Plans built for teams of all sizes
Monthly
Annual
Basic
$
24
20
/user/month
Starts at 10 Users
No credit card required
For Startup
See more features
Includes
-
Team Collaboration -
Project Management
-
Case Management
-
Basic Integration
-
Reports & Metrics
-
8*5 Standard Support
Advanced
$
29
25
/user/month
Starts at 20 Users
No credit card required
For Scale Up
See more features
Basic +
-
Process Management
-
Advanced Integration
-
12*5 Gold Support
Fully Loaded
$
40*
40*
/user/month
Starts at 50 Users
No credit card required
For High Growth
See more features
Advanced +
-
Enterprise Security Features
-
Named Account Manager
-
24*5 Platinum Level Support
*Fully Loaded pricing is only available on an annual subscription
See Detailed Feature Comparison
Basic
$
24
20
/user/month
Advanced
$
29
25
/user/month
Fully Loaded
$
40*
40*
/user/month
| Features | Basic | Advanced | Fully Loaded |
| Collaborate with Teams | |||
|---|---|---|---|
| 3 channel security levels (Open, closed, secret) |  |
|
|
| Posts & Annoucements | |
|
|
| Polls & Surveys | |
|
|
| Emoji and GIFs | |
|
|
| Pinned posts | |
|
|
| Post and reply anonymously |  |
|
|
| Add channel moderators | |
|
|
| Manage all projects & tasks | |||
| Customizable Steps | |
|
|
| Project States | |
|
|
| Assignee | |
|
|
| Kanban, List & Matrix Visualization | |
|
|
| Time Tracking | |
|
|
| Custom Fields | |
|
|
| Simple Activity Log | |
|
|
| Views | 3 | Unlimited | Unlimited |
| Formula | |
|
|
| Attach any doc | |
|
|
| Manage all your approvals, ticket issues & cases | |||
| Drag & drop form designer | |
|
|
| Drag & drop workflow designer | |
|
|
| Rule based workflow routing | |
|
|
| Parallel workflows | |
|
|
| Workflow simulator | |
|
|
| Advanced Assignment Options | |
|
|
| Least Loaded Task Assignment | |
|
|
| Advanced workflow routing | |
|
|
| Step & field level access controls | |
|
|
| Role based access | |
|
|
| Security options to protect flow | |
|
|
| Create, track & resolve cases | |
|
|
| Manage status, priority & deadlines | |
|
|
| Manual case assignment | |
|
|
| Board view | |
|
|
| Case resolution time | |
|
|
| Activity log | |
|
|
| Custom filters | |
|
|
| SLA Management & Notifications | |||
| SLA configuration | |
|
|
| Holiday and workweek configuration | |
|
|
| SLA reminders & escalations | |
|
|
| Rule based SLA definition | |
|
|
| API & Integration Framework | |||
| API access | 500 APIs per month | 10,000 APIs per month | Custom |
| Webhooks | |
|
|
| Connections between workflows | |
|
|
| Auto replay | |
|
|
| Condition based paths | |
|
|
| Iterate for table records | |
|
|
| Reporting and Analytics | |||
| 9 charting widgets | |
|
|
| Custom reports | |
|
|
| Pivot report | |
|
|
| Ageing reports | |
|
|
| Performance reports | |
|
|
| Mobile Access | |||
| iOS | |
|
|
| Android | |
|
|
| Integrations | |||
| Zapier | |
|
|
| GSuite - Google Sheets, Docs & Calendar | |
|
|
| Slack | |
|
|
| Gmail | |
|
|
| Advanced Connectors | |
|
|
| Custom Connector Development | |
|
|
| Security and Compliance | |||
| Login session audit | |
|
|
| EU cloud deployment | |
|
|
| Single sign-on for G Suite/Office 365 | |
|
|
| HIPAA compliance | |
|
|
| Audit logs | |
|
|
| Login enforcement | |
|
|
| SAML | |
|
|
| Two-factor authentication | |
|
|
| User Directory Sync | |
|
|
| Custom subdomain | |
|
|
| IP whitelisting | |
|
|
| Support | |||
| Access to knowledge base and docs | |
|
|
| Live chat support | 8*5 Standard Support | 12*5 Gold Support | 24*5 Platinum support |
| Live phone support / remote assistance | |
12*5 Gold Support | 24*5 Platinum support |
| Tailored go-live Success Program | |
|
|
| Dedicated success manager | |
|
|
| Onsite workshop (on-demand) | |
|
|
