What is a business process diagram?

A business process diagram is a visual representation of one of your core business processes. It shows on a screen what happens as data passes from one task to the next until it is completed.

Why should you diagram a business process?

Nearly everyone has an answer to the question, “How should this process run?”. But if your explanation is only verbal or text-based, you are missing out on a lot.

By creating a visual business process flow diagram, you unlock your mind to actually see the invisible road that your data is travelling.

For example, notice this difference between typing out this process:

>Complete a PTO request form
>Get approval from manager
>Send to HR for recordkeeping
>Send to Payroll for documentation
>Add days off to shared calendar

And seeing this visual:

Your business process diagram can quickly show the sequence of tasks, if they are conditional, if they are done simultaneously, if they are a system task, or assigned to a human.

4 Steps to Create a Business Process Flow Diagram

1. Make a rough draft on paper. It’s often helpful to start with an easily editable visual of what you think the business process diagram should look like.

2. Get input from stakeholders. Everyone involved in the process will have a different insight to share.

3. Digitize the process. Enter the information into a BPM tool to show the relationship between tasks.

4. Assign roles and conditions. Who should do each task? Should it be a person or a system? Do the tasks need to happen every time? 

How to Create a Business Process Diagram

Creating a business process diagram can be easy or challenging depending on the tool you use. If you use software that uses BPMN 2.0, you’ll need to learn all the symbols and signs used to show how the data should flow from task to task.

However, if you use something easier like KiSSFLOW, you can make the business process flow diagram intuitively without any training. Simply add new tasks and rearrange them with a drag-and-drop interface. You can also take advantage of these features:

• Limit the people who can initiate the process
• Assign tasks to groups instead of individuals
• Dynamically assign tasks to a manager or department head
• Add deadlines and SLAs based on formulas
• Create conditions to determine when the task occurs
• Create notifications to be sent to others
• Create parallel branches for simultaneous tasks
• Create two or more streams for an item to follow
• Add system actions like webhooks or data updates
• Start a new process based on a condition
• Jump items forward or backward based on data
• …and more!

Examples of Specific Functional Business Process Diagrams

Here are several business process flow diagrams from different business functions.

Travel Request:

Purchase Request:

Marketing Content:

Use KiSSFLOW for Your Business Process Diagrams

There are lots of options out there, but nothing is as easy to use and also comes with all the best features as KiSSFLOW. Try it today to test out your business process flow diagrams and see how fun it is!

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