What is a process map used for?

A process map is used to visually represent the steps, tasks, and decision points involved in a business process. It serves as a tool for understanding, analyzing, and improving processes, helping organizations identify inefficiencies, bottlenecks, and opportunities for optimization.

Process maps communicate operations to stakeholders, align improvement efforts, and support training within business process management system. Versatile business process management tools create maps suitable for multiple audiences. Kissflow's BPM software generates stakeholder-appropriate views from single process definitions.