The Digital Backbone for Downstream Operations
Run approvals, turnarounds, exceptions, and audit-sensitive work across units, terminals, contractors, and retail sites. No falling back on email and spreadsheets.
4.5/5
Trusted by energy operators worldwide
Why your digital program is stalling
Truth 1: Every asset runs its own way
Units, terminals, retail sites, and turnarounds each follow their own forms, approvals, and exceptions. Critical work often moves through local workarounds.
Truth 2: Field work is stuck between systems
SAP, Maximo, and the historian may hold the data. But permits, work packs, inspections, deliveries, and field updates still get buried in emails, spreadsheets, and paper trails.
Truth 3: IT cannot build every workflow the field needs
Field teams cannot wait for every workflow request to reach IT. By the time it does, the unit has already gone back to the spreadsheet.
A digital operations backbone
A digital operations backbone for downstream teams
Governance and compliance
Board, OSHA PSM, EPA RMP, API standards, audit and regulator-facing controls
Kissflow execution layer
Standardized workflows, departmental autonomy, integrated everywhere, governed from day one
Systems of record
Your core systems remain untouched
Operations across the downstream lifecycle
Turnaround and shutdown: control the event
Process safety and operations: prove the controls
HSE and compliance: stay audit-ready
Retail and distribution: serve the network
Apps built for the field.
Six pre-built downstream apps for the highest-pain workflows. They go live in weeks and are governed from day one.
Permit to Work (PTW)
Hot work, confined space, and electrical permits with dynamic risk controls and mobile tracking.
Shutdown & Turnaround Manager
Plan, schedule, and control every phase of a shutdown. The spreadsheets and email chains are gone.
Incident & Near Miss Reporting
Capture, investigate, and close incidents and near-misses. Corrective actions are tracked across sites.
Management of Change (MOC)
Give every change a structured trigger, sequenced review, and a record assembled on demand.
Fuel Delivery & Supply Chain
Dispatches, delivery status, and driver compliance in one app, built for downstream networks.
Order Processing & Fulfillment
Dealer orders, approvals, dispatches, and billing without email trails or manual reconciliation.
Real energy leaders who rebuilt their execution layer
“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”
Tanay Tiwary
Global Head - Digitalization & Business Improvement
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Questions from downstream CXOs
Kissflow is an execution layer, not a system of record. Data flows from SAP PM, Maximo, or the historian into a Kissflow workflow. The team acts on the data, and it flows back. No duplication. No custom middleware. No reconciliation overhead.
Yes. Each site keeps the variation it needs while running under one governed framework. The workflow enforces the controls. No unit is forced to look identical.
Yes. Kissflow works with intrinsically safe and ruggedized devices. Crews capture data offline, and the work syncs once connectivity returns.
Most custom downstream applications go live in three to six weeks. The pre-built oil and gas apps are faster when they fit your use case.
A digital operations backbone is a governed execution layer. It sits between your systems of record and your governance layer. The backbone does not replace SAP, Maximo, or the historian. It runs the turnaround, safety, and distribution workflows that connect them and gives leadership real-time control over exceptions.
Every workflow carries a built-in audit trail. Escalation rules and evidence capture enforce permit-to-work, MOC, incident reporting, and emissions tracking. PSM, RMP, and emissions records stay continuous, not reconstructed before an audit.
Kissflow runs in the business-process and approval layer above the historian, segmented from the OT network. Kissflow does not control equipment, read live process-control signals, or sit on the control network. Access control and audit trails are how Kissflow is built, not a setting switched on later.
SOC 1 and SOC 2 Type II, ISO/IEC 27001, encryption at rest and in transit, SSO, and role-based access governed by IT-defined permission sets. Data residency is available across the US, EU, APAC, and Oceania.