on later.

    SOC 1 and SOC 2 Type II, ISO/IEC 27001, encryption at rest and in transit, SSO, and role-based access governed by IT-defined permission sets. Data residency is available across the US, EU, APAC, and Oceania.

    Start with one high-value downstream workflow and go live in weeks with Kissflow.

    Get a personalized demo