Manual vs. Automated: Choose the Best Process for Your Business
Automation unlocks opportunities for a more flexible, productive, and efficient business
What is a manual process?
A manual process requires human action to push tasks toward completion. This could be as simple as managing requests on spreadsheets or sending emails for approvals. Manual processes typically lengthen the request’s time to closure and often lead to inefficiencies and human errors.
What is an automated process?
Process automation or automated process is an approach that helps organizations simplify and streamline their business processes by eliminating human intervention and errors. Automated processes increase service delivery and quality, reduce unnecessary costs, and digitally transform an organization.
Manual Processes vs. Automated Processes
- Approvals are done manually through email or in-person
- Conditions are developed ad hoc by individuals
- Tracking requests is either impossible or requires additional email or chat followup
- Manual processes take longer to complete
- May cause errors because crucial steps are skipped
- Roles and responsibilities are not clearly defined leading to a lack of visibility
- Collaboration is chaotic and not in the context of the request
- Digital forms standardize the information shared
- The system works on pre-set conditions that expedite approvals
- Tracking shows exactly where the request is at any stage
- Automated processes are quicker and more efficient
- Ensures all steps are followed according to the system
- Functional roles are defined clearly resulting in greater accountability
- Collaboration happens within the context of the request
Automation is the way forward
With Kissflow’s process automation, your organization stays on the path to sustained growth. The platform not only eliminates wasteful practices but can boost productivity and efficiency significantly.
Process automation is cited as a key driver of innovation, with 97% of IT decision-makers saying it is vital to digital transformation.
Features of Automated Process
Leverage a simplified workflow building experience that requires no code or expertise.
Harness the power of a comprehensive form builder with advanced fields and filters.
Implement role-based access and ensure data is only accessible on a need-to-know basis.
Generate standard and custom reports at every level to drive actionable insights and improve efficiency.
Experience a solution that scales with the needs of the organization irrespective of size and industry.
Here’s what our customers are saying
"As an organisation, the word Kissflow is now synonymous with quality and staff of all levels have embraced the platform and all speak highly of it."
"Kissflow improved our global incentives program by reducing time and eliminating errors. Our international nominees are thankful for the quick process!"
"The beauty of Kissflow is how quick and easy it is to create the apps I need. It is so user-friendly that I made exactly what I needed in 30 minutes."