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5 Ways Digital Transformation Can Support Your IT Team

Team Kissflow

Updated on 20 Feb 2024 5 min read

Businesses have knowingly or unknowingly started adopting a digital culture, in other words, digital transformation. While most of them have become well aware of the benefits of digital transformation, others are simply changing to compete which is great as well! They need to keep up with the growing technology and customer needs that are getting diverse every single day. Even the employees have started embracing the digital era and its benefits, so there is pressure on businesses from all sides.

Today businesses no longer consider IT as a cost center. They are looking for ways to innovate which can directly contribute to bigger growth and revenues. IT digital transformation is becoming the new lifestyle for businesses. 66%[1] of business leaders are focusing on digital strategies and by 2025, 3 out of every 5 business executives will be adapting to new markets and industries using digital platforms.

“At least 40% of all businesses will die in the next 10 years… if they don’t figure out how to change their entire company to accommodate new technologies.”

— John Chambers, Cisco

How digital transformation helps optimize IT infrastructure

Even though companies are taking enough efforts to adapt to the digital age and make operational changes based on technological transformations, 70%[3] of them aren’t successful. So what’s the reason for the failure? There are many to rethink, but the common issue in digitization initiatives is outdated IT infrastructure. Thinking about digital processes on your old infrastructure is like renovating your house that stands on a poor foundation. Even after renovation, there would be constant risks and underlying costs for some problem or another.

IT transformation is a complete revamp of an organization's information technology (IT) stack in order to create an efficient end-to-end digital ecosystem.

To avoid this issue from arising in your IT infrastructure, you need to ensure to take the utmost efforts and time to evaluate and modernize it. Only this will enable a streamlined digital transformation and will also help meet your business goals.

1. Transitioning to the cloud reduces the burden that comes with on-prem

Moving to the cloud is one of the most known IT digital transformation moves. It offers a plethora of benefits which include access to the growing list of SaaS applications, remote servers, and safe and secured storage. All of this at no maintenance costs. Adoption to the cloud also reduces the burden of system update activities on IT admins, as it will become the responsibility of the cloud infrastructure provider.

2. Flexibility in the workforce

The pandemic has already shown us the flexibility factor that comes with digital adoption. Without utilizing the cloud, it would have been impossible for businesses to survive when the whole world was shut between 4 walls. They were able to operate from anywhere because of the cloud and networking technologies that allowed secure access to servers and important data.

3. Enhanced security

With cyber-attacks happening every minute and the bad players trying to gain access to your crucial information, it is vital to have cutting-edge security tools that identify potential data leaks and threats and alert you beforehand. These security tools also improve your network security and unprecedented outages.

4. Faster rollout of services

Today emerging network tools are replacing firewalls, routers, and switches with software-defined networking for a quick roll-out of new services. IT Digital transformation also drives organizations to accommodate servers and hardware faster, with the option to increase or decrease storage space based on demand.

5. Better collaboration

Digital transformation has cut the need for face-to-face conversations by providing collaboration tools or platforms for crystal-clear virtual communication, making the remote workforce model successful.

Digital transformation helps mitigate IT challenges in organizations

Modernizing legacy systems

Legacy modernization means rebuilding or replacing old and obsolete technologies with modern and scalable ones in your tech environment. Digital transformation helps improve your operational efficiency and fast-tracks all the crucial tasks that you do on a day-to-day basis by providing you with advanced solutions. Discarding all your legacy systems can help you avoid redundancy and enhance your operational model.

Businesses that are taking digital transformation seriously need to cut the legacy software and hardware that they are still holding on to due to the unreasonable attachment associated with them.

With advanced tech developments like cloud, citizen development, low-code, no-code, and more, businesses are switching to next-level transformation by offering super fast products and services along with top-notch analytics. IT spending on emerging technologies will soon touch $4.4 trillion by 2023[4], as digital transformation is happening in full swing.

There are literally thousands of tools available, and it could be hard to identify the one that will suit your organization’s needs. It’s high time to rethink your legacy systems and make major investments to revamp into digital environments.

Instant request processing

Customers are looking for businesses that instantly provide solutions. So, even if you are late by a minute, they don’t even consider having a second thought before switching to your competitor. 2 out of 3 customers[5] expect a reply within 10 minutes to any sales, marketing, or customer service query. Even though companies have a dedicated FAQ page with answers to basic questions, customers expect prompt answering for certain questions that are crucial for their purchase decisions. The emergence of artificial has made it possible to offer real-time responses to customer queries.

By using chatbots and machine learning solutions, businesses of all sizes can make themselves available to customers 24x7.

2x times greater cybersecurity

During the pandemic when companies switched to a remote workforce, the attackers started targeting employees’ remote credentials to gain access to company data. Despite organizations instructing employees to follow certain guidelines, the only solution to prevent cyberattacks is through modifications to the latest device configurations standards.

The more security aware a company is, the more protected is the data. Small and medium businesses should have the necessary safeguards in place to ensure a protected environment.

By migrating business-critical data and apps to cloud-based services, you can protect your information and can also create an automatic backup of the same during an unprecedented cyber attack

Democratization of IT

  • IT resources have become affordable, so the cost of purchasing certain technology is no longer a barrier, thanks to digital transformation. A simple example is the fastest computer in 1993 is 1000x less fast and powerful than an iPad or a Macbook pro.
  • In the past, it was the responsibility of the IT teams who have coding knowledge to build applications for a business. But when a company expands, IT teams are bombarded with tickets from different teams for new app development requests. Today with IT digital transformation, people with little or no coding knowledge can build a full-fledged application on their own through no-code or low-code platforms. IT teams just support the budding citizen developers, giving them enough time to focus on other critical issues.
  • In the past, storage costs were expensive and making use of the storage space required a lot of computer resources and the skills of data scientists. With IT digital transformation, a scope of low-cost storage computer resources emerged through the cloud. So, businesses can have their data stored in the cloud that comes with cloud analytics tools on a tiny budget. With AI and big data analysis, anyone can explore data and get useful insights.

How Kissflow helped Project SYNCERE in their digital transformation initiative

Project SYNCERE was at a stage of growth. And to accommodate this, the company wanted to move away from outdated systems. The company started using Kissflow in 2014 and found that it helped them work and communicate better. This is one of the best examples of improving operational efficiency.

Power up your digital transformation efforts with Kissflow

Kissflow is a unified low-code, a no-code platform that simplifies work management and helps you win the race to digital transformation. With its highly intuitive database and low code, no code platform, you can embrace the new digitalized environment, boost productivity and drive innovation like never before.