Trusted by retail networks orchestrating thousands of stores
Godrej
reckitt
Schnucks
Sony
Lenskart
CJ express

The cost of the gap

50 to 100 IT tasks per store

Store-opening tasks across POS, network, identity, and security are often never included in the CIO's central plan.

store 1

CapEx overruns found after close

When approvals lack budget thresholds, finance spots CapEx overruns only after the period closes.

box 2

Execution depends on the manager

The same request is handled differently across stores, and the variance shows up in compliance scores rather than in IT tickets.

Business teams route around IT

When backlogs build up, ops teams create their own flows in forms and group chats, ungoverned, untraceable, and unauditable.

Long-lead items stall launches

When IT backlogs delay procurement and vendor onboarding, soft openings get pushed into the next quarter.

Compliance evidence is assembled

Approval records scattered across shared drives force finance to piece together evidence manually when auditors arrive.

Your core systems stay in place. The workflow connects them in one place.

One orchestration layer over the systems you already run.

The teams running the launch

Real estate, IT, finance, operations, and store ops. Four functions, one shared record.

Governance icon
Arrow down
The digital operations backbone

Orchestration Escalation Governance Approvals Provisioning Audit trail
Arrow up
Systems icon
Everything you already run

SAP Oracle ERP POS WMS Azure AD SCM
Site selection

Property pipeline to CapEx commitment

  • Property pipeline and shortlisting — Catchment scores, footfall data, and lease economics consolidated into one decision record. (2-week cycle)
  • CapEx approval routing — Budget-aware thresholds escalate at the request, not after the period closes. (Real-time)
  • Board sign-off and legal close — CapEx committed to SAP or Oracle ERP, lease docs versioned and timestamped. (Audit-ready)
site_selection_approval
Provisioning

Procurement, fit-out, and vendor onboarding

  • Vendor and contractor onboarding — KYC, MSAs, insurance certs, and bank verification compressed into one parallel flow. (5-day onboard)
  • Fit-out and equipment procurement — PO routing through procurement, finance, and ops without serial handoffs. (Parallel routing)
  • Long-lead inventory and merchandising — SKU readiness tracked against the trading-start date with auto-escalation on slips. (Date-locked)
pre_launch_provisioning
Technology

POS, network, identity, and security provisioning

  • SSO and SAML user provisioning — Store roles created in Okta or Azure AD on the same workflow that provisions POS access. (One trigger)
  • POS and WMS device readiness — Device imaging, network config, and access approvals tied to the store opening date. (Date-locked)
  • Network and security sign-offs — Penetration scans, firewall rules, and PCI checks closed before trading begins. (PCI-ready)
technology_identity_setup
Go-live

Readiness confirmation, audit record closure, store ops hand over

  • Final readiness sign-off — Staff certified, inventory positioned, POS live, finance accounts opened. Single record. (1-day close)
  • Store operations handover — Store manager receives the timestamped pack of warranties, licenses, contracts, and contacts. (Branded pack)
  • SOX evidence and audit close — Internal audit gets the immutable approval chain on launch day, not at quarter end.
go_live_handover
Site selection

Property pipeline to CapEx commitment

  • Property pipeline and shortlisting — Catchment scores, footfall data, and lease economics consolidated into one decision record. (2-week cycle)
  • CapEx approval routing — Budget-aware thresholds escalate at the request, not after the period closes. (Real-time)
  • Board sign-off and legal close — CapEx committed to SAP or Oracle ERP, lease docs versioned and timestamped. (Audit-ready)
site_selection_approval
Provisioning

Procurement, fit-out, and vendor onboarding

  • Vendor and contractor onboarding — KYC, MSAs, insurance certs, and bank verification compressed into one parallel flow. (5-day onboard)
  • Fit-out and equipment procurement — PO routing through procurement, finance, and ops without serial handoffs. (Parallel routing)
  • Long-lead inventory and merchandising — SKU readiness tracked against the trading-start date with auto-escalation on slips. (Date-locked)
pre_launch_provisioning
Technology

POS, network, identity, and security provisioning

  • SSO and SAML user provisioning — Store roles created in Okta or Azure AD on the same workflow that provisions POS access. (One trigger)
  • POS and WMS device readiness — Device imaging, network config, and access approvals tied to the store opening date. (Date-locked)
  • Network and security sign-offs — Penetration scans, firewall rules, and PCI checks closed before trading begins. (PCI-ready)
technology_identity_setup
Go-live

Readiness confirmation, audit record closure, store ops hand over

  • Final readiness sign-off — Staff certified, inventory positioned, POS live, finance accounts opened. Single record. (1-day close)
  • Store operations handover — Store manager receives the timestamped pack of warranties, licenses, contracts, and contacts. (Branded pack)
  • SOX evidence and audit close — Internal audit gets the immutable approval chain on launch day, not at quarter end.
go_live_handover

We don't replace your core systems. We make them act as one.

Exception-driven retail

Exception-driven retail

Pre-configured templates handle standard approvals, provisioning, and audits, so only the issues that need leadership attention surface.

Live in 30 to 60 days

Live in 30 to 60 days

Run your first orchestrated store launch in a quarter, not after a 12 to 18-month ERP extension or platform consolidation.

Audit trail generated, not assembled

Auto-generated audit trails

Immutable logs, timestamped approvals, and RBAC through SSO keep evidence ready when auditors ask.

Connects to every system you run

Connects to every system you run

Kissflow connects with SAP, Oracle ERP, POS platforms, WMS, Okta, and Azure AD through native integrations, REST APIs, and webhooks.

CapEx visibility before period close

CapEx visibility before period close

Budget-aware approval routing flags overrun risk the moment a request crosses the threshold, not after the books close.

Governed autonomy for IT and business

Governed autonomy for IT and business

IT sets the guardrails; business builds the workflows. No tickets, no shadow IT.

Retail networks already running launches on Kissflow

cj-express
INDUSTRY Retail
HEADQUATERS Thailand

“With Kissflow, CJ Express transforms ideas into automated workflows in days, not months — expanding across every corner of our operations to power the next era of retail growth”

See The Full Story
KEY HIGHLIGHTS
50+
Manual Processes Digitized
6000+
Requests Processed Every Month
5000+
# of Employees
Previous
    Next

    Recognized by

    Forrester-1

    WAVE REPORT

    The Forrester Wave™:
    Low-Code Platforms For Citizen Developers, Q1 2024

    Crozdesk

    For Low-Code Development Platform

    Gartner Peer Insight

    For Enterprise Low-Code/No-Code Applications

    The questions retail CIOs ask before the demo.

    Get a store opening demo

    Kissflow doesn't replace any of them. It connects to them and runs the launch workflow across them. ERP stays the system of record for CapEx. POS stays the system of record for transactions. SSO stays the source of truth for identity. Kissflow is the layer where the work happens, not another system of record.

    No. Kissflow is the orchestration layer on top of ERP, POS, WMS, and identity systems. Nothing existing moves. Systems of record stay authoritative. The workflow that connects them gets one home.

    Most retail customers run their first orchestrated launch in 30 to 60 days. Weeks one to two connect data and systems. Weeks three to four configure workflows. Week five runs the pilot at a lighthouse store. Full network rollout follows in subsequent quarters, not 12 to 18 months.

    SOC 2 Type II, ISO 27001, immutable audit logs, RBAC through SSO, and timestamped approvals. Evidence is generated as the work runs, not assembled before the auditor arrives. Internal audit and finance see the same record as the launch team.

    It solves the root cause. When business teams get a governed app in days, the rogue workaround stops being necessary. IT controls the guardrails for security, integrations, and audit logs. Businesses configure the workflow logic within them. Both move faster.

    No. Kissflow runs new openings, remodels, relocations, and closures on the same layer. Most customers expand to adjacent workflows like vendor onboarding, store audits, CapEx approvals, and dealer or franchise governance within the first year.

    Your store openings, on one system.

    Talk to us