Manufacturing Quality

Close every CAPA before it becomes a recall

Close the gap between your QMS record and the next quality escape and govern your CAPA.

4.5/5

See quality workflows in action

Trusted by leading manufacturers worldwide

Margin at risk

The cost of poor quality averages 5 to 15 percent of annual revenue in manufacturing

The three-day blind spot

Manual processes delay non-conformance reporting by three days or more

The cost multiplies fast

A defect costs one dollar to fix at source, and $100 once it reaches the customer

A recall's real price

An unplanned product recall averages $10 million or more in direct cost alone

Margin leak by the plant

Unmanaged quality exceptions cost an estimated $1 million a year per facility

The pre-audit scramble

Quality teams lose weeks gathering compliance evidence before every audit

Quality execution runs on QMS records and email follow-ups

Truth 1: QMS records the defect, nobody runs the response

The defect is logged, but the investigation across quality, production, and suppliers runs through email without a clear audit trail

Truth 2: CAPAs stall in someone's inbox

Email-based assignments delay closure, leaving progress dependent on whoever responds first

Truth 3: Audit evidence turns into a fire drill

Teams spend weeks rebuilding evidence that should have been captured during execution

This is where quality execution actually runs

Enterprise governance & compliance

Ensure compliance, automate audits, and manage risk across all operations.

Kissflow execution layer

The operational engine that connects governance to systems of record.

Permits Exceptions Incidents Shutdowns Field capture Contractor access

Systems of record

Seamlessly integrate with your existing enterprise systems.

SAP Oracle ERP IBM Maximo SCADA PI System DSC

Built for the quality execution workflows a QMS was never designed to govern

Action layer, not another QMS

Turn every QMS record into a governed investigation with a complete audit trail

Pre-built for quality workflows

Manage NC reporting, investigations, CAPA initiation, and closure from day one

30 to 60 day rollout

Launch your quality lifecycle in 30 to 60 days without replacing your QMS

Audit-ready records

Capture every approval, timestamp, signature, and evidence file automatically

System integrations

Connect MasterControl, Veeva Vault QMS, Intelex, SAP QM, and Oracle ERP

Unified quality teams

Bring quality, EHS, production, engineering, and suppliers into one governed workflow

INDUSTRY Manufacturing

HEADQUATERS Kenya

“The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.”

Nicholas Githinji

Group Processes Head

See The Full Story

KEY HIGHLIGHTS

30+

hours saved per week

35%-45%

reduction in process cycle time

2,500+

items processed

Award-winning 451% ROI

Nucleus Research determined that SN Aboitiz Power Group got 451% ROI and achieved payback in 2.8 months

Recognized by

WAVE REPORT

The Forrester Wave™:
Low-Code Platforms For Citizen Developers, Q1 2024

For Low-Code Development Platform

For Enterprise Low-Code/No-Code Applications

Quality execution and compliance questions

MasterControl, Veeva, and Intelex are built to store and record compliance data. They are not built to govern the cross-functional workflow that determines whether a non-conformance is investigated within hours or days, whether a CAPA closes within weeks or months, or whether a quarantine decision is made before defective material ships. Kissflow provides the execution layer that those systems leave open, without changing a single configuration in your QMS.

No. MasterControl, Veeva, Intelex, and SAP QM remain the systems of record for quality data, document control, and compliance records. Kissflow runs the cross-functional workflows that those systems were never built to govern, including CAPA execution, NC escalation, supplier corrective actions, and audit evidence collection across every function involved.

Most pilot workflows, typically CAPA management or NC reporting, go live in four to six weeks. The first wave of adjacent quality and audit-readiness workflows follows in three to six months, and scaling to additional plants and regulatory frameworks repeats the same pattern without rebuilding from scratch.

Every Kissflow quality workflow generates time-stamped evidence, covering who acted, when, what the decision was, and what evidence they attached, automatically at each step. That evidence meets the traceability and record-keeping requirements of ISO 9001, IATF 16949, FDA 21 CFR Part 11, ISO 45001, and GMP without asking quality teams to produce documentation on top of their daily work.

Kissflow covers the full quality execution lifecycle: NC reporting and escalation, root-cause investigation, CAPA initiation and closure, supplier corrective action tracking, product quarantine and disposition, EHS incident management, audit-readiness workflows, and effectiveness verification. Most teams start with CAPA or NC reporting and expand from there as confidence builds.

Kissflow pricing is based on user count and the workflow complexity of your deployment, structured to deliver a positive return within the first quarter of go-live. Nucleus Research validated a 451 percent return with a 2.8-month payback period across manufacturing deployments. For a quote specific to your plant count, user base, and use case scope, the next step is a 30-minute conversation with a manufacturing quality specialist.