What is process design in BPM?

Process design in Business Process Management (BPM) involves creating a blueprint for a business process that outlines the steps, tasks, and workflows required to achieve a specific objective. This design phase is crucial for ensuring that the process is efficient, effective, and aligned with organizational goals.

During process design, various factors are considered, including the flow of work, the roles involved, and the technology needed to support the process. Kissflow’s BPM tools assist in process design by providing visual modeling capabilities and templates that help organizations create well-structured, optimized processes that meet their needs.