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Case Closed: Kissflow's Software Redefines Resolution

Reduce resolution times and adapt to changing needs with our flexible case management platform

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Organizations Worldwide Trust Kissflow

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Untangling complexities that come
with case management

Organizations face critical challenges when handling cases without proper management tools

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Case bottlenecks

Fragmented workflows create bottlenecks, delay resolutions, and reduce client satisfaction

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Visibility issues

Limited case visibility leads to missed deadlines and unpredictable outcomes

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Compliance risks

Manual case handling increases non-compliance risks and potential legal exposure

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Collaboration hurdles

Siloed teams struggle to share case information and resolve problems effectively

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Data silos

Isolated systems trap critical case management data and hinder decision-making

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Scalability issues

Inflexible platforms fail under growing caseloads and limit business adaptability

Powerful features of Kissflow Boards

Streamline your case management with our versatile case management solution

Derive insights into board functioning

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    Generate customized reports to analyze trends and various metrics about your workflow
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    Choose from the tabular, chart, and pivot table report types
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    Access the auto-generated All Items report for a complete board overview
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Link multiple boards for enhanced efficiency

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    Create work items in connected boards based on a parent/source board's item status
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    Automate item creation to reduce manual effort and ensure timely task creation
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    Improve coordination between teams and maintain a holistic view of project progress
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Visualize board items in different formats

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    Use List layout for spreadsheet-like data representation and bulk actions
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    Utilize Kanban for visual progress tracking and easy status updates
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    Apply Matrix layout for slice and dice of board data and resource balancing
Layouts

Customize forms with various field types

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    Choose from Basic and Advanced field categories
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    Use AI-suggested fields for intelligent form-building
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    Drag-and-drop fields onto the form editor for easy customization
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Strategic gains through Kissflow’s no-code case management solution

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    Unify fragmented systems into a cohesive case ecosystem

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    Transform siloed teams into synchronized case-resolving units

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    Elevate manual case handling to intelligent, automated processes

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    Adapt case volumes dynamically as business demands fluctuate

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    Tailor case solutions precisely to your organizational customization

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What Kissflow can handle for your
case management workflows

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Incident management

Log issues and implement corrective measures promptly

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Claim processing

Evaluate submissions and generate analytical reports

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Ticketing

Distribute and monitor requests for prompt resolution

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Bug tracking

Monitor defect priorities and status in real-time

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Service requests

Streamline inquiry handling with intelligent alerts

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Helpdesk

Centralized hub for addressing customer concerns

Explore industry-specific
case management solutions

Discover how Kissflow's case management software addresses
unique challenges across diverse sectors
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Banking

Enhance banking with custom apps that redefine customer experiences and break traditional molds

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Insurance

Streamline policy management and elevate service with precision-crafted insurance apps

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Manufacturing

Optimize your supply chain with powerful custom manufacturing apps, from sourcing to delivery

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Retail

Strengthen customer relationships and drive sales with custom retail apps designed for your unique brand

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Oil and Gas

Easily connect on-site and off-site teams with custom-built apps, enabling efficient collaboration

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Healthcare

Enhance patient care and improve care delivery with patient-centric healthcare apps

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Here's what our customers say

Discover real-world success stories that showcase how Kissflow drives results
and empower businesses to thrive.
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FPH

We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.

Joseph Arnel Chavez

Assistant Manager

Industry

Energy & Utilities

HeadQuaters

Philippines

Key Highlights

100+

Office Processes Automated

1,000+

Monthly Paperless Processes

10,000+

Employees

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Mcdermott-Apr-19-2023-11-38-34-3467-AM

This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.

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Renee Villarreal

Senior IT Manager

Industry

Energy

HeadQuaters

USA

Key Highlights

450+

Process

10x

ROI

10,000+

Users

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SBTelecom-America_logo

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

Oliver Umehara

IT Manager

Industry

Telecom & Media

HeadQuaters

Japan

Key Highlights

28+

Processes

42

Group Companies

70+

Users

Frequently Asked Questions

Case management software streamlines complex case handling with tracking, collaboration, and documentation tools. It enables systematic case management to ensure efficient task completion. Industries like legal, healthcare and customer service use it to manage workflows, automate tasks, and boost productivity.

Yes, case management software like Kissflow offers high customization. Users can tailor workflows, forms, and reports to specific needs. Features include creating unique case types, automating task assignments, and integrating with other systems. This flexibility adapts to various industry requirements and organizational processes.

Case management software improves case handling efficiency and accuracy. It reduces manual work, enhances team communication, and speeds up case resolution. Automating routine tasks and providing real-time progress visibility saves time and resources, resulting in better outcomes and customer satisfaction.

Kissflow Boards differs from regular case management software because it offers a low-code platform that allows users to design and automate their workflows without extensive coding knowledge. Unlike traditional case management systems, which often come with rigid processes, Kissflow Boards provide the flexibility to customize workflows according to specific business needs. Additionally, it offers real-time collaboration, easy integration with existing tools, and powerful analytics, making managing cases across different teams and departments easier.

Simplify case management with Kissflow Boards

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