What is customer support application and how does it work?

A customer support application is a tool designed to help businesses manage customer inquiries, support tickets, and service requests. These applications often include live chat, ticketing systems, and automated responses to enhance customer service. Low-code software enables businesses to build and customize customer support applications with workflow automation and integrations. An app builder simplifies the development of customer service platforms, allowing for a more efficient and responsive support system. Kissflow low-code platform allows businesses to develop customer support applications that improve response times and customer satisfaction.